De Paul Treatment Centers

How to leave fewer than 1 star??? I’ll start with: I have never been a patient of Depaul. I DID, however, leave a loved one in their care, hoping that person would receive the treatment necessary. With an absolutely incompetent staff comprised of a guy pretending he can’t hear you over the phone, a woman who required me to repeat everything I said at least a half dozen times (honestly, with no exaggeration), amongst other dimwits, I’m terrified for the condition of the person I left in their care. The one time I was allowed to speak with this person, I was told of the horrible food conditions and the lack of care for their well-​being. I wouldn’t be silly enough to expect a four-​star hotel experience, but when I’m told of the nonsense going on in there and then rudely denied a time for pick up or even to talk to the patient («I’m not allowed to confirm or deny that person is even here» is kind of a bullshit line when I’m the SOLE PERSON designated for contact and pick up). If you have nowhere else to go, no insurance, no loved ones that can help, I would still strongly urge you to not go to Depaul.