Diabetes & Endocrine Center

I see Dr. Chapin and if i was reviewing just him I would give 5 stars. He is smart, kind, approachable, and encouraging.
A couple of weeks ago they lost one of their best nurses (she has her own business in a different field) which is really to bad because she was one of the best nurses i have ever seen in any hospital or clinic anywhere and the other nurses here are OK but not great.
I have had several miss communication issues with the office staff which has delayed getting medicine and getting in for appointments and i have witnessed others having similar problems. One lady had a problem with apt. reminder calls going to her home phone because she lived with someone who would answer the phone but not pass on the message so she requested to have the reminder call go to her home phone and the office staff told her they couldn’t take out her home number and weren’t sure how to have the computer call her cell instead. They don’t have my home number so i know they don’t need it so why give this lady such a hard time over something so little?
A couple of the office staff are just kind of slow and one of them just doesn’t really listen. It took me several weeks to get test strips because she couldn’t or didn’t listen to what i was saying on the phone and later i had delays on getting meds from information not being entered correctly.
That being said i like the doctor well enough to come here and and happy to be his patient. i would recommend this clinic for Dr. Chapin alone.