Matrix Integrated

These guys are straight-​up Pros. Patient, competent, and honest. Diamond in the rough, friends.

I have an 84 Porshe Carrerra that I drive every day and Matrix keeps that car running smoothly. They are thorough with their maintenance and I don’t have surprises. Can’t imagine taking my car any where else. Big George is a good guy & a great Porsche mechanic. The rest of the team is fantastic to deal with…

I took my X3 BMW in because the service light came on. On the way there my I-​Phone shut down and not because it wasn’t charged. I was thinking this was going to be «one of those days» — broken car and broken phone — just great. Instead Brian (or Bryan) at the front desk fixed my phone and then ran a diagnostic test on my car which turned out to be nothing. No charge for either. Thanks so much for turning a bad day into a good day!

Bryan Farley and the team at Matrix are the best around. I’ve been to a couple of shops in the area, and live out in Beaverton, but the service level is worth the drive down to the South Waterfront district in my opinion. Excellent diagnostic skills, repairs done well and on time. Audi’s aren’t inexpensive to work on, but I wouldn’t go anywhere else.

After a couple years of mechanic hopping around Portland for my Audi’s I found Matrix Integrated. After an initial positive experience I have trusted them with my cars for several years now. The level of professionalism and customer service is outstanding — it is some of the best I have seen in any field of work. Communication is stellar, both timely and honest. The work product is also fantastic. I won’t trust anyone else to take care of my RS4…

Matrix Integrated did a great job with a total wheel and tire swap on my 2012 Porsche Cayenne Turbo. I occasionally have to go off-​pavement, and my 21″ wheels and low-​profile tires were too fragile for the purpose. Jeremy at Matrix helped me to pick out suitable new wheels and tires, then arranged for their purchase and delivery. Then the Matrix crew did a perfect job mounting the new truck’s new shoes, paying careful attention to the clearances and tire pressure sensors, and also did a road test to make sure all the vehicle computers were happy with the swap. (Then, unasked, they cleaned up the old wheels and tires and put them in tire bags.)
All in all, it could not have gone better. A really competent job done quickly at a more-​than-​fair price. .. can’t beat that.

I used this shop because of all the positive reviews. I took my Porsche 911 because I had some oil in the coolant but no water in engine. I spent over $ 5,000 having them diagnose and fix the car. I don’t drive this one much because I have 3 911’s. After only 500 miles I had the same oil in coolant problem and no water in the engine oil.
I have to say when I spend $ 5,000+ to fix what they diagnosed I would have expected to get more miles out of the car before another failure. Taking my 911 to another shop to diagnose.

Matrix wrote the book on professionalism and great service. I’ve been going there for years and have always received excellent service. These guys know what they’re talking about.

Honestly, I really trust these guys. I have a 1998 Audi A4. It’s still ticking away after 18 years. Matrix has been taking care of it for 10 of those years. I fought with giving a 4 instead of a 5. I wish I could get a discount for using cash and they have given me 1% off but it’s not worth it to me. I can get 2% on a card. Anyway it seems that they have been washing my car the last couple times. I liked that. They have done my clutch, and my timing belt. The clutch is a little tricky but it’s held up. I always have been treated professionally. Sure I would like a loaner car and they did give me one when they couldn’t finish the clutch in a day. They have a nice underused waiting area with WiFi, if you want to wait for your oil change. It’s right on a bus line and the street car. What else? Yes they are expensive. But I don’t think it’s just any grease monkey working on my car. They seem like trained professionals very familiar with older A4’s like mine.

These guys shot down two used Audis I brought in for pre-​purchase inspections, and by doing so probably saved me thousands of dollars. It’s always a bummer when a car doesn’t make it through PPI, but it’s money well spent. Very friendly, on time, and professional. If I ever end up actually buying a German car, Matrix Integrated will be my shop.

I do not have enough good things to say about Jeremy Williams and the folks at Matrix Integrated. Matrix Integrated is one of the very few shops that I trust. Jeremy is good folks. He is honest, prompt, and ensures things are done right.
I bought a car in the Portland area, and Jeremy took receipt of the car to have maintenance and other work done. He updated me regularly. He got back with me in a very swift manner if questions or concerns came up. He went out of his way to really help me out with several things including troubleshooting and solving a problem that came up. It had nothing to do with what the shop had done, but he sought out ways to address the issue… he also made sure everything was in order for transport of the car from the shop to where I lived at the time. The level of dedication, passion, and integrity is so rare… but you will find it here.
I refer good folks I know to this shop. They take care of one’s vehicle as though it were their own… Whether one is bringing in a car for an oil change or diagnostic code reading to doing a complete, serious build, one is treated the same. Unfortunately, that cannot be said of many places… For my future car projects, I foresee my sending them to Jeremy Williams and his folks (and I live on the east coast). My experience with this shop has been the best of any I have had while having been an enthusiast for over 20 years. I cannot thank them enough. I only wish there were more folks out there like them…

Thank you Bryan and team for working with CNA National Warranty Corporation to get my Audi RS6 repaired. It had some minor and some major oil leaks which meant the engine had to be removed!
They effectively communicated every step of the journey and allowed me to see for myself the issues so I could make an informed decision.
I highly recommend using Matrix Integrated if you care for your German car as much as I do!

Thanks, Bryan — new exhaust is rad! Matrix really went out of their way to make sure I got the right component and the best service. Much appreciated!

The Matrix team is the best, most honest, and most experienced German car care you can get. I’ve used them for close to 10 years now for my Audi, Porsche, VW and BMWs — and they are exceptional. Everything is fixed the first time, they are honest, and they certainly know their stuff. I’ve recommended them to over a dozen friends and all of them share the same experience.

We’ve taken our Audi here twice and have been really impressed with the service.
My husband generally takes our car in and though he has no formal training in mechanics, he thinks he does. Ha! From his description, they seem to be super polite with clientele like him that love to share their theories on exactly what needs to be fixed on the car even if they are exactly wrong. They are prompt with an estimate and the second time he took it in, it was far less pricey than we thought it would be. Plus, they detailed the car at least one of the times we took it in, it was a nice surprise.
Whenever we are having an issue with our car and my husband starts talking about what he thinks is wrong with it and how it would be soooo easy to fix it himself, I nod and smile and politely suggest we take it to Matrix Integrated.

Top notch facility. More important: top notch people. I recently acquired an ’09 BMW 135i from Bronson at Seventh Gear Autosport. He recommended that I visit the gentlemen at Matrix for any aftermarket tuning. Bronson was right on. Bryan at Matrix presented me with a few different options with timing and cost guidelines. When it came time to perform the work, they were exactly on time and budget. They get a big «recommend» from me!

Honesty and integrity at the highest level is what you can expect here!
If it is general maintenance or prepping your car for track work, this is your shop in PDX!

Honest, fast and friendly. They even fixed my squeaky driver’s side door without me even mentioning it. Also, I really appreciated that they sent me a follow up email just to make sure everything had been completed to my satisfaction. I am so glad that I won’t have to rely on the dealer for service and would recommend them with out reservation.

Great people who offer superb service with an honest and up front approach.

Jeremy and the crew at Matrix are honest, thorough, and incredibly nice. I’ve been taking my 2001 GTI there for 3 years, and they’ve always taken great care of it.
They are accurate with their estimates, both in time and price. Jeremy follows up with Emails to make sure everything is still good with the car.
What more can you ask for?