Carson

We just bought a cabin at Mt. Hood and the gas stove in it is the main source of heat!
It went out yesterday and none of the repairmen at any companies could come fix it for approximately 1 ½ months! Needless to say after coming all the way up here we had to go back home or freeze overnight!
I called Carson and they had a repairman out to our cabin next day and in the middle of January!
Within 1 hour problem fixed & serviced and we are slowly getting our cabin up to a toasty temperature and can actually stay now!
Thank you thank you Carson! You are the best and you will be the company we call when the next problem arises with our gas stove.

Been waiting for our annually fill since October. Called them in December they stated due to warm weather they «decided» to hold off on deliveries? You were going to notify Customers when? Long story after no calls back and one no show they delivered today… at a lower dollar a gallon rate? We will see when we get our bill. After over 25 years with them we are about done.

I got quoted over $ 3K to fix my A/​C unit from another company. I called Carson Oil to get a second opinion and it turned out to be a totally different problem. They were able to fix it for $ 350 and it is working great. Thanks for everything.

Carson Oil stole our money. I was told by at least three employees of Sunset Heating to get rid of Carson Oil as they are thieves. I aked why? I was told they care nothing about the homeowner and cater to industrial sites.
I was told they had been know to leave an invoice and NO fuel.
I thought this to sound a bit exaggerated.
I then had decided to switch companies. I thought I had canceled my service but since it was in my brother’s name it hadn’t gone through. Well they brought me one final load. It was not the usual driver as they indicated it would be. The one we had for years. The driver looked like an old derelict and his 19 year old trainee. I thought they were strange the way they kept looking at my window. After they left they went down the dead end road and sat there for at least 5 full minutes.
I thought it a bit odd.
Well! I had measured my oil only a couple of weeks earlier. I had 175 gallons.
I have new Lenox efficient furnace. I figure I had to have at least 125 – 135 gallons left when they came. They claimed they put 548 galllons of oil in my 550 gallon tank. That is impossible. I measured after and it was not over either.
Long story short. CARSON OIL STOLE$ 400-​$ 500 FROM US AND ARE THIEVES!
We now use Marc Nelson Oil who does cater to the homeowner.

My commercial tenant’s gas furnace started making an unusual amount of racket when she started it up recently when the weather cooled off. I called Carson Oil, which had done a good job installing a furnace for a family member. The HVAC technician arrived, took a quick look at the unit said it was working just fine, but needed a tune-​up. I paid about $ 70 for that service. He also said the tune-​up couldn’t be done on the spot, even at an extra charge; a separate appointment would have to be made for this additional service. The next time my tenant tried to start the furnace, it wouldn’t turn on. The HVAC tech came back and found that the pilot light was out. This caused me to wonder if he somehow turned it off during his visit, or if it was just a coincidence that it turned itself off for the first time in many years… The tech relit the pilot light on, but no – he couldn’t take the time to perform the tune up then – my tenant would have to wait a few more days and get that done at the previously scheduled tune up appointment. The Carson tech was a complete no-​show for the tune up appointment. He didn’t even bother to call to apologize or reschedule. When my property manager called Carson to see what was up with that, they said there must have been some kind of scheduling mix-​up. I’m sure there are reliable, easy to work with furnace repair companies in the Portland area, but in my opinion, this isn’t one of them.