These people wasted a week of my time. They are gamers watch yourself with them. They have no office here in town the Johns landing is some kind of sketchy office rent as you use it. It’s best to rent form some one else.
Howard R.
Classificação do local: 1 Oakland, CA
Also would rate this company as a zero if it were possible. We trusted them to help our daughter and their friends find a safe and enjoyable leased apartment near their college. Horrific experience. The company totally dropped the ball with terrible communication and follow-through. Left the girls high and dry with no recourse regarding housing. No communication at all when the property they had applied for was leased to another party. No good explanation and no help. Sad that you can’t trust people to follow through and do their jobs…
Stayshuhh G.
Classificação do local: 5 Los Angeles, CA
I had a great experience with Aetna Properties! My boyfriend and I rented a townhouse for a year in Portland. It was beautiful, clean, in a great location and we had no problems with Aetna management. We would have stayed there for years if it weren’t for us moving out of state. As long as you follow their process and fill out the appropriate forms for repairs or service needs, they are extremely reliable and responsive. When we needed our gas fireplace repaired, I mailed in the request form in and Aetna called me within 2 days and scheduled someone to come out and fix it that week. We never even saw a bill. Easy Peasy. Our rep was really easy to work with during lease signing and when we moved out, too. We got our full security deposit back with no questions asked. If you’re good tenants, they’re great landlords!
Krista T.
Classificação do local: 1 Seattle, WA
If I could give them ZERO stars I would. This is an apartment rental agency and they are awful to deal with. They don’t return phone calls or emails. The washer dryer combo leaked the first time I used it so I called them to let them know. Their response was«the dryers aren’t vented properly so you have to take the hose out and drain it in a bucket.» Are you effing kidding me? That’s not even up to code!!! My dad came to fix it since they never responded after that. Nice. They tell you one thing and do another(like keep your money!!). Don’t rent from them ever!