Junk Removal Northwest

I would give zero stars if that were an option. They said they would show up at 4:00 on Monday. No show, no call. I called and they agreed to come at 7:00 on Tuesday. They called at ⁶⁄₀₀ saying they were running late but would be there at 8:45. At 8:45, they didn’t show. They called at 8:50 and said they would be there in 30 minutes. At 9:20, no show, no call. At 9:45 they called and said they would be there in 15. At 10:00, no show and no call. At 10:15 they arrived and cracked a branch off the tree in front of my house trying to back the truck up while I was waiving and yelling at them to stop. They hopped out of the truck and promptly said they load would be
More than they originally said, even though I sent them pictures and had accurately represented the load at 4 cubic yards. These guys are so bad, don’t even bother calling them. They will lie about price, miss appointments, run into trees and take out branches while trying to back into your driveway. They are horrible business people at best and probably unethical as well. Save yourself some frustration and call somebody else.

Where to start?
I scheduled an appointment for a 1:00 pickup and removal. Someone rang at noon, and, when I was unreachable, they went on to another location. Ringing a bit after 1:00, I was told by the contact that he’d finish up the job he was on and would get there as soon as possible, saying it would probably be one to two hours. When 3:00 came and went, I tried to ring this guy, but he was unreachable, and no one is yet to arrive. Update: This guy finally answered his phone at 5:00.
I wish this company had not been recommended to me by a local agent and contractor. I’ll give the two of them feedback so they don’t give referrals for these people in the future. As for me… It’s 5:00, and I’m still waiting.