Clear Internet Portland

Very slow, inconsistent internet service. It’s maddening! The router they sold me is awful… It literally has a range of 10 – 12 feet with no walls, etc to impede the signal. The only advantage of Clear over Comcast is that Clear hasn’t jacked my price up (they upped it from $ 50 to $ 55/​month) like Comcast does. However, I think I’m going to return to terrible Comcast because at least their connection was reliable and fast.

I have used Clear for about 9 months. The first couple of months I would of rated them a 1 star. The trick is to make sure you have 3 dots or more on your modem. I live in a 2^nd story, old apartment. My sweet spot is up in the attic.
I am able to use my ROKU’s with little interruption, even USTV, the most stubborn of all streaming channels.
It cost $ 50 a month. I don’t pay the big corporations for cable or home phone. Thanks to Clear, I no longer pay $ 260 for internet, cable & home phone. All 3 run around $ 100.

maybe it’s because of where i live or something but i have no problems with these guys. my internet works and it is $ 50 a month with no extra fees or any of that jazz. my experience with them has been by far better than comcast or qwest or century link or whatever.

Literally the worst service I have ever had. I’m so frustrated that I pay $ 50 a month for the «upgraded» version that lets me relax to a movie once maybe all the way through without stopping to load a month. ONCE A MONTH such B******T pardon my French. DO NOT GET CLEAR, I’m ready start a petition to get this company out of Portland and Vancouver. The worst…

Don’t do it. Signal isn’t available in every nook of Portland and if you move after 3+ years of service (like I did) and need to cancel your service, they won’t refund the difference on your latest payment.

Ya know for once I would like to come on here and have a nice positive Unilocal about a professional service here in Portland, Oregon but not lately. CLEAR internet service stay as «clear» away from it as you can along with COMCAST and Verizon! We are about to try Frontier crossing our fingers and hoping for the best. CLEAR is one of the worst services we have had yet! Of course we had to sign a one year contract which made me very leery of but thought heck what could go wrong. EVERYTHING! We have Roku at home and CLEAR internet service can’t even keep its service up long enough for 5 min! It was doing good for awhile there but of course this company got very greedy and they sold out and added way to many people on its server and now it can not handle all the people they got hooked on it. So please do not do it just go with a service that is month to month! Have fun out there…

Meh. I’d love to say I’ve experienced better, but frankly they are not the worst internet company in Portland. Aside from airlines, I can’t think of a group of companies who conspire to express such disdain for their customers. I suppose Clear is only a little worse than the rest, and is a little cheaper.
At least their technical support seems to be providing jobs on the sub-​continent, reading scripts from the back of the modem instruction manual (which seems to have been translated from Mandarin) to you.

I signed up for Clear internet service in 2009. It let me get rid of my land line (I don’t have cable) and at $ 30/​month, was quite a savings. My connection was bad — lots of pauses in streamed videos, lots of dropped Skype calls and chats, a modem that had to be rebooted every few days to work at all. I called several times to see if anything could be done, but all I ever got was advice about moving and resetting the modem. I finally figured it was worth putting up with the poor connection for the savings, since I don’t work at home. I thought perhaps things would get better as Clear’s technology improved.
Today I received an e-​mail informing me my monthly fee is going up to $ 45 in October and I will have 4G service. I went on Clear’s online chat, mostly to gripe about the sudden increase in price, since there is no other way to lodge a complaint on Clear’s web site, but also to ask if the 4G service will improve my connection. The support person told me that the plan I have been on is being discontinued, so I’m being moved to the next service level. He/​She also said the 4G service will not improve my connection because I am on the edge of the service area and I will never have the speed or reliability Clear told me I would have. When I pointed out that this is the first time I had heard this in over two years, he/​she admitted this information about poor service on the edges of the service area is not something the company often shares with its customers.
Clear is not worth $ 45/​month. Not at all.

Using Clear in Salem, OR is analogous to using dial-​up in 1997. For example, if I want to watch a 30 minute show on HULU it takes me about 2.5 hours to get through it with all of the buffering required. If I have an important assignment for school I usually do not work on it from home because it’s just way too slow. This is by far the most unreliable internet service I have ever encountered. Avoid at all costs.

One word: SLOW!
This internet has got to be the worst I’ve ever had. Even dial-​up would seem more consistent. Clear however, seems to have two speeds. Slow and slower. If you’re thinking about doing anything with this service other than a simple check of your email, forget it. And even then, be patient. Downloading computer updates, takes forever. Streaming any sort of media, forget it. This internet sucks.
I know a lot of people have issues with Comcast’s business practices. however, given the options available, it may be the best bed.
bottom line CLEAR SUCKS!

I’ve had Clear since it first came to town. It wasn’t super fast so I upgraded to the more expensive, faster package. It turned out to be about the same. It claims to give up to 6 mbps downloads. We’ve tested it on different platforms and browsers and never get more than 1.5 mbps. It also is very inconsistent. Sometimes pages load fast and sometimes really slow. There are also times where the service doesn’t work for 20 minutes or so at a time.
So we switched to Comcast and for about $ 2 more/​month, we’re getting 15 mbps. I don’t love Comcast in general, but at least we have fast internet now.
Anyway, Clear is a great concept and hopefully they will improve their speeds in all areas of town. I’m sure if you’re in certain neighborhoods it works better. I know about 5 other customers who use Clear and none of them are very happy with it.

I used to have comcast it was great for the money, then my 6mo was up and and doubled in price. I switched to Clear and haven’t looked back. I have the on the go and it is AWESOME! I haven’t had any problems with it. Every once in a while it slows down a little, but so far so good.