Dream Nails by Tommy and Summer

My sister was getting married. We tried to make appointments and was told that they could not do this and that her usual person was going to take care of her when we got there.
1. The lady was not there, on vacation and did not inform the bride when she gave her dates.
2. The bride and her bridesmaid were in the pedicure chairs, feet in water and relaxing. The man Tommy asked her to get out of the tube because they have three chairs and that there were three ladies that had an appointment. REALLY!
3. They really had my sister/​the bride and her bridesmaid get out the water and said that they could come back in an hour.
I witnesses all of this. Worst customer service I have ever seen in my life. I am not a regular customer like my sister, but I will never step foot in this place ever again!