BedMart Mattress Superstores

Really pleased with our experience with Bedmart. We echo other praise for Bernard, who was an awesome representative. We purchased an iComfort bed from him and had a great experience overall. No pressure, no gimmicks, just good insight and friendly service. Delivery was simple and easy. After about six weeks on the bed, we’ve decided that we’re not memory foam people, so we went to the Bedmart location near our home on NE Broadway and Christopher there was super helpful as well, helping us find an alternative and arranging for the exchange. It was surprisingly easy and effective. We’re looking forward to our new mattress and would recommend Bedmart to anyone in the market for a mattress locally.

Superb service. I was in need of a new mattress and had been scouting places that had sales. I already knew which one I was going to purchase, but wanted to go in and actually feel the level of firmness my body desired for a great night’s rest.
Bernard was the only one in the store and was fantastic. No pressure, no hassle, and gave me all the space I needed to decide between one mattress and one that was more plushy. The sun was still high up and seeped through the windows so it was bright on my eyes while I tried rolling around on the beds like a crazy lady. He was sweet enough to try and cover the sun with a sheet while I focused solely on finding the right mattress.
I knew what I wanted and went with the plushier one for more support when I sleep on my side (better for the shoulders and hips, fyi). He said that there were various covertop colors to choose from and allowed me to select the one I wanted from their stock! It was great!
Bernard was awesome and even gave me a great discount on an accessory that would help my mattress survive longer. A not-​so-​pushy salesman definitely made my experience great! Can’t recommend this place enough!

Fabulous customer service. Bernard took time to ask me pertinent questions about what I was looking for and within a price range. I highly recommend this place if you need a new bed!

We purchased 2 mattresses from their Pearl store back in January. A few months later, and within the warranty period, we decided we weren’t happy with either (one due to a manufacturing issue). We went into this store figuring it would be bigger and have more options than the Pearl store, and we were right. Sarah Kelly made this the smooth, wonderful transaction that it was. She really knows her stuff and took the time to educate us on the different models and their features. We traded one in for the next level up in firmness and we received it 24 hours later. We love it… and Bedmart!

Our sales person Bernard was friendly, knowledgable and helpful. We tried a few different mattresses and he provided relevant and helpful comments about each one. He pointed out a feature of one mattress that he thought may not work well for us. After considering his advice we recognized he was right which helped lead us away from a more expensive mattress to one that was more comfortable. He was more concerned with helping us pick the right mattress than selling a more expensive model. I was impressed by that. He was available to help us yet never hovered or made us feel pressured about a purchase. My wife and I had plenty of time to ‘lay about’ and discuss our thoughts. Then, when we were ready, we let Bernard know we wanted to go ahead and make a purchase.
Thanks Bernard and BedMart.

Going through the stressful process of helping my mother and her boyfriend relocate from Arizona to a retirement community in Portland, I needed to buy a bed and have it delivered pretty much the moment I got to the facility from the airport. Talked with a pleasant gentleman named Bernard Gibbes who spent a ridiculously large amount of time over a period of two days answering all of my questions and coordinating delivery of the bed to coincide with my arrival. On the day, I got to the facility and got a quick tour of the apartment Mom’s moving into, then walked out into the driveway and there was the BedMart truck pulling up exactly on schedule.
Rudy and Sebastien got the bed up the stairs, assembled and ready in less than 20 minutes; while putting it together, Rudy noticed a defect in the footboard and immediately called the warehouse to get a replacement. He apologized for the problem (which I would not have even noticed until he pointed it out), and scheduled delivery and installation of a new footboard.
A lot of things have been challenging in this process; getting the bed set up was not one of them, and I really appreciate it.

We started our search for a new mattress at BedMart after checking them out online. Nathan greeted us when we arrived, asked what we were looking for and what kind of price range we wanted. We told him and he immediately had us try out a few mattresses to get to know what we liked in a bed. He showed us beds that were close to our limit and a few that were well under it.
One mattress stood out as being just… perfect. But we had to look around. We had to do our due diligence. He gave us a card with notes – coil count, etc. so we could easily compare at the other stores we visited.
We were shocked when we went into a competitor’s store and got hit with all sorts of upselling tactics and the salesman completely ignored our budget. He tried to convince us to use a payment plan for a bed we didn’t really like.
After visiting only one other store, we went right back to BedMart and got an awesome deal on a mattress made in the Pacific Northwest using materials that we’re proud to have in our home.
Months later, we wouldn’t think of returning it. My sleep has improved, my partner’s sleep improved. Oh and they took our old mattress for recycling.
I wish ALL businesses worked this way.

After a recent vacation where I got to sleep on an amazing mattress, I came to realize just how horrendous my own bed really was… So I walked into BedMart with a pretty modest budget and a fairly vague idea of what I wanted (something pillow topped and smooshy). Nate helped me, and he was awesome. He made no attempt to sell me something I couldn’t afford, suggested lots of beds for me to try, and really took his time helping me find the right thing. When it came down to a choice between two beds, he actually encouraged me to go for the less expensive one, so that I could trade/​upgrade after my 120 night trial if I wasn’t totally happy. In short, he was the exact opposite of the stereotypical salesman, and I really appreciated it. The owner (I think), Tom, was also really cool and helpful. I wanted to save some money by buying just a mattress, not a set, and he came over to ask about my old bed and make sure that the box spring I had would work. He could so easily have said it was too old, no good, and gotten an extra $ 200 out if me (I’d have never known), but he said it would work fine. The financing was really fast and easy, and the whole process was vastly more enjoyable than what I’d mentally prepared myself for. These were really good, friendly, genuinely knowledgable and helpful guys, and it looked to me like the store’s selection was pretty great, too.

Bought our new iComfort system a couple of months ago and had a great experience. Sales guy was very informative and didn’t push me in to the most expensive model, gave us lots of extras, too! Delivery and set up was on-​time and professional.
We also had a warranty issue with our iComfort foundation and we were helped by Robin from the Warranty Assistance department. I’ve always heard nightmares about how mattress companies and stores fight warranty claims tooth and nail. This is definitely NOT the case with BedMart/America’s Mattress. They came to my home, saw the damage and took care of the problem with no fuss at all. Top notch customer service for sure!

I had to write a review as I had a great experience shopping for a mattress with my salesperson Sara. She was extremely knowledgable and very patient, as I’m a very slow decision maker, and her follow up and service on the sale has been A++++.

I’m so happy with my new bed and Sara Kelly was amazing. She put up with my certifiably crazy mom and helped us find a really great bed, that was cheaper than similar ones I had looked at.

Great salesperson who knew the products and was not pushy at all! Great experience.

I was out on 82^nd shopping for a new mattress and found America’s Mattress conveniently still open in the evening hours. Inside I was helped by a very lovely salesperson who quickly helped me find exactly what I was looking for. Prices were as low as anywhere else I had seen, so I got the mattress set and it was delivered the next day.
It was honestly the best mattress shopping experience I could’ve hoped for.