City Center Parking

Absolutely the worst company to do business with. Canceled my monthly account on the first of November, they said as part of the contract I had to be billed through December. Fine. I turn in my parking pass Jan 1^st and am told I’ll get a refund for my deposit, 3 weeks later still no refund. I still use their lots to park but pay daily. Every morning I’m greeted with something new, today I tried FIVE credit cards to pay all were denied so I’m thinking wow, either my accounts all got hacked or it’s their machine. Sure enough, their machine… It doesn’t like the upgraded chip cards. Seriously? You are getting paid $ 200 a month at minimum per parking spot and you can’t upgrade your payment machine? Or how about you upgrade it to the modern technology of cable internet speeds? Standing in the rain while waiting for dial-​up is infuriating. This might just be of their plans, force people to get pissed off enough to buy a monthly pass. Lastly, my favorite is when I arrive, at the same time as usual, to a full lot. Granted not their fault that more people choose to park there, but when I was paying monthly you’d think I’d get a reserved space, or the option to use another lot. Do we have ANY other parking companies in this city? I’m about to start parking on the curbs and going down to pay every 3 hours, at least the city of Portland doesn’t have machines from 1934.

This company is so sheisty. After you cancel your monthly parking they make you pay for a full extra month even after you cancel, turn in your parking pass for you car and have your deposit returned. Then when they say they’re going to bill you, in fact they just automatically keep trying to withdraw money from your bank account without notice, wracking up returned payment fees.
This company says one thing, and then goes back on their word and drowns you in fees and then acts like they’re doing you a favor by making you pay for parking you’re not using while threatening to send you to collections. I completely regret doing business with them.

My experiences with this facility have been consistent and simple. If you pay the «All Day» rate then read the ticket. It does not mean you can park there for 24 hours. Most if not all lots/​garages in the city (any city) offer an All Day rate that goes until some time in the evening. If you want to park overnight then you pay the «Overnight» rate!

Awful. Just awful.

Stole my deposit and won’t return my phone calls.
Update — 2 months later I received a check with my deposit. No notification was given but at least I got my money back.

I’m not sure how $ 10.95 a day turned into a $ 20 stay for 23 hours of parking. Lame.