Center For Natural Medicine

First time I walked into this place I was actually looking for a different office around the block. The receptionists were okay in helping me find the right place. I remember feeling happy that my appointment wasn’t there.
Fast forward a couple years later; I’ve been searching for a new ND and want to make sure I find the right person. It turns out that a Dr.‘s staff are just important as the Dr.
Center For Natural Medicine wouldn’t make an appointment with me until they confirmed my insurance (P.S. I only called because you were listed as a provider under my insurance plan) Three days later I got the call that they do take my insurance and could help me schedule an appointment. Since I only asked for an initial consultation they opted to have me speak with the ND over the phone for 10min. I went ahead and made the phone appt for the next day.
In the mean time I was able to call and connect with a different office who was able to schedule an appointment for me in the same week and also confirm my insurance with me over the phone. I was so pleased with this other office that I didn’t even take the time to speak with this Center’s ND. I feel bad because she looked nice enough on the website but her office lost her this new patient.
Their office should try upgrading their customer service practices to 2016.

I went there because there is a specialist listed for the treatment I was pursuing. I ended up seeing the Resident instead of the doctor I requested to see. When I was done with my appointment I suggested the medicine I’d researched, she wrote me a script then walked me out. I got NO answers or suggestions to address my underlying issues. I wasn’t even sure I needed the script, but she wrote it anyway. Then when she dropped me off at the desk, she checked her schedule and said, «Yes! Last patient! I’m outta here!» Didn’t say, «Goodbye.» Didn’t ask to see me back to see if the script she wrote me was effective. Nothing. Then over the next two years I called several times to see if I owed anything for my visit. Each time a rude receptionist said, «nope. All clear.» I get an urgent call TWO YEARS LATER saying it’s urgent I call back. When I call back, thinking something serious had happened to a friend and they called me as an emergency contact, no one knew who called me. Then I get a letter in the mail with a bunch of exclamations saying, «Please remit payment!!! This is very overdue!» and a bill for almost 200 bucks. This is the first communication I’ve received from the CNM in two years. I’m seriously disappointed with the level of professionalism and communication. I won’t be recommending this place to anyone, and I certainly won’t be going back. What a waste of money.

I see Dr. Grady as my naturopathic doctor. He knows his stuff and listens to his patients needs. Nice, caring and understanding. Never «acts better than nor does he acts like he knows more «
Has a great «bedside manner».
I get IV therapy (vitamins) from Juan. He is a great person to work with too,
The whole staff and office people are easy to work with.
The best naturopathic clinic around!

This was my first time ever visiting a naturopath, and I am proud to say I am a convert! Dr Baldwin-​Sayre has THE best bedside manner and offers THE most thorough, comprehensive, caring examination I have ever experienced. I had been suffering from all sorts of allergic symptoms affecting my skin and scalp and sinuses. I had seen several primary care physicians and dermatologists, and I felt like I was getting lip service every time. They always wanted to make a quick assessment and offer me some sort of expensive prescription.
Carrie took a totally different approach. She spent 90 minutes talking with me about every symptom I’ve experienced and for how long, my history of skin and sinus allergies, she examined my scalp and skin closely. Oh, and to back up, when I first arrived, I was greeted within minutes and offered the most delicious ginger tea (which I later learned is an anti-​inflammatory and good for counteracting the symptoms I have been having!). Anyway, in our session, she educated me on all sorts of things that could be at fault, if not simply exacerbating the problem. We set a game plan for me to try an elimination diet (my choice) and to get some airborne allergen testing along with adding some fish oil and probiotics to my supplement routine. I am happy to say we discovered several major allergies in the testing (none of which were food, thank god!), and the strategy she helped me formulate I am still practicing three months later.
I’m a value guy, and I can say beyond a doubt that you get the BEST value with Dr Carrie. I hope this center sees a vast growth in business. Especially here in the Northwest, I know a lot of people who could benefit from naturopathic medicine. Whether it’s for allergies, stress, anxiety, skin issues, they can really help and they really care.

I won’t be going back to this place. I left more stressed out than when I came, the décor would hint other wise but the service or lack of really was a let down. I went to the chiropractor and from start to finish she was unhelpful and rude. I was out in a cramped office and expected to do extensive stretching, which was impossible because of my size. To top it off, 10 minutes after i got in the office, before she could start working on me, an intercom goes off and tells her she has another patient. There was a rushed and unhelpful air that remained in the room until the end. I won’t go back there to receive unhelpful service, poor business structure and stressful environment.

I had high hopes to go see Dr. Milner. The website made him look like he really knows his stuff. Unfortunately I found him to be quite cold and clinical. I went in for anxiety and right away he told me I needed to be on his amino acid supplements for the rest of my life at a a cost of $ 100-​$ 200 a month. (I kid you not!!) When I told him that was going to be an issue for me and that I don’t make very much money, he seemed to grow impatient with me and handed me off to another clinician. He didn’t seem to listen or be too invested in me or my problems. He yawned twice during my intake.
Fortunately the clinician I was handed off to picked up the slack. Her name was Dr. Redding and she really listened to me and I felt like she cared. She was able to tune into what I needed in the moment. I appreciate her service and the front desk staff was also very friendly. I would not go see Dr. Milner again but the other staff such as Dr. Redding are probably a safe bet.
Milner-​one star
Redding-​4 stars
staff-​3 stars

The receptionist Clairece has no customer service skills at all. Very rude demeanor and not professional at all. Doctors was great, but I need the all around good service.
I will never go back there just based on my experience with her; I will not recommend any friends, family or any healthcare organizations that I am affiliated with.
*** This is just my opinion/​experience… everyone has their own***

I need to refill some air sickness medication that I’ve purchased here before.
No one knows what the medicine is called — myself included, because the label came off the bottle.
I dropped by the other day and was told a «doctor» would call me back. 36 hours later, I called after not hearing anything. The young man that answered was kind of a snot, repeatedly saying «I don’t know what you’re talking about». No duh! I was just trying to leave a message. I wasn’t expecting him to have any answers for me. I think he was part of their answering service, before the clinic opens.
Literally, as I was typing this review, a very sweet lady from the clinic called and tried her best to help me figure out the name of the medication. She made up for the young man’s couldn’t-be-bothered attitude.
Wouldn’t you know, a light bulb suddenly went off in my head and I remembered where I put the original bottle of medication (the one without a label must have been for something different). I now have the name of the medication and the nice lady is working on getting that made for me.
My almost not-​so-​great experience has turned around and I am again a happy customer.

i fully expected to add my humble opinion to the list of patients at the center for natural medicine, and am still reeling from the surprise that i am the first to review this established facility. due to the fact that i’ve only had one visit, i will limit my review until i have a better overall sense for the center. however, throughout my life it has only taken one visit to be disappointed in a health care facility. this is the first time i’ve been to a doctor and LOOKED FORWARD to returning.
the phone assistance is wonderful. the counter assistance is wonderful. and carrie baldwin-​sayre is wonderful. this is also a teaching facility, so if you’re lucky enough to schedule an appointment on a friday, you will be offered the opportunity to let a naturopathic med student learn from your visit. i was pleased by my interactions with the student, and the teacher.
i finally made the effort to find a naturopath to call my primary care physician after a series of disappointing visits with new physicians as well as my pcp of fifteen years. if you believe that wellness is a holistic, all-​encompassing philosophy rather than something that is best achieved through the immediate use of pharmaceuticals, you will feel right at home at the center for natural medicine. if you don’t subscribe to said philosophy but are open to the idea, i think you will be pleasantly surprised.
i will update this review after a few more visits, but i have to say i am so happy to have found this place and these people.