Keeley’s Banquet Center

I recently attended a wedding here and I have to say the owners should be embarrassed. The service from the woman in charge was horrible. We where told the outdoor wedding was to be held indoors due to weather, (the weather was beautiful). When I asked the woman why she said the bride had asked for the wedding to be held indoors, (not true). The woman said she would get the owner to come speak to me, I waited for about 5 min then decided to go find out what the hold up was because by this point the bride was crying. The woman was standing out in the kitchen speaking to the owner, but wouldn’t produce him to speak to me. She then told us, (myself and the bride) that even though the wedding had been planned and rehearsed outside it would cost an extra $ 350. Excuse me but isn’t that the definition of a bait and switch? Maybe it’s naïve of me but I expected better service than this. There where numerous other problems throughout the night. Including the «manager» standing at the carving station talking trash about one of the wedding guests that had complained about the toasting wine being poured 4 hours before the toast. Every problem brought to her attention was met with argument, sidestepping, and outright lies. When I asked what was vegetarian on the buffet the «manager» who was serving at the time had no idea and had to go back to the kitchen to find out. As a «professional catering company» these problems should never have come up.

Excellent service!!! Excellent food!!! Couldn’t ask for more! =)