Oregon Reproductive Medicine

We used ORM because of a referral and it’s been the best decision we’ve ever made. After struggling for 3+ years, we were almost defeated. We live out of state but the money and travel time was worth every penny. I needed to travel to ORM 3 times, all the while being in constant communication with their very helpful nurses. Our doctor, Dr. Barbieri and her team were so knowledgeable and reassuring that this process is in fact hard although they were going to do everything in their power to help us along the way. Being an out of state patient, I needed to have outside monitoring done at a clinic near my home. This gave me another opportunity to examine other clinics procedures and protocols. I can undoubtedly say ORM exceeds all others i’ve visited. Being able to talk with a nurse the same day I call is absolutely the most wonderful feeling during a time when there are so many questions and concerns. Everything about our process with ORM was pleasant and thorough. I am so happy we are finally pregnant with TWIN BOYS. I want to sincerely thank everyone at ORM for all they do. We are eternally grateful.

My wife and I are a same-​sex couple who wanted to conceive in what seems like the most difficult way possible in hindsight. So that we were both involved, we wanted to utilize my wife’s eggs, donor sperm and I would carry the pregnancy conceiving through IVF. After 2+ grueling years we are finally pregnant with TWINS! I was blown away today when I came on to write my review to see such bad reviews. After 2+ years of being with ORM we did not have any of these issues and I can promise you that we have been seen by pretty much everyone on their staff! Despite our trials and tribulations the staff was always warm, welcoming, and caring. I don’t know what we would have done without our NP Kim Leaman or our first NP Heather Fivas. Kim was a god-​send and I honestly do not think that I would have made it through the process without her. There were many panicked calls, tears, etc. and as horrible as infertility is, she seemed to ease the process a little. I have talked to many people who have dealt with a fertility clinic across the county as well as abroad and it is out of the ordinary to have «your own» nurse like ORM provides. It was amazing to have a contact person throughout the process. The nurse is IVF only so please keep that in mind. Our primary doctor was Dr. Barbieri and she did our first two IVF transfers which ended in miscarriages and then Dr. Hurliman did our 3^rd and final transfer as Dr. Barbieri was out on maternity leave. Our phlebotomist Heather was also excellent! It was always a disappointment if I had anyone else even though they were always nice and welcoming. The front desk crew is also awesome. I can’t tell you how many follow-​up appointments were scheduled with tear filled eyes and they were warm but not awkward. The ONLY downside was that we are 100% out of pocket and it is true that they offer no discounts however with the care they provide, the assistance with medications, the immediate communication, and respect etc. I would pay 100% any day. Seeing those two little heartbeats on the ultrasound was one of the best days of our lives and we owe that to ORM. I can’t help but think that the negative reviews may be tainted with a not so pretty outcome. My heart goes out to those people but it is not ORM’s fault.

My wife and I had a great experience at ORM. The staff is so kind and compassionate. I don’t know if we could have handled the process without them.

I’ve been reading the reviews and I had to interject. I am a former patient and proud mama of a one year old baby girl. My experiences with ORM have been completely professional and upstanding. Yes, they are expensive, and some may say arrogant, but they get the job done. There is no façade, they are the real deal. Please don’t let the negative reviews dissuade you from at least having a consultation with them. You would be doing yourself a disservice. My gynecologist recommended Barbieri and I’m glad she did. Now I am looking at a «refresh» for my 2^nd child! My uncle is a doctor in Seattle and was shocked that the procedure took the first time around. I suppose it’s a testament to great fertility docs! I would recommend this place to my friends, family… anyone. Don’t expect the warm fuzzies from the clinic, but expect a baby.

I have had such a great experience at ORM. Dr. Hurliman has been wonderful throughout my whole treatment, as well as my IVF coordinator Katy. I don’t think I would have made it through this process without all her help. From sitting down with me and walking me through step by step, to answering email’s very promptly, she has been amazing! I highly recommend ORM to anyone!

I want to be fair and thorough in this review, so please excuse me if it’s long winded.
I see Dr, Hurliman at ORM. Mostly I have been seen at their Barnes road location.
Pros:
I thought that my initial consultation went well. Dr. Hurliman was very nice and explained in great detail. I also love her NP Heather Fivas. She has been my favorite person on their staff. She is just great. Also, their phlebotamist at their Barnes location is wonderful. (sorry can’t remember her name) Nice office, very clean and updated.
Cons:
Cost. The fact they they offer no discounts for people like me paying 100% out of pocket is disheartening. Also, I have been scheduled for my insemination procedure twice on the weekends and get a voicemail (telling, not asking) me that they are moving my appointment time by an hour or so. The first time it was no big deal, we had no plans. But the second time I just couldn’t do it so it caused some confusion. I feel like I have to be my own advocate. I have to ask questions, and be thorough and ask for an explanation. This is pretty common in health care, but it is worth a mention. If you don’t, they will just come in, do the procedure, and walk out.
All in all, I feel happy with the thorough care I am receiving at ORM. Hopefully these points will help someone else making the personal decision of where to go for their treatment. :)

I am shocked to see negative reviews here regarding ORM. I was a patient at OHSU’s fertility clinic for years before switching to ORM. It was our last change, a Hail Mary, in our journey to have a baby. We’d tried everything. Three rounds of IVF at OHSU had resulted in one pregnancy that was miscarried early.
ORM shocked me. The clinic was beautiful, the people even better. Dr. Barbieri had been recommended to me and she immediately made me feel like we still had a chance. She was compassionate and respectful and I completely trusted her ideas.
IVF is hard. I can’t say the process was easy at ORM, but they made it so much more comfortable. The staff– nurses, admin, phlebotomist, NP, doctors, etc– all, so kind and knowledgeable.
We had 30 eggs retrieved and only 3 made it to Day 5. Not great. But today, a year later, I have a sweet baby boy who loves to stay up all night, eats like a champ and has the cheeks to prove it.
Thank you ORM. Thank you so, so much.
Also– when comparing clinics, check out the SART rates and compare the local clinics. The numbers don’t lie.

My husband and I sought treatment after finding out his count was very poor and our only chance of conceiving would be ivf. After so much discouragement from several Ob/​gyns, Dr Barbeiri and her staff were so uplifting and confident about our dreams of starting a family. Our first and only cycle went as smoothly as possible. Thanks to the Orm team, we have a happy healthy 4 month old boy. We were able to freeze 4 embryos and will be back in a year or two to complete the family.

I only wish I’d read these reviews before trying to go to ORM myself recently. My fertility doctor had said she was not going to be available over the weekend so referred me there for a procedure and boy was that a mistake. When I called on a Friday, the lady was very nice and said that when it was time for my procedure the next day, all I needed to do was call that morning and I could come in before 11 a.m. So Saturday morning, we rented a car to come down there and called them to let them know we were on our way and they first claimed very rudely that they did not have any record of us. When I told her that I talked to them yesterday and got registered in the system and my doctor had sent over my information as well, she got defensive and asked me who I spoke to.. then realize the paperwork was right in front of her– but of course didn’t apologize, instead try to blame me on the way I communicated it to her! Once that was figured out she claimed that they could not help me that day and that we’d have to wait until Sunday because that was just their policy, and said I must have misunderstood what the lady told me the day before which is not true. They actually refused to see us! Later I checked with my doctor she said ORM gave me bad information on Saturday because I should have gone in that day. Fortunately I was able to get ahold of my primary doctor who advocated for me to get into OHSU to do the procedure last minute so we didn’t lose an entire month of fertility treatments because of ORM ‘s complete incompetence. I had kept asking her so nicely to see if she could find some way to help us and she just talking down to me like I was a little kid in trouble. Yes I gave her a piece of my mind by the end of that conversation because there’s no way any woman should be treated that way — we are going through one of the most challenging times of our lives and should be treated with respect and empathy, and that we saw none of.
Ironically when I talk to my primary care doctor later on that day she said she never recommends anybody to go there because they overcharge so much and don’t consider the procedure I had to be worth their time — not to mention how cold they are. Fortunately OHSU took great care of me, and if we need any future assistance we will definitely consider NW Fertility and warn people to stay far away from ORM!

I should’ve listened to all the people who reviewed Oregon Reproductive Medicine and stayed away. Do NOT go here if you can avoid it! All they want is your money and can really care less about you. They will scam you of your money even if you have insurance. ORM badgered me to paying a bill when they refused to send any information to my insurance. They are unprofessional and they will argue with you that you are wrong. The clinic does a poor job at listening to their patients and believe they are above all and are always right. Do your research before going here. They’re all about numbers. It’s not a friendly place and it will only add to your stress of infertility. My experience at OHSU was completely different from my experience at ORM. And if you’re wanting to speak to a manager about any issues at ORM. Well, good luck because they will do what they can to avoid it. Pretty shady place.

My wife and I recently started at ORM and so far we like Dr. Bankowski fine. The nursing staff is no better or worse than other doctors’ on average.
However, for Unilocalers who are looking for a clinic, there is something important to be aware of about ORM. Although they may be listed as accepting your insurance, if your insurance does not cover a service, ORM will not offer you usual and customary rates. You will pay their full fee for everything that is not covered by insurance.
Their fees are not necessarily the lowest around, and they will not negotiate under any circumstances. If you attend one of their seminars and you go home thinking you can do what you want for roughly a specific price, be prepared to discover after you’ve already paid $ 500 or $ 1000 that the price may be much more than you thought.
Edit: Eventually our frustration with ORM’s billing process got to be too much. We don’t feel like their doctors are so amazing nobody else could possibly compare, so we shopped around a bit and have settled on Dr. Stoelk at NW Fertility Center.

I’ve been working with ORM for several months now on fertility treatment, as I“m old as dirt and doing this on my own. I’ve been working with Dr. Barbieri, and I can’t say enough good things about her. Yes, she’s realistic — the stats she told me about at our first meeting were, quite frankly, beyond depressing. But they’re numbers and you can’t argue with that.
We did discuss the donor egg route, because again, at my age, that’s more realistic. But when I said I wanted to try IVF with my own eggs first, that was fine. There’s no pushing you towards anything — it’s a matter of making sure you realize you could be wasting time and money if you go a particular route, or at least that you know what the odds are.
Everyone there has been great — I’ve been dealing with Lynsay mostly (awesome), but have also spoken to a number of other people, and have had other people do my tests. Sure, I haven’t seen Dr. Barbieri every time I’m in there, but I don’t need to — that would be silly, in fact, to have only her do procedures that others can do. Every time I DO go in to see Dr. Barbieri, however, I always feel unrushed, like I have her undivided attention, and she takes the time to answer all my questions and chat and joke with me.
Other things — I’ve never had to wait, they’re great with accommodating schedules and getting appointments in, and are always prompt about calling back with test results and such. I call their blood tech the Jedi Master — okay, because I don’t know her real name, but also because I’m a VERY hard stick and she manages on the first try. Kudos. Oh, and the one time I was upset after a crappy US result, one person saw me sitting there all weepy and took the time to be very sympathetic and hopeful. So that was very welcome.
Yes, it’s expensive, but that’s how this stuff is. I’ve looked at prices elsewhere just to compare, and if you’re going to a renowned center like ORM is, this is what the prices are. Period. They’re no more expensive than other well-​known clinics.

NO WAY! No attention for detail! Dr. Hesla wanted to run multiple tests which weren’t necessary, just costly. Dr. Hesla and staff were extremely rough while preforming ultrasounds and blood draws and did not care to hear patient feedback. Believe the rumors… they are horrible! Also be careful of Stephanie B. at the Barnes Rd location. She calls herself a nurse but is actually a CMA (Certified Medical Assist). Another example of the lack in care kind of service you can expect from ORM.

–TOTALLY INACCURATE OVERALL RATING—
***LOOK AT ALL THE NON-​RECOMMENDED REVIEWS; THEY SAY A LOT***
Dr Barbieri is *arrogant* and greedy. Told her 4 times we don’t want to implant other peoples eggs but she kept trying to upsell us on implanting anyway?
The «phlebotomist» was a young girl literally LOOKING ON CRAIGSLIST FOR ANOTHER JOB WHILE PREPPING TO DRAW BLOOD.
The staff is confused, Dr Barbieri has a very low success rate and is completely rude and arrogant. My wife and I are both more educated than she is but she talked down to us the whole time.
Dr Barbieri tried to start us on IVF immediately even though we had only begun the process and literally *ALL* of our tests had healthy, positive results.
This clinic is unprofessional, Dr Barbieri is terrible and rude, and the whole place is a mess despite looking nice in the lobby.
What a disaster. AVOID at all costs. There’s actual fertility doctors more concerned with reproduction in appropriate stages who aren’t money-​grubbing, greedy, rude, and generally unsuccessful.
SERIOUSLY cant get away from this place fast enough. The other fertility clinics we’ve started looking at are ALL way way more serious and professional. Stay away.
The other reviewers with negative experiences nailed it here. Dr. Barbieri runs this place and is mean, just awful to «work» with … hey, WE are the fng CLIENTS, lady.
The good doctor the positive reviews all mention is no longer at this place. Barbieri probably drove them away. Terrible experiences, repeatedly.

We switched to ORM after having been at the Fertility Center of Oregon down in Eugene. We had a failed cycle in Eugene so we thought we’d get a second opinion. We’ve been very impressed with the care so far at Oregon Reproductive Medicine. Like everybody says, they are so expensive… much more costly then the clinic in Eugene, but they are super thorough. Be prepared to have no voice in this process here at ORM… but it might be for good reason because they produce results (babies:) I felt like things were a bit more flexible down in Eugene… they let me pay on my own schedule and they encouraged me to order my medications from over seas to save money… ORM doesn’t do either of this.
I have been seeing Dr Barbieri and she is very nice. Our first meeting with her she seemed a little «cool»…I was really wanting somebody «warm and fuzzy», but she is very friendly now.
The office is just fine. Seems clean and the office staff are very pleasant. The gal that take the blood is very nice too.
My only complaint about the office would be the bathroom… it’s not exactly clean. My eyes always go towards baseboards and the ones in there are pretty gross… especially below the paper towel dispenser.
I can usually always get a hold of a nurse if I have a question and they are always super friendly and helpful.
If you can swing it financially I would definitely recommend Oregon Reproductive Medicine. If you need a less expensive route I would recommend the Eugene clinic, but because it’s pretty relaxed down there it’s easy to slip through the cracks, make sure you’re advocating for yourself down there!

We have been working with ORM for a while now and we just love them as a team. They are very much on top of things and have been spot on so far with everything. We are starting our IVF journey and we are excited to work with them.
They are a little on the higher end price wise but we believe in this case you are getting what you pay for.

I would avoid this place. My review has nothing to do with the outcome of the thousands of dollars we paid to ORM for services.
The employees and doctors are not very warm, or very friendly. Front desk staff at the Westside office is very snooty, not helpful and occasionally rude. Dr. Hesla was nice enough, but I rarely saw him and was often seen by auxiliary staff instead. The clinic will not negotiate any bills at all, even if your insurance does not cover reproductive medicine. So if you pay out of pocket, you will end up paying more than if your insurance company was paying. Office manager doesn’t return phone calls. Overall communication within the facility is poor, resulting in many ‘lost’ appointments where I showed up for a scheduled appointment and they did not have me scheduled, but later discovered that was an error.

Oregon Reproductive Medicine is truly the best when it comes to care, consideration, and knowledge. After nearly $ 8,000 worth of procedures done at OHSU without the proper testing, ORM finally did the proper tests, and because of their very thorough approach, I found out that I was infertile.
They also are extremely gay and lesbian-​friendly, and really make an effort to reach out to LGB couples, asking on the phone whether you have a female or male partner (and not assuming which one).
Lastly, they are the same prices as OHSU but offer consistent care, a doctor you can count on, and an assigned nurse who gets back to you and answers all your questions.
We saw Dr. Betsy Barbieri who was incredibly personable, and met with us for over an hour, in person. This is in contrast to OHSU, where I couldn’t schedule an appointment with my doctor — by phone — for over a month!
Honestly, I can’t imagine better care than from ORM when it comes to the incredibly sensitive and vulnerable issue of in/​fertility.

Let’s face it infertility is not nice, pretty, cool, or fun. It’s probably one of the most uncomfortable places things to be treated for besides seeing a Proctologist.
It’s hard to say «WOOHOO» about any sort of fertility treatment but this clinic hands down is one of the best clinics within the USA, and if you want to have a baby this is the place to go. Their egg donor program is also quite amazing, boasting a success rate of over 82%.
Like all medical establishments no one is perfect and with that being said it’s important to be your own best advocate. If something makes you uncomfortable its up to you to speak up and say something.
At the end of the day, you the patient are in the drivers seat, it’s important that you communicate to your doctor your needs and partner with him or her along the way to have the best outcome for you and your family.
All in all we feel grateful, blessed and very fortunate that our treatment worked and we have a delightful son all because of them.
Thanks ORM!

My husband and I went through this particular blender a few years ago. I don’t know if it is still the same, but when we were there, it was pretty bad. The office staff were actively contemptuous, hostile, and poorly managed. I’d go up to pay my bill, and they would ignore me — chatting to each other. My husband would come in to drop off a sample, and they’d basically announce to the whole office why he was there. All the office staff were callow young women, not mature professionals.
It was also a bit dirty. My arm got infected from a blood draw. It wasn’t a bad infection, but still. Not very confidence inspiring. The doctors were nice on the surface (how hard it is to be nice for 5 minutes, especially when you are making hundreds of dollars!), but when I asked questions, they tended to get impatient and blow me off.
I was doing the artificial insemination (which was their lowest-​profit option, so I had the sense that I was a lowest-​priority patient). They used just gobs of this blue goo for the ultrasound, and then they would attempt to inseminate me an hour or two later. I asked them not to use the blue goo — I didn’t know what was in it, and they said they had to. I found out later from the docs at the OHSU Fertility Clinic (which is clean, nice, and professional), that many doctors consider the blue goo to be a spermicide and so they protect the woman from direct contact with it.
All in all, this was one of the worst experiences of my life. To be going through fertility treatments, and to be treated like trash while having your life savings extracted. Not very pleasant. I left with the sense that these guys just wanted to make big bucks. They had young, poorly trained, and presumably cheaper, staff. They really pushed the most expensive options. And they didn’t listen.