Bill’s Quality Automotive

Been going here for 2 yrs now and the care I have been getting for my two cars has been great.. I highly recommend going here for service for your cars.

This place is great. I had them look at a car I was thinking of buying and they were honest, inexpensive and had great customer service. My usual mechanic at Tom Dwyer Automotive sent me to Bill’s because I was considering an older model car that Tom’s doesn’t service, and Bill’s Quality Automotive did the job. These guys are flexible, accommodating and I had an all around positive experience. Yeah for honest mechanics!

I love this place — did a great job diagnosing my first problem/didn’t oversell anything and the new/​second problem was no-​charge! they know my older model and have given me great advice/​customer service — I finally have confidence I’m being well taken care of – super honest, great communication.

I really cant say enough about the quality and care that I received from Bill. This was my second time in and was no different from the first time. I was given excellent customer service, a reasonable quote and speedy service. I brought my 95 bronco in on Friday for 3 things; the door would not open from the inside, the back window was not working and steering issues. I knew they would not get to it until Monday so I wasn’t worried. On schedule Bill called to tell me what the issue with the door and window were and got right to them. On Tuesday I got the call about the steering issues and was told it would be done by Wednesday. He wanted to get it back to me on Tuesday but they were waiting on parts. He felt so bad that he arranged to pick me up from work at my convenience. I picked up my rig and I have to say that it has never driven so well. Today I noticed that they also fixed a couple small things and didn’t charge for them. I have recommended this shop to friends so now I am recommending them to the Unilocal community!

I have had VWs all my life, and until a move to Las Vegas always relied on non-​dealer mechanics. I never found one in Vegas, but after moving to Portland I asked around and Bill’s was recommended to me by another VW owner. This was for my 50,000 mile check but I also wanted them to look at my upper strut mounts and bearings (since the dealer told me there was a problem and I needed a $ 550 repair job). Turns out that this was a bogus claim so the repair was not needed. Thanks, Bill.
Also, the cost for the 50,000 standard service was reasonable and, of course, less than the dealer would have charged for that routine service.
I highly recommend Bill’s for VW owners (and those with other cars as well). It is great to once again find a local honest place to get my VW worked on.
OH — one more thing. Unfortunately, I forgot the name of the coffee shop, but if you are going to wait, just walk to the 6500 block of SE Foster and there is a cool coffee shop on the side of the street opposite from the side where Bill’s is (with wifi).

We had plans to leave town one Friday evening and heard some suspicious stuff happening under the hood on our way to work Friday morning. We took the vehicle in to Bill’s Quality Automotive and he had it ready to go by 6 pm that night. Weekend plans saved! We were able to keep our plans and make the 16+ hour trip with confidence. They work hard to keep customers happy and on the road with superior attention to detail and quick turn around times!

Once again Bill’s took great care of my F250 diesel. At 190k, he keeps it running as a solid vehicle for far less than the monthly payment on a new one. Had a Ford replacement part that went bad and they insisted that it be handled under warranty. I depend on my vehicle and have had many years of great service.

Beware of this shop. Repairs always take days, not hours. Craig, the guy in charge, makes stuff up as he goes along and works really hard to screw you over sufficiently. Even simple repairs here end up costing 3 times what seems reasonable.

I was nearly broken down, with my Winnebago sputtering, I rolled in on a wing and a prayer. I am not from Portland and I had been referred by another mechanic that I didn’t know, so I knew I was rolling the dice.
At first it seemed like he wouldnt be able to help us on the day, so we were looking at a hotel, but Bill helped us get a cheap rental car from Enterprise and within three hours, adjusted a couple carb houses and found a voltage drop that had been giving me fits.
We were repaired and out the door by 5PM. She has been running strong since. I would recommend to locals!

Great turnaround time! It was Friday morning, and I had to work at 4. I was in a pinch, and calling around everywhere I could to get my car looked at. Bill’s was the only place that had a slot for me. They took it in, figured out what was wrong with it from my vague description, fixed it, and had me off to work by 3:30. They fixed issues I had had with other repairs, and topped off my oil too. The only gripe I have is that I didn’t authorize the oil, which I was charged for since I hadn’t had my oil changed there.
As far as price goes, I’ve been through a few mechanics in the past couple years, and these guys are either the lowest, or second-​to. Call me a customer.