Co-Op Gutters & Roofing

I had new gutters installed on a new house last December, It never rained much. When it finally rained last month there were places the water ran under the flashing and down the side of the house. I called many times and left messages last month and it said that they were servicing existing customers only.
I called back today in an attempt to save myself from more damage and discovered that the message says they are now out of business due to illness.
I am sorry to hear that, but It will cost me more to fix the poor job and damage to my house than the gutters cost me originally.

Had a drainage problem and needed to get the downspouts out of the sewer and rerouted to two separate downspouts. Tried unsuccessfully to do it myself in the pouring rain, then called these guys. Someone came out and gave me an estimate and we set up a time for them to come do the work when I was going to be out of town. My first mistake was to not clarify what he planned to do. It was my first experience with gutter stuff; I didn’t know what questions to ask and I naively expected the professional to do professional work. When I got home from my trip, I saw the work and it was pretty ugly – a slightly more functional version of the crappy job I had tried to do myself; not a clean/​professional look. I called and the guy who came out (different guy than the one that did the estimate) was very nice and agreed it was a crappy job, but said he was just doing what he was told to do. He then described what he thought was the «right» way to install the downspouts, which sounded perfect, and did the work – I agreed to pay some extra $$ since I took some responsibility for not making my expectations clear. I thought all was well until we got a big rain and water just seeped right out of one end of one stretch of gutter. Called the worker guy directly and he said, «Oops, forgot to seal that end.» He fixed it and helped me install an overflow valve on my rain barrel, which was nice of him and some consolation for the additional hassle. Fast forward to a few months later when we finally get rain again, and the water is running over one stretch of gutter (the same one that hadn’t been sealed) because it’s not angled properly toward the downspout. Called the worker guy directly, but he said he wasn’t working with Co-​op anymore so I needed to call the office. Called; no reply. Called again; no reply. Waited out the season and then when the problem happened again last weekend, I emailed. No reply.
UPDATE: I ended up paying another company to come fix what Co-​Op did wrong and it turns out their work was even worse than I thought. The screws were epoxied in so it took a lot of work to get them out in order to re-​hang the gutter. The guy I hired did the best he could, but the gutter got a little bent in places because of how hard he had to struggle to get them out without damaging the fascia. Can’t believe Co-​Op portrays themselves as a professional outfit – clearly they contract with people without any training or quality control.

I had exceptional service from this company. Their repairman was obviously experienced and knew what he was doing. We had an emergency situation, and he came right away to deal with it. Besides the quality job, I found the cost of repairs very reasonable.

Well — it’s raining for the first time since I had my new gutters installed. Nothing seems to be leaking so I’m happy. After getting 3 bids I chose Co-​Op Gutters because they were the most affordable and could get the job done the soonest.
I was working from home all day when the two guys, Josh and some other guy, were out doing the installation — overall it was a less than professional experience. They seemed to be arguing and the other guy took off mid-​day leaving Josh to finish the work. Lucky for me, the guy who stayed, Josh, had a great work ethic and really seemed to know what he was doing. I did find a couple places where the gutters were originally run out too short (the guy who left looked to be the one in charge of that), but when I discussed the problem with Josh and then with one of the bosses Mark, who dropped by, I didn’t have any trouble getting them to replace those sections in the correct manner.
Overall, as I said, there was a bit of unprofessional behavior, but overall it was a decent experience. Josh was definitely the superstar of the day.

We use Co-​Op Gutters for all of our apartment buildings and rental houses. We have used them on buildings from 12 units to single family homes. They are quick to respond and get the job done! Rick, the owner, has been very helpful and they are great to work with. We have been using them for years and would not even consider using anyone else!