Great haircut experience, but I wish they would answer their phone or return calls! Today is Sunday and I have called 3 times since last Sunday. I received one call back last week but nothing since then. I don’t want to risk walking in and having to wait with my special needs child, so I’m pretty much out of luck. Perhaps if they are so busy that they can’t answer their phone or return calls, they could afford a receptionist?
Elizabeth P.
Classificação do local: 5 Portland, OR
I have been taking my son here for years and even followed Kid’s castle cuts when they relocated across the other side of the river. It’s worth the extra drive, because I know my son will always get the best haircut(thank you Chelsie). Not to mention when he was going through chemotherapy treatments they would open 30 mins early just for him, because he could not be around other people due to rate of possible infection. I will never forget that kindness and special treatment. The atmosphere is definitely family friendly and there is always a Disney or Pixar movie playing and a large playroom to keep everyone entertained. The owner and the staff are friendly, fun and professional and are able to stay calm, even with some of the most unruly children. I recommend Kid’s castle cuts and think it’s a great place!
Ryan H.
Classificação do local: 5 Portland, OR
Sandy always does an awesome job with our two year old. No tears this time! Place is clean and friendly, my son loves sitting in the fighter plane. They work fast, and have such a great attitude. We have been to a few different kids places and this is the one we will be sticking to.
Cindy P.
Classificação do local: 5 Portland, OR
Thank you Chelsie for giving my 5 rear old son an amazing hair cut! You were awesome with him and made it a fun experience.
Ellie S.
Classificação do local: 5 Portland, OR
Robin gave my two-year-old son a great cut today. It was his first time getting a haircut from someone other than myself and she totally put him at ease. That and all the toys/videos/etc. Although perhaps a bit pricey, I would highly recommend to anyone who needs to quickly trim off a bunch of hair on a squirmy toddler!
Celeste L.
Classificação do local: 4 Portland, OR
We walked in after lunching at Laughing Planet(above this place) because I thought we could try getting my 5-yo a haircut. They accommodated us because the next appointment is half hour away! Thanks for that! My son is particular about his hairstyle and wanted long bangs(so he could do a side-swept look) and short on the sides and back. Prior to this place, we had gone to a few salons to achieve the style he wanted and this place really nailed it. I noticed that they cut the back shorter than most hairstylist. I don’t know about others, but I like it this way because my kid doesn’t really care about what’s going on in the back. Plus, when hair grows out in this area, the hairstyle goes awry(which happens to be in just a couple or so weeks). Although my kid’s hairstyle is more preferred by older kids/grown ups, I think this place knows how to adjust it to his age. Probably with awareness that hair grows fast(especially childrens’) and keep the style for as long as possible. We’re already planning to go back.
Hey U.
Classificação do local: 3 Portland, OR
$ 18 bucks seemed a bit steep for a pretty basic cut. No frills, left on the little guys neck hairs and didn’t trim the top well or straight. Not so much a style as just shorter than we came in, expect more of a cut like this at a chain for $ 10. Nice enough although I’m never a fan of a staff that doesn’t introduce themselves(and they weren’t busy). Good with my child though. For those of you with kids that can’t sit still each spot has a TV they can watch which frankly is probably great for many folks.
Evelyn S.
Classificação do local: 5 Happy Valley, OR
As far a kids haircuts go, I think this place rocks! Sandy was so awesome and so patient AND precise with cutting my sons hair for the first time EVER! Sandy was super friendly and she didn’t let my sons crying or squirming around bother her or effect her haircutting skills! The moment the first curl came off, my son started to cry! Sandy was kind and encouraging(for me AND my son!!!). The place is clean and set-up for KIDS!!! The stylist chairs are designed for kids and the facility is family-friendly! We will be back for any other hair care needs my kids might have! Because it was my sons first haircut, we got a certificate with a lock of his hair attached. I think that is so precious and thoughtful of a business to do!!!
Audrey S.
Classificação do local: 5 Denver, CO
This place is amazing. It is perfectly set up with toys and lots of space so even the most restless kids can get the wiggles out. Robin is wonderful. She has a great manner with children and was able to cut my wiggly 22 month old’s hair in a matter of minutes. He didn’t love being in the chair but Robin knew how to keep him safe and steady while she trimmed his hair. I love this place and plan on taking my child back in the future. If you have a wiggle worm who needs a haircut, this is the place to go.
Lisa K.
Classificação do local: 1 Portland, OR
At first impression, Kid’s Castle Cuts looks like it had been put together with a collection of garage sale and Craigslist finds. This aside, I decided to not hold it against them. But It must have been an off day for our hair dresser because I wasn’t impressed with the experience my almost 3-year old had for her first haircut. Maybe because I work in a dental office that deals with a lot of kids, my expectations were higher than other parents on how my child would be treated.(After all, what kid really wants to go to the dentist? One would think getting a haircut would be a lot easier than going to the dentist, or at least on par with it. And for a place that specializes in kids, one would think there would be better trained hair dressers to handle all types of kids, not just the«good» ones.) During our appointment I didn’t witness any attempt of the hair dresser to connect with the my daughter or put her at ease. As a parent, with the demeanor of the hairdresser, I felt as if I was actually burdening the entire kids’ salon because my daughter wasn’t apt to jump immediately into the chair and cooperate. I wouldn’t recommend this specific hair dresser, but couldn’t tell you her name because she never introduced herself to me or my daughter. For our next hair cut we will take the extra time to drive out to Sit Still Kids Salon in West Linn– where it sounds like the hair dressers are more in tune with the kids.
Timothy M.
Classificação do local: 5 Beaverton, OR
I have two boys who have special needs. One is non-verbal and autistic. The other is ADHD and had some sensory issues. Robin has worked with both of them for years. She knows when to be slow and sensative to one boys needs and when we just need to get through a buzz cut. She never made me feel awkward because my boys were not the model clients. I would recommend Robin to any parent who has special needs kids.
Shauna M.
Classificação do local: 3 Vancouver, WA
I used to love this place, until I found out that my favorite stylist no longer works here. Julie, our favorite stylist is no longer at Kids Castle Cuts anymore :(However I was lucky enough to find out where she is currently working. She has moved on to a new salon for kids and their families. It is called Sit Still Salon. Check it out at and on Facebook at Sit Still Salon. It is a bright clean colorful salon that has more services to offer the whole family! We are sooo excited to have found her at her new location!
Kate B.
Classificação do local: 3 Portland, OR
The owner has subsequently called me to apologize profusely for the behavior of her staff. She has sent me vouchers for 2 free haircuts which is very nice but I was honest and told her I didn’t think we’d use them. She said all the right things and was horrified by the stylist’s behavior(her name is Julie, by the way… now you know who to avoid.) I’m really impressed that the owner(Robin) took the time to call and was very sincere in the discussion. Again, I don’t know if I want to risk going back but it’s good to know that she cares about the customer experience.