Hot Diggity! Dog Walking & Pet Sitting

We’ve had several different walkers from Hot Diggity for many years come walk our dogs or pet sit while we’re away. Consistently, they are reliable people who really love the dogs. I appreciate how they send texts, leave notes or send pictures to keep me posted how the pups are doing while I’m away. One walker in particular really took a special interest in one of our ailing dogs and went above and beyond in helping him when he got worse. Occasionally, they switch up our walkers, which means there’s a slightly different experience, but overall they are really good and I rely on them immensely.

Disappointment.
The word to best describe my experience with Hot Diggity! Dog. I had the week of Christmas booked for what I was told two sitters would be watching my animals, two time slots of sitting per day.
I arrived home December 28^th, during the afternoon, to a home festering with the odor of defecation. It hit me as soon as I walked in and lo and behold found two piles of dried cat feces covered in rug, a rug now ruined from being so torn apart to hide these droppings. I had instructed that if two sittings appeared insufficient due to messes being made I would happily make three fifteen minute sittings. It appeared that of all THREE sitters to enter my home, none of them noticed an odor or these messes. I was contacted later saying that I had needed to instruct them to look for messes and claimed that instructions I gave about how my animals went to the restroom was the reasoning no one bothered to check my home for anything out of the ordinary.
Not only had my cats feces been sitting in my house for who knows how long but the underside of my dogs bed was soaked in urine. I checked the top of it, because he has issues with urination as I had informed Hot Diggity! Dog, and the bed was dry to the touch. After flipping it over, however, a puddle and stench of urine filled my nostrils. Since the bed was dry this leads me to believe it was done a day or two before and he was left in his own waste.
Common sense seems to be something that must be specially requested for this company and I advise anyone looking into having services by them to make sure you ask for this. I entrusted them with my home and pets who I love dearly to only then to be contacted over the text conversation line regarding these issues. Disappointed and disrespected, I’d use caution if booking extended periods of time through this pet sitting service.

My dog walker, Ben, is AMAZING.
I am a registered nurse, and work long hours away from my pup, Talulah. After a nearly 13-​hour shift, coming home and taking my dog on her much deserved long walk is harder to do in the rain and cold. Luckily, because I have Ben, I know she’s had a nice romp outside with an enthusiastic, skilled, and safe human companion. I don’t get to see these two in action, but I’ve seen Ben walking another neighborhood dog twice, and he’s very responsible, he’s great with the other dog, and I know he understands how to handle a variety of dogs.
Talulah, an Alaskan Malamute, is dog aggressive, and she needs to be walked with a gentle leader. Whoever walks her needs to be on alert of other dogs that come near her, as she gets aggressive, even from across the street. Ben has no problem handling her, and always talks about what she did well on her walk. She’s an amazingly loving dog in every other way, including her deep love and fascination with cats. She loves all humans, and turns heads wherever she goes. I know Ben keeps a safe and watchful eye on Talulah. He leaves me notes each time he visits, refills her water, and gives her extra love. I can always count on him to give her the walk I’ve paid for and that she deserves, and she’s much happier when I come home because she’s had some mid-​day love from her buddy, Ben. If you work with Hot Diggity, getting Ben as your walker is the very best thing you can do for your pup.
There have been a few days where I’ve booked coverage from Hot Diggity, and Ben hasn’t been available. The other walker, Dan, has left me nice messages on my account, and has also done an excellent job taking care of her. I’ve called Hot Diggity in a pinch, the day I’ve needed a walk, and they’ve made sure I was covered. My schedule also bounces around each week, and sometimes has last minute changes. They have accommodated me every single time I’ve needed it. The staff on the phone is always friendly, they never make me feel bad about the last minute changes or needs Talulah and I have, and they are happy to help in any way they can. Nothing but positivity from all of the staff I’ve talked to.
I’m super pleased with Hot Diggity, and my hero, Ben. He’s a wonderful guy, a super friendly person, and a great lover of dogs. I highly recommend Hot Diggity, and definitely think Ben is an ideal representation of the vision of the company.

Thank you Nest Cam for letting me view the dog walker I paid to walk my dog for 45 min. As it turns out he was at the house for a total of 26 min and 6 min of that was the walk. The rest of the visit was spend texting on my couch while my dog chewed a stuffed animal and the walker texted. I installed the nest cam after paying these folks to walk our puppy twice a day (not cheap) for two week and kept coming home to a hyper dog. Very frustrating. Do yourself and your dog a favor. Read the other reviews that say the same thing.

My family and I have used Hot Diggity 4 times. Our dog lives at my mom’s house and I live in another city but not too far. The first and second time we used hot diggity (April and May 2014), the whole family went out of state and it seemed like everything went well, we never heard anything bad. The third time was last Thanksgiving, I was staying at my mom’s house while they went out of town. We hired them to come over while I was at work so they could potty and play with our dog halfway through the day. I ended up getting the day after Thanksgiving off last minute but I decided it wasn’t right to call them last minute to cancel so I was just going to leave and run some errands before they came. The girl came an hour early and only stayed 45 mins (we hired her to stay an hour). Since she came early I was still home so I just shut my bedroom door and that’s how I know she left early. The last time we used hot diggity, it was the end of August 2015. It was the same scenario where I stayed at my mom’s because they went out of town but we hired hot diggity for during the day while I was at work. The first day went great, the sitter left a very sweet note and everything seemed great. The next day, I get a call at work from my mom saying the pet sitter says our door wasn’t locked and there’s alcohol and prescription drugs everywhere, someone must have broken in. I immediately call the police (and am a sobbing mess worried to death about my dog) to have them meet me at the house and I start driving over. Halfway there I get a call saying never mind, the pet sitter went in the wrong house… I had to call the police back and tell them never mind, I’m so sorry but we don’t need you after all. I kept driving home because now I need to see with my own eyes that my dog and the house are ok. The pet sitter had just gotten there and I asked her to leave. I asked her to next time please double check the address before you decide to give someone a heart attack. Also, I let her know she was 2 hours late. My mom got the call at 2:40 pm. The pet sitter was supposed to be at the house between 11:30 and 12:30.
My mom called them and said we will pay for the one day that we got good service but not for that day and she cancelled the other 2 days we had them booked for. She just got a bill for 2 days and she’ll call them next week to ask them to fix their error. We will NEVER use them again and we will NEVER recommend them to anyone simply because they have no way of keeping their sitters accountable for showing up and being on time and it shows.

We have been very happy with HD. It’s easy to schedule walks and their availability is excellent. I love the text they send letting me know that they are with my dogs. Cora and Ollie are ecstatic when they arrive which makes me happy!

We’ve planned for a nice dinner in town, but we’ve already checked out the hotel and need a dog sitter. HD really listened to our needs and concerns, and found us a friendly last minute sitter to take care of our dog for an hour or so while we dined in.
Fast service, friendly customer service and sitter, reasonable price.

The staffs are awsome and you can trust them when they come over to your house to take care of your pets. We have been asking them for dog sitting for past few years. First Sara D. came over. I was bit nervous because I never had anyone comes into my house while we are out of town but I knew I could trust Sara rightway from her demeanor. As I thought Sara was very detailed oriented and asked me lots of questions regarding to my dogs personalities, feeding instructions, etc,. She was very maticulous for taking care of my dogs. The dog cage even looked much clearner after she came. One of my dog is very skiddish toward a stranger but after just few times, my dog was Sara’s firend. Since I knew she will be a good dog sitter, I actully left her a tip but she did more than my little tip can thank her for. She came few times but when she was out of towm last May, then Rebekah was assigned. She has a very bubbly personality and really fun to be around. I even met her mon. My family was going for holiday but unfortunaltely I got sick and stayed home by my self with dogs when my family was gone. Because I was so sick and staying in bed I did not cancel Rebekah’s schedule. She actually help me go though my sickness becasue she come in very quietly in the morning while I was still sleeping and took care of my dogs, take them to backyard to barthroom break, etc. She did it so nice and quietely and I did not even know she was in my house. Well I was that much sick. It was nice I did not have to wake up to do for few days. I ended up having her for few days and give her a little tip to show my gratitude. Those sitters even pick up my mails if I ask. So I always want to pay little something for extra services they provide to pets owners. She send me texts asking if I am OK and how long do i want to have their services. She says if I am now Ok and can take care of dogs, I can let her go.
Then Ella from the office called me to check on me if I am ok and if I want to continue to have dog sitter. She is very careing not only for pets but to the owners, too! Really great people.

Working with Hot Diggity was a terrific experience. They were easy to schedule with, explained everything I needed to know in the first phone call and sent us Sienna — who was a dream come true. Our initial meeting was fantastic. She took care of my dog 3x a day for the 4 days I was gone, sent me text /​photo updates and left a comprehensive not for when I returned. It was clear she followed the instructions to the letter — it was like I had never left. I absolutely look forward to working with her again and will recommend her to anyone who asks! I’m hoping everyone Hot Diggity employs will be the same.

These guys are the best! They always come through, even when it’s on short notice. And we love the text and picture updates while we are away to know our fur babies are safe and happy!
Special thanks to the team for taking care of Bailey while we overseas and he found his way into our son’s asthma medicine. Paige, Ella and Zoe made sure we knew what was going on and how bailey was doing every step of the way, which was awesome being so far away.
Thanks HD for doing such an awesome job with our pups!

I recently went out of town for 2 days and needed someone to take care of my dog Jackson. Jax is a rescue that I adopted 6 months ago and this would be the first time that I would have left him for a trip out of town. He has a cone on his head from a hotspot and I was nervous about his care and possible anxiety from being left behind.
In came Starla from Hot Diggity to squelch my concern. She met me and Jackson in our home prior to the trip, learned his routine and put me at ease. While I was out of town, she sent updates and pictures of a happy dog to further increase my confidence in his care.
I returned home to a happy, well cared for dog and a commitment to use Hot Diggity again. I highly recommend this service!

Hot Diggity has been caring for our pets (2 dogs and a cat) and our home when we travel for the past 5 years. Finding someone whom we trust is hard enough. Finding someone we trust who also seems to totally love and enjoy our animals seemed nearly impossible. Then we met Savannah. Then Ben. In fact, every person we’ve met through HD has been an exceptional pet sitter. We’re thankful for the care HD takes in screening and training their folks. It makes life that much easier for us. Every time we come home, the house is tidy and the pets are happy. You can’t beat that!

I really can’t say enough good about Hot Diggity. They are extremely professional and the billing and scheduling side is a smooth experience. I had very high expectations and they have exceeded those as a routine. We have a very old, particular, diabetic cat. He has to get a special diet, is on a complicated automatic feeder schedule, and needs twice daily insulin injections. We live in the Pearl District where the pet sitter has to commute a long way and fight traffic. We were away this past weekend when the water contamination issues affected Portland and we were concerned that our cat might get sick. Our sitter was in constant contact with us by text and had already obtained extra water to work around the issue. She is always on time, updates us with photos and text messages, and always takes exemplary care of our pet. We have been customers for almost 1 year now. Of course, I cannot speak for every single pet sitter they employ but my impressions are that it would be very unlikely that Hot Diggity would not generally be worth a strong look for your pet sitting needs. I feel pretty confident that the negative Unilocal reviews are bogus. Find out for yourself, you won’t be disappointed.

Ella and the Hot Diggity staff have done a SUPERB job sitting/​walking our two labs over the last 3 years. We don’t have family in the area, so trips out of town mean leaving our four-​legged family members in the hands of Hot Diggity. At first I was not in love with the idea of having a near-​stranger in our home while we were so far away, but the HD team has taken great care to introduce us in advance to our sitters and walkers, and give us a chance to ask any questions and lay any ground rules for our pups (and anyone staying in our home). They also do a great job with security protocols (including sharing what those protocols are with us, for our peace of mind) so I never worry when I’m away. Even when small complications have arisen (say, a dog gets sick indoors), they have gone above and beyond with a great attitude.
Best of all, they are super friendly. We always get a warm reminder asking our permission before our card on file is charged, and they are responsive and flexible. Their walkers leave detailed, charming notes, too. The proof is in te pudding – the dogs LOVE our regular HD sitters.
Lastly, a delayed paycheck made it necessary to ask for a one-​time payment arrangement, something I did with much dread. Small businesses usually aren’t thrilled (understandably so) about unexpectedly not getting their money on time. However, Hot Diggity was accommodating and gracious, treating me like a valued customer even in the instance when I wasn’t able to act like one. As such, I can’t recommend them highly enough to friends.

I’m going with «A-​OK» even though there were initially communication issues and later on a «billing» issue. The issue was resolved by the main office, promptly, upon my return. I do plan on using this service again and I’m sure the next update will say «Yay! I’m a fan.»
Regarding communication: I sent the office a key and asked that they let me know that they received the key. They did not follow up with me. I had to follow up with them to make sure the key was received. Once the pet sitting service started there were communication issues between myself and the sitter that were quickly resolved and I do appreciate that.
The cats loved the sitter during the initial meeting (as did I), even my shy cat came out to say hello. Amazing! When I got home (I was away for 8 days) neither cat appeared to be stressed at all. There were toys out. The water dishes were clean — I could tell they had been rinsed & refilled as requested. The house was neat & clean, I could see the sitter used the vacuum. She did a wonderful job and I would keep her as a sitter despite the, ah, billing issues… So, I have a security camera on the front door and when I checked the camera I could see that instead of a 30 minute visit (which is what I paid for) I was only getting a 10 – 13 minute visit and once a 19 minute visit. So… ya… not what I paid for. Hot Diggity! apologized and promptly adjusted the bill and then deeply discounted it. The Customer Service was prompt and pleasant. Thank you Hot Diggity!
Hot Diggity! has this Express Pet Sitting Visit which is a 15 minutes service BUT the service must be scheduled 2x per day or in conjunction with additional services. I feel that for cat owners, a 15 minute express service once a day should be an option. They’re cats… they generally don’t want to come out and play AND feeding, watering, scooping litter, cleaning up can be done in 15 minutes or less… as demonstrated by my pet sitter. I would like to see Hot Diggity! update their cat-​sitting options in the future to include a once a day express visit for the lower fee. For many cat owners there just ins’t a need for a 30 minute visit.
I am confident that going forward there will be no more communication issues and that I will get the service I pay for.
For all you users of pet sitters, plant sitters, house sitters, etc… For all you users of pet sitters, plant sitters, house sitters, etc… I HIGHLY RECOMMEND A SECURITY CAMERA FOR YOUR FRONT DOOR SO THAT YOU KNOW YOU ARE GETTING THE SERVICE YOU PAID FOR!

My family had traveled from Northern California to Portland to attend my son’s graduation from PSU. We brought our furry son with us on the trip. I was concerned about leaving him crated for 5 hours during the ceremony as he usually stays outside all day. I called Hot Diggity and asked if they could arrange for someone to come by the house we had rented and spend a couple of hours with him. The woman on the phone said it was unusual but they liked unusual requests. We arranged for someone to come by and let themselves in and stay with our pup for 2 hours.
Things worked out perfectly. Got a text from «Ben» around 10:30 that he was with Jaysan and they were going for a walk. When we returned home around one in the afternoon we found a note letting us know that everything went well and Jaysan was in his crate looking quite content.
Thanks to Hot Diggity’s service I was not worried about our dog and was able to fully focus my attention on the graduation ceremony.

First let me say, the dog walkers are great. Our dog loves them and they are amazing. My concerns come with the office. We used to be daily users and that went really well. They showed up, left us notes and we loved it. But, now we are occasional users and that has not gone well. We will call to schedule a couple days and they’ll forget to show up on one of them. When asked, they say they «forgot to add it to the calendar» which is alarming. This has happened twice, so sadly, I think it is time for us to find other services.

I’ve been using HD for a year and I absolutely love them. We moved from Arizona where our dogs had free reign of a fenced yard and honestly we never walked them much on a leash. When we first moved to Oregon we were in a tiny apartment and the boys needed fresh air, exercise and a friendly face in the middle of the day. Scheduling with HD has always been a breeze! They’ve come everytime I’ve called, squeezed us in last minute and have let me relax when I’m at work and I know the boys need to pee. Now that we have a yard again we don’t «need» them as much but I still plan to use them for overnight visits and walks. Their service and care for my furkids has earned them my business as long as they and we are I’m portland!

I recently moved here from LA and we had amazing pet sitter there who took care of our dog & cat whenever we traveled.
I used HDD twice, both times seemed to go okay. When I came home, the pets were happy and everything was in working order. The third time we used HDD, we had a less than stellar experience.
We got home and our Yorkie, Rocco, who we keep in the kitchen area while we’re gone, had numerous accidents. I got the impression that he had not been taken out in time. :(
Additionally, there was some kind of scheduling miscommunication and the pet sitter showed up while we were hanging out in the living room. It was startling. It was my usual pet sitter and another individual. I found out later that she was training someone. I didn’t really know they did that.
I’m already a little weary about letting people into my home when I’m not there, but I was really uncomfortable that someone I had not met before was also joining my usual pet sitter on her visits. I think that’s something I should’ve been made aware of beforehand.
I mentioned that there was a lot of pee in the kitchen and it seemed like my dog hadn’t been out. She then told me that her schedule was «crazy» over the weekend and she had to take my dog out very early in order to get to all her clients. She also said that she had planned on «cleaning up» that day. This made me think that accidents in the kitchen were a normal occurrence, but typically cleaned up before I got home.
Long story short, we will not be using HDD anymore and we’re currently looking for a new pet sitter. I just need to find a sitter with less clients and the ability to take my dog out on his regular schedule.

Long overdue! As HDD saves me ALL the time! Guaranteed availability you can’t beat that especially when your work week is hectic and unpredictable. I write them at all hours of the day, and never ever were they not able to take my babies out for a walk.
They offer all sorts of services and all of the walkers have been super friendly. The reliability, friendliness, and super customer service will keep me in their books for a long time!