Legacy Good Samaritan Medical Center

They gave up on me in 4 visits. After only trying ibuprofen and muscle relaxers, my back pain was diagnosed as chronic and I was told not to reschedule an appointment because there was nothing else they could do. I was even refused an MRI because they were convinced it wouldn’t show anything. The pain still exists a year later.
I am disappointed with their low dedication and lack of insight in my case. This relates to three different doctors over the course of those visits, since they couldn’t even coordinate doctors consistently — maybe some simple focus and attention from a single doctor would’ve helped determine a solution.
I hope you all recover speedily, but you might have better luck somewhere else.

This was like going to an inner city hospital in NYC. My husband went there because he thought he was having a heart attack. We were in a make-​shift emergency room with so many mentally ill and drug addicts complaining of various ailments. Once they received their meds, happily they were off and running on a bus pass given to them by the city. On the other hand, my husband was moved to another floor that was a care unit under the emergency room care physicians, I believe. They said we would have a cardiologist come in later in the evening. We were there around 3:30 p.m. No one came in til the next morning telling us that he needed to have a heart Cath procedure right away… We had already started proceedings to leave that hospital and go to St V. The Dr would not release him to the other hospital unless we went by Ambulance…$ out of our pocket. If it was such an important procedure for him to have, why did it take 19 hours for a cardiologist to come see us. The cardinal sin is you never put a patient with fever in a room with a person without fever. Henry, a homeless man, with multiple problems, including additiction to Oxycodone, had a 101 fever.
This isn’t a hospital. This is a massive drug distribution center for addicts and homeless patients who get drugs «legally»…by complaining that their toe is hurt or fake chest pains. The government should look into their billing practice and see how much of our tax dollars are going to patients that are addicts.
For a paying person, please do not go here. No matter how nice they make the place look, this is putting a bandaid on Titanic. No wonder they just lost a lawsuit filed by one of their nurses for the treatment they give to patients. It’s a dump.

First, these guys can’t lace Salem Hospital’s boots, and that says a mouthful.
My wife had an overnight procedure and I wasn’t allowed to stay with her because it’s a shared room. Ok. Uh, the room next door is empty. Fold out chair? Pillow? Anyone? Thank GOD the nurse went out of her way to hook me up with a couch on the same floor. Much appreciated.
Granted, the hospital is having a re-​model, but that’s no reason to deny a reasonable request. I have been allowed to stay with her every time she’s been admitted to Salem Hospital, shared room or not.
Also: some of the restroom doors don’t lock. WTF? I was recycling downstairs and Drake tried to come in on me. Whoa, let me wipe first, tiger.
The cafeteria food is OK, prices are reasonable. Wish the cashier spoke understandable English. It’s a thing. Nurses are great. Orderly gal was kind of a see you next Tuesday when she brought food in, like, hey, thanks for doing your job. I know the welfare-​to-​work program is ROUGH, Precious.
Overall, yeah, just barely 3 stars. Had they not let me sleep on a couch, it’s 2 stars. If her surgeon wasn’t here I would vote to pass.

Not good doctors are here, I had an orthopedics doctor whose name is Dr. christen Thomas, she is not a good doctor, has East coast attitude, coz she moved here from NY

Gave birth here in April. It was a great experience. The room was nice, the nurses were knowledgeable, helpful, and kind, and the food was pretty good, too (may I recommend the signature roast beef sandwich?) (SKIP the mac n cheese!!).
All the ice-​chips you can munch.
I loved being able to stay in the same room for labor, delivery, and recovery. My husband was able to stay with me, sleeping on a strange pull-​out bed/​couch.

They’re providing an essential service and I saw nothing wrong while I was there. Five stars for the staff who does their best every day to help people.

Everyone here was wonderful. I was very agitated and upset and still they were so kind and professional. All of the doctors were great. You could not ask for better nurses. The people that took my blood deserve an A++ rating. I am a very «hard stick» and they all got me the first time.
I would recommend this hospital to anyone needing medical attention.

This review is specifically and only directed at Good Sam’s Apothecary located in Buidling 2 at 1040 N.W. 22^nd Ave., Suite 100. I had a work-​related accident that left me possibly exposed to a deadly virus. The worker’s comp and occupational health people I dealt with totally left me hanging. I was given a prescription for a super powerful antiviral medicine and left on my own to figure out where I could get it. After driving to multiple Walgreens and Rite Aid pharmacies I was terrified I’d never be able to find this medication available as time was of the essence. I called 6 different hospital pharmacies and Good Samaritan was the only one that had the medication in stock. After rushing to the apothecary I was informed that they couldn’t sell me the meds because my insurance didn’t cover it. I pleaded with them explaining my emergency and asking if there was anyway they could make this happen. They hunted down a generic version of the medication and gave me enough to get started until they could get more the following day to fill the prescription completely. I would have had to pay nearly $ 1000 out of my own pocket for the name brand if they hadn’t gone the extra mile to assist me in my time of need. The apothecary truly lived up to the name of the hospital this time. They were Good Samaritans. THANK YOU!

Very tight screening process here. You must first meet with their onsite Social Worker. Then, sched an appoint w their anesthesiologist. He/​she will send you to their onsite drug/​alcohol counselor and onsite (see where I’m going with this?) Physical therapist. All of these Healthcare Providers cite the same script. They will all tell you how successful their program is.
I’d swear to God I was in an Amway meeting. They will not ask questions about your past, what worked, what didn’t, who you saw, are you getting better,… No warmth/​compassion. If you’re not willing to go to their classes, counselors, don’t agree with their «program», that’s it. Find something else.

I recently visited this hospital under some unpleasant conditions. I developed complications related to Gastric Bypass Surgery that I had about eight years ago. I was transferred as an emergency from St. Vincent’s. I couldn’t be more pleased with my experience.
Upon identifying the condition, they had doctors and nurses qualified to deal with barriatric patients on staff. They also had a barriatric surgeon on call during the wee hours of Sunday AM!
First meal included a SF Caramel Latte… how is that bad???
Things went as well as could be expected. I followed up at the Diabetes and Weight Management Center. They were friendly, prompt, and informative. I will not hesitate to do my annuals here or come when I am concerned. This medical facility is highly recommended.

Part 1 of 2:
I spent 14 days in at the Good Sam this past month and had a chance to sample the majority of the room-​service «general menu.»
Breakfast
Fresh fruit: ¹⁰⁄₁₀
All of the individual fruit items were fresh and unbruised. I was impressed with the level of ripeness of the oranges and bananas. The mixed fruit selection varied day to day in quantity, but generally consisted of grapes, watermelon, honeydew and cantaloupe. It was always fresh.
Kefir: ¹⁰⁄₁₀
All of the kefir comes from Nancy’s dairy, which I’m a fan of.
Prunes: Ugh/​10.
Anyone who’s ever been pumped full of morphine, Dilauded, and oxycodone knows why these are on the menu. Two per container. Hold your nose and eat them.
Nutri-​grain Bars: ¹⁄₁₀
Never had one before, but it was an incredibly gooey, sugary concoction of a jammy paste and cardboard-​like coating.
Breakfast Sandwich: ⁸⁄₁₀
Your standard english muffin, egg, bacon and cheddar cheese. They use turkey bacon which was cooked right between crispy and chewy, which I consider perfect. The cheddar was a nice touch.
All-​American Platter: ⁵⁄₁₀
This wasn’t particularly impressive, mostly due to the scrambled eggs because they are rather hard to cook the way I like them (slow and low heat). Also, toast doesn’t fare well as it typically becomes soggy on its way from the kitchen to the room. Filling, but neither good nor bad. It required a fork to eat, which at the time was a challenge for me; I preferred large hand-​held foods I could grab with little dexterity.
Breakfast Burrito: ⁸⁄₁₀
Take the all american and wrap it in a tortilla with diced potatoes. The compactness and addition of the tortilla made it more exciting.
Vegetarian Breakfast Burrito: ⁸⁄₁₀
I was impressed to see egg whites (I suspect they are common on the cardiac menu), and the addition of properly cooked brown rice gave it a nice bulk. The peppers added a sweetness to the dish and were cooked to the point where the skins were soft.
Pancakes: ¹⁄₁₀
I think there may be limits on sugar and salt in the kitchen (most dishes had no salt, it was on the side), but pancakes really need salt in the batter. This dish was very bland and the pancakes severely lacked leavening, which made them dense and flavorless.
Lunch and Dinner
Chicken Noodle Soup: ⁵⁄₁₀
The chicken broth obviously comes from large #28 cans. It lacked the shmaltzy mouth feel of a home made stock (sigh) and didn’t have much depth. The chicken chunks were rubbery. It wasn’t bad, because I think it is almost impossible to make a «bad» chicken soup, but it didn’t earn a second order.
Tomato Basil Soup: ⁸⁄₁₀
I was impressed to eat a tomato soup that didn’t give me heartburn. They did something special to it in the kitchen! The basil was noticeable and with a little bit of salt, it was a hearty starter.
Petite Garden Salad: ⁷⁄₁₀
Just the right amount of greens for a side salad, with a few tomatoes. The greens were always fresh (not wilted) and were cut into manageable sizes (not fancy giant leaves requiring a knife). The buttermilk ranch dressing was a rare treat.
Northwest Salad: ⁸⁄₁₀
Tasty. The combination of blue cheese and hazelnuts is something I enjoy, and the ratios were so evenly balanced that the cheese stuck to all the nuts and didn’t leave a «nut dust» on the bottom of the bowl. It was slightly larger than the petite salad.
Steamed Vegetables: ⁵⁄₁₀
When you eat steamed vegetables at a hospital, you’re not «eating food» so much as you are «consuming fuel». I ate my veggies with purpose (nutrients!) rather than a desire for culinary satisfaction.
Roast Turkey: ⁷⁄₁₀
Surprisingly moist. I was expecting a mouth-​parching slab of desiccated fowl, but they managed to produce a palatable dish. The gravy (which appears in other dishes) became a staple of my visit, probably because of the large calorie content that gave my metabolism something to do. The mashed potatoes, while light on fat, still managed to be fluffy and tasty. I suspect they came from a box, and since I grew up on boxed mashed, it was a bit of nostalgic comfort food.
Macaroni and Cheese: ²⁄₁₀
Oh what a disappointment. Overcooked noodles. Cheese that was both pasty and gluey at the same time. Bitter cheese flavor. It was the first dish I ordered, and if it wasn’t for the awesome nurse Derick who replaced this dish with a serving of Annies Natural Mac & Cheese (microwavable), I would have been very sad for the future of my visit.
Brown Rice and Vegetable Wrap: ³⁄₁₀
Similar to the breakfast wrap, but minus the egg white. It started off good, but after the first half of cold veggie tortilla, I lost interest as the taste just drifted off into blandness. Something about cold cooked peppers just wasn’t doing it for me. This dish needs some kind of meat.
Continued in my next review …

If I were reviewing the non-​MD staff here, this would easily be five stars! From check-​in at the ER front desk to triage intake (with Kent) to the x-​ray tech, they were fantastic. Humorous, professional, warm: everything you want in a medical care team. Not that I ever again want to end a great run in Forest Park by spectacularly spraining my ankle and being carried down the trail to the road by a couple of kind runners… but I was glad Good Sam’s close by and in my neighborhood.
However, the doctor I saw (which is being generous in terms of her time with me) provided a vastly inferior experience. Sure, a bad ankle sprain isn’t a life-​threatening injury, but I have enough background knowledge about anatomy, physiology, and running that I had a few questions about rehab, sprain degree, the ice-​no ice debate, and so on. Unfortunately she spent about ten seconds in the room, then left to take a call and didn’t return. Instead she sent back an orderly who didn’t know any answers to my questions and just gave me a fairly uninformative sheet of sprain facts. I never got to see or even hear about my ankle x-​rays.
The ER wasn’t busy (there was no one in the waiting room when I arrived nor when I left). I know doctors have extensive demands on their time especially in an emergency setting, but at least confirming that your patient doesn’t have questions prior to discharge seems to me a pretty basic expectation.

Both times I have used this ER were good experiences. If you know the area, you know that they have to deal with a hugely diverse population; be it financial, cultural, psychological etc. I was treated with great respect. Every staff member was very professional. The nurses are so gentle and they are great at listening and understanding. The doctors are absolutely there for the patient. This last visit I was seen by Dr. Zareth and my RN was Julienne.

So far great staff. But why do we have to be here at 0630 just to wait. The surgical staff isn’t even here yet. And no coffee anywhere

Was in and out great service

After a brutal day in the ER (7+ hrs) and many tests (even though I explained where my general pain was) it turned out my IUD migrated elsewhere which had given me so much pain I was sure I’d split in half. It needed to be removed. They called the OB/​GYN who was ON CALL and she refused to come in. Therefore, they gave me a prescription for pain medicine and said to make an appointment to get it removed some time this week. Unacceptable in every aspect. If there are complications in the next two days (while they weren’t ENTIRELY sure of the pain being directly related to my IUD) there is going to be some serious issues. Never again.

Was just a patient here for surgery and could not speak more highly of the facility and staff. It was incredibly efficient and I felt cared for from the start. In the weeks before, they called to review my procedure, go over past health history and speak with the anesthesiologist about any questions. Once you arrive to check in (valet parking for your car!), you are personally escorted to your area. My sister was waiting for me and they have a board up in the waiting room to track your progress (in pre-​op, surgery, recovery, etc.) which was incredibly helpful. Surgery was on-​time and went incredibly well. I stayed overnight and was checked on frequently to assess my pain level. The nurses were very considerate and helpful. If I ever needed surgery again, I would actually request this facility based on the exceptional care I received from start to finish.

Terrible ER. Do yourself a favor and go to St. Vincent’s.

I came here a year and a half ago as a result of a fainting incident. I probably will never give an ER more than 3 (maybe 4) stars, but if I ever move back to or visit Portland and need to go to the ER, I will definitely go back to Good Sam. Since I had never been to the ER before, the doc and nurses were great about explaining everything that they were going to do. They admitted me within 10 – 15 minutes of arriving and I was discharged within 3 hours. Maybe I was lucky because I came around 11 am, but people who come to the ER should NOT have to endure long waits! I moved to DC last August and recently had a 10 hour stint at the ER and I wish GWU could get its act together the way Good Sam has.

I’m still keeping it to a 2 stars. My uncle has gotten better and has been able to respond to us better. My cousin has spoken to a new doctor and this one is more caring and optimistic about his situation and believes he can get through this, but it will take rehab. They will be doing a tracheotomy on him soon so he can get up get some rehab and out the hospital and home with his family.
So in response to how they were pushing us to pull his life support a week and a half ago is down right F*cked up. I MEAN HELLO? He is responding, squeezing our hands and tearing up as we talk to him. I wonder how many people lives they have pulled even though they can still respond and react.
PLEASE PLEASE PLEASE, take some time and talk to your loved ones as they are in life support or on a breathing machine like my uncle is. I knew he was still okay and he really is. Thank God we did not pull his life support. Just give your loved ones some time, they are so heavily sedated that they cant respond. Talk to your family about situations like this and what they would want you to decide on. These are hard decisions and I dont think any doctor should push a family to pull life support especially when hes still ALIVE under all the sedation!
I only pray there is more improvement. Will keep you all updated. Will see how things turn out in a few weeks!