Hampton Inn Portland Downtown – Waterfront

I enjoyed our stay at the Portland Hampton Inn.
The staff was friendly, the room was clean and the hot breakfast was better than most complimentary Hilton brand breakfast offerings.
The location is good with the port and plenty of dinning options within a short walking distance. Portland is a very walkable city in general so if you don’t mind walking a little further you can pretty much walk to anything. Cabs are plentiful, so for a small fare, you can be anywhere in Portland quickly.
Now to the magic words I look for in any hotel review are would «I’d stay here again»? I would for sure stay here again and will hopefully find myself the beautiful city of Portland again.
So this is a review and I pointed out all the positives now what are the not so positives. Here they are in my book. Neither is a deal breaker as I basically got the room for free, using Hilton points. First and this goes for every urban Hilton brand hotel is the parking is not free, its valet only at this location. As I long time Hilton Honors member I’ve never understood why parking fees aren’t waived for their «Diamond Members». Then if you’re looking for a room with spectacular view, I don’t think you’ll find that here. The building appears to be surrounded by other buildings and any view you’ll get will be obstructed somehow.

Customer service at its best. The team at the Hampton Inn in Portland ME helped rectify a oversight on my part as they knew it was the right thing to do. My next trip to Portland will definitely include one or two nights at their hotel. Way to put the customer first!

The good thing about this hotel: location. One can easily walk to all the fantastic restaurants.
The not-so-good…Well, don’t come here if you want to sleep. Whenever the air conditioner comes on, which is about every 15 minutes all night, it sounds like you are sleeping under the jet landing pad at the airport. If you turn it off, even in November, you will swelter. So, if you are a light sleeper, I don’t think you would enjoy that any more than I did. Also, sorry to say it, but could they find uglier carpeting? I realize this is a cookie cutter chain, but this was depressing! Or maybe my lack of sleep made everything seem worse. As someone else noted, if this hotel were far cheaper, one might be willing to put up with these unpleasant aspects I have mentioned, but we won’t stay here again.
Also, outside the entrances, be prepared for cigarette butts all over the ground. Sadly, however, that reflects most of Portland… much trash, litter, seediness. Too bad they don’t take more pride in their city.

I must be missing something. This would not be a horrible hotel for $ 150 or less a night– but it is incredibly overpriced and did not come close to living up to the expectation set by reviews here and on other sites.
Biggest complaints:
–Location: It is on the fringe of the walk-​able portion of Portland. Many of the other major chain hotels have better, more centrally located, properties.
–Parking: So on top of paying $ 300 for a $ 150 quality room, they make you pay $ 15 each night for «valet» parking. No other option. But they «valet» to their own parking lot, which is located right next to the hotel. So it is a standard hotel parking lot, you just watch them drive your car into the space about 50 yards away. I don’t get it.
–Quality: Based on the reviews (and prices), I thought, «Wow, sounds like Hampton Inn has really stepped up their quality!» Upon arrival, I thought, «Nope this a a pretty standard Hampton Inn that I just payed a ridiculous amount for.»
I talked to several other people while there who had the same opinion — they couldn’t relate the superior reviews online to what they saw at the property in person.

We stayed here two nights and recommend it for a quick visit to Portland. The valet parking is convenient. Complimentary breakfast is acceptable. Rooms were clean, beds were good with high quality linens. The price is steep for a Hampton but this is a great location. You can easily walk to the Eastern Promenade, Casco Bay Ferry, Portland Art Museum and a variety of good restaurants. The staff at the hotel were all helpful and polite.

To me, this is perfect for a nice stay in Portland. It’s close enough to the Port that it’s an easy walk to any restaurant or attraction you might want to go to, but just outside the Port area so that it’s quiet.
Easy parking, friendly service, comfortable beds. Breakfast was not gourmet, but was perfect for me.

Didn’t expect to give five stars, since I like to pay in the 100s for a hotel, and this was 200+.
Still, it was right on the East End of Old Port, the staff (especially Dan) was extremely helpful and friendly, they accommodated some special needs we had, and gave good advice and thoughts on what we should do during our visit.
The room was nice — they realized it was our anniversary and gave us about the best room with a view the hotel could provide, and — well gee — it was just really good.
Could I complain? Sure I could nitpick — but overall, this was a great anniversary stay.

A Top Choice for a Portland Stay
We loved our stay at the Hampton Inn-​Portland.
From the excellent facility, the exceptional staff and the supurb downtown location.
Within walking distance of the downtown sights, this hotel serves up the best in hospitality.
OUTSTANDING…

I loved my stay! I was using reward points, so my room was free — more money to enjoy on my foodie adventure. The front desk staff were lovely — so friendly and helpful. I arrived around 10am so my room wasn’t ready yet. I was able to drop off my bags and head out in search of nourishment. When I returned a few hours later, they upgraded me to a 4^th floor room with a view of the harbor. Sweet! My room was huge, clean and comfortable. The hotel is in a perfect location, near great restaurants and the ferry. The free breakfast and airport shuttle are great too. Don’t hesitate to stay here.

Great location and so close to all the restaurants, bars and shopping. Breakfast was included so it made it easy to grab a quick bite. Very clean and staff and valet were very nice.

One of the best hotels I have stayed at. The location was convenient. My best friend and I decided to do a girls trip and chose this location because it looked like it was close to everything. We weren’t wrong. Not only was it conveniently located, the staff was super friendly. Anything we needed was at our beck and call. The shuttle service to and from the hotel was also super helpful. The beds were comfortable as well, and it was nice having a fridge and microwave in the event we wanted to heat up some tea. Plus the breakfast definitely eliminated the worry of having to look for food first thing in the morning. Next time I go to Portland I will definitely be looking forward to staying here.

I reserved via Hilton site. With the online check in I was able to get a room facing the bay although on second floor. The view is really a parking lot, but it’s fine. The room was a good size and the beds comfortable. The pillows were a bit stiff for me.
The place is clean and well kept with attentive staff from the valet to the front desk to the breakfast crew. We liked the coffee and tea being available all the time. It’s nice that there is a connection to Sebago restaurant. We would come back again.

I would avoid this place. I know; I have been there several times and the housekeeping has gone down significantly over the years. I walked into my room today and it’s supposedly clean. Interestingly I left a quarter on the floor and that is gone. My bag of chips that’s empty is still on the nightstand. And the toilet paper is exactly where I left it this morning… no special folding at the ends like the better hotels do. There are many other options downtown and I would recommend them.
I don’t know why these housekeepers are not trained well around the hotel.

A little pricey overall, but the location is fantastic! Within walking distance to so many great bars, pubs and shops.
Staff is very helpful and friendly. valet parking is available and a complimentary breakfast is also offered. If your trying to save money I would like elsewhere but the location of this place can’t be beat.

Clean lobby and excellent staff that seem to like their jobs and a good mini buffet breakfast. I also wish there was a hot tub for coming in from the cold wind and ice here this weekend. The room was quiet and comfortable. The rooms don’t have tubs though.

Fairly new, centrally located in the Old Port. Rooms are very large, place very clean. Valet parking insane, but typical for Portland.
Biggest issue you have to overcome is paying $ 250 a night for a Hampton Inn, but hotel rates in Portland are higher than you would expect.
I never thought I would pay something similar to San Francisco prices for Portland Maine!

If you are on a budget and drove here there are much cheaper hotels you can book at a fraction of cost of this one. This hotel you are paying purely for its location. So given that I am not basing my review on the price that this hotels runs per night.
Checkin process here was a breeze, we parked walked right in and were immediately checked in by the friendly staff at the front desk. Parking at this hotel is valet only and runs $ 15 per day. You can go in and out and the wait for your car is no more then 5 minutes. I tipped them every time I got my car. Also, the valet guys were very friendly and always wanted to know where I was headed and if I needed directions. A few times I did and the directions were exact, even though I had GPS their way was much quicker and more direct, so it saved you some circling about.
They serve continental breakfast everyday from 6am — 10am and the guy who handles the food and coffee constantly runs around making sure everything is always stocked. I was very impressed. Food is limited to basics such as muffins, bagels, a few croissants, cereal, fruits and yogurt. There are also 2 hot items which are usually scrambled eggs and sausage or bacon depending on the day. Coffee also was pretty good, although there are tons of excellent coffee shops right down the block, but hey this one was free and close so why not?
There is also a pool there which looked very clean and well maintained, we didn’t use it though. Gym is also available as well as free wifi which you must authenticate using your room # and name and it expires every day. Speed was fairly quick, I did use it to connect to work a few times and didn’t get any lag which is very common in hotels. They also had a physical cable for your laptop. Does anyone still use these???
The hotel is located right at the beginning of the main strip by the water where all the shops and restaurants are so you are right in there walking distance to everything. Do explore all the local shops there, they were all excellent and amazing.
Given the price I would look elsewhere, but if you are not on a budget this hotel is the perfect location for when visiting Portland!

This is the place to be! I love going to a city and not driving so much, but rather walking to/​from the locations of interest.
Lobby and food: The lobby is huge and welcoming with modern décor. The breakfast area is large with staff maintaining the foods/​beverages. The breakfast is more extensive than other continental breakfasts, including waffles, oatmeal, fruits, cereal, yogurts, hard boiled eggs, and some hot dishes (not sure since I did not eat those). There are several coffee options. A person can also get breakfast to go. Similar to many hotels, there’s a little snack shop with overpriced things like snacks and the like.
Exercise: This location has an indoor pool but no hot tub. The fitness room is spacious and was never busy when I went. There are four treadmills, one recumbent bike, two elliptical machines, and a decent weights area with free weights. There are two yoga mats, medicine balls, and a large exercise ball as well, plus towels, waters, and the cardio machines have their own TVs, plus two TVs on the wall.
Laundry room: Two washes, two dryers, each one takes $ 1.50. This wasn’t busy when we went, and I was happy to do laundry after four days of clothing.
Room: Spacious, nice view, clean. The toiletries are from Neutrogena, except for mouthwash. The bathroom is large. We had a fridge in our room, not sure if every room has one.
Parking: Valet parking — $ 15 is added to the bill per day. It was kind of a pain to get the car out each time, with adding the tip for the valet and all, but it is a downtown hotel. We did not drive much, since the hotel is in an excellent location.
Location: Near many stores, restaurants, and more. The brewery within the hotel was good according to my sis and brother in law. They had the World Cup on, decent prized beer and pretzels. Within a five minute walk, there are numerous restaurants, the downtown Waterfront, the Portland Freedom trail, and more. There is a Rite Aid nearby, maybe a 10 minute walk, and Whole Foods in the area.
The Wi Fi was decent — I just had an iPad and didn’t have any issues.
The one con of the hotel: no info for tourists — no brochures, maps, etc. There was one map, but it was one of those cartoony maps. We use Unilocal and the Internet to search for things to do, but it would have been nice to know about other options in the area.

I had a great time here. I’m not a fan a valet parking (probably the only negative thing about this place), but the service here is great. Additionally, the hotel has a great house bar & grill and workout center (with free headphones for you to keep!). Also, the rooms either have nice view of downtown Portland, or of the Atlantic coast. Moreover, this hotel is located in the heart of downtown Portland. It is very easy to get to anywhere downtown from here.
The free breakfast in the morning was generous. They have to-​go cups for the coffee, and they even have to-​go breakfasts for guests on the run. I highly recommend this place for those staying in Portland.
Room Tip: If you have a choice for a view, do it! It’s lovely. Just a reminder that the sun rises from the east.

I was beat incomplete
Id been had, I was sad and blue
But you made me feel
Yeah, you made me feel
Shiny and new
Like a Hampton… staying for the very first time
Like a Ha-​a-​ampton, the free breakfast, is so fine.
Why do I invoke vintage Madonna to review this place? I’d had a long day when I arrived and I was tired. I was a little down in the dumps. But because it was so shiny and new, it felt like I was entering virgin territory!
Loved the staff at this place. The valets who greet you upon arrival are exceptional. Front desk staff is friendly and helpful and the ladies who run the breakfast are great.
The building looks brand new and I love the design. Pool was nice. Gym was very roomy.
My room was clean and comfortable. I liked the toiletries provided. Pillows were first rate!
The location is great. You can walk anywhere downtown easily. Plus the awesome Eastern Promenade trail is a block away and you can run, bike, walk etc.
This Hampton is so nice that it just might thaw out what was scared and cold.