Braley & Graham Auto Mall – Service & Parts

I don’t know where to start its that bad. My wife has had 3 cars from these guys and in the 7+ years they have never acknowledged here name in service. Its as if she is a new client each time. Even though the same service reps have been there since the beginning.
We needed a car the other day for a number of recalls on our GMC 2014 Yuxon XL and when we made the appt they confirmed we would have a rental. When my wife arrived they of course were like how can we help you person we have never seen before and after she had to say her full name again, they said we don’t see a car for you. That sent her on a extra 2hr adjustment of day schedule, but once she was able to return they told her she would have to rent a car from enterprise rent a car, which gave her a 2 door compact car. From a $ 58k Yukon XL with 3 kids to a compact car. CRAZY!
and for the 5+ things that needed to get fixed they didn’t even fix them all so we have to go back now.
I am a patient person but this is all I can take, don’t purchase a car here, don’t get service here. STAY AWAY!