Advantis Credit Union

Very disappointed. Was late on two payments and they repossessed my car. Would not work out anything other than they wanted me to pay off my car. Don’t ever get a loan from this company.
I called and there was no commitment to assist. None zero. I will continue to let all of my friends and family know to NEVER go with your company.

This institution serves my needs perfectly, and is within walking distance. I can’t think of any negative. I do find it odd that ALMOST ALL the reviews are either one star or five. Obviously this bank is not for everyone!

I used to love Advantis and the customer service. I’m a 12 year member. I remember the good old days a few years ago when someone answered the phone almost immediately when you called customer service. Then a couple of years ago, you started being put in a waiting line on the phone and could wait several minutes or more. Well, now when you call, your «questions» go to a call center somewhere in the world and the helper on the line doesn’t work for the credit union they’re just someone reading from a list of answers to your «questions» on their computer screen. It doesn’t work well at all this way. I’m considering taking my business elsewhere.

The bank poses like a local credit union, acts like a big national bank. Try getting them on the phone, and you get a national call center that is essentially useless. Big on fees at every opportunity. I’m taking my money elsewhere… to a credit union that actually acts like one.

I love my Advantis. Everyone is so friendly and there is never a long wait. When I switched to them from Wellsfargo, they were so helpful and easy and were very thorough. I’d recommend them to anyone. I also switched my credit card over to Advantis and was offered a significantly lower interest rate. Love you Advantis!

I am a PGE employee and work in the WTC, you know the one that PGE for all intents and purposes owns (blah blah blah leaseback pedantics) and rents out space to Advantis (and we just paid for your remodel, you’re welcome).
Anyways, I walked in and asked politely if I could get change for a $ 50 and was told they can only «transact» with members. Really? You can’t do what any minimum wage cashier at 7-​Eleven would happily do? Hell, even Bank of America has always obliged me when I needed to make change and couldn’t get to my bank. Thank you Advantis, for confirming I made the right decision to go with Unitus instead of you.

I have never been able to find another bank that competes with Advantis on SO many levels. First, I get 2.5% interest back on my checking balance (Fusion checking) every month, last day of the month like clock-​work. Second, ANY and I mean ANY, ATM I take money out of will not cost me a penny because Advantis will reimburse the cost of the ATM fee that that other ATM charged me. Third, in order to qualify for all these things, you only have to log into online banking ONCE a month, use your debit card 12 times a month — easy and opt to receieve e-​statement. Finally, how many banks can you walk into, hand over $ 500, $ 1000 or even $ 3000, tell them your bank code and say «I don’t need a receipt» and by the time you get to your desk again the deposit was made safe and sound. I always trust my bank, but I trust this bank even more because I trust the people that work there.
And I should clarify the mis-​representations made in the other posts: Advantis is also the ONLY ATM I’ve ever used that will spit out increments of $ 5. Need $ 5, you got it. Need $ 25, you got it. Anna B.‘s post is totally outdates and irrelevant. They also have a coin machine that is «no cost» to the members.
Full disclosure: I’ve banked with Bank of America, Chase and WaMu — and on the record, they all suck and gouged me in some form or another every.freakin.month.

Best financial institution ever. Previously, I was at Wells Fargo, then JPMorgan Chase… This credit union blows them out of the water. You cannot beat the amazing interest rates — can’t beat em. When I thought I had the best deal ever, I received an email notification today that that my interest rate increased from 2 to 3% (not to be confused with .2 to .3), effective 7/​1, for my checking account balance of up to $ 25k. Seriously, a rate increase?! Wells Fargo and Chase never increased interest rates over the decades I belonged to them; they did, however, frequently decrease rates without giving notice. Beyond the unbeatable interest rate, the staff has been very friendly and helpful at all times. The online account website is also even better than Chase’s flashy website. It has a FinanceWorks feature that breaks down all of your expenditures into categories: rent, groceries, dining, utilities, etc, into colorful pie charts to help you keep organized and maintain your budgets. Their home mortgage options are also more extensive than what Chase made available. …And yes, they even have an iPhone app for that. Seriously, I don’t get why not everyone is part of a credit union — especially this one. Advantis is the best.

This rating is for this branch only. I made the move to credit unions when WAMU died and have been happy since.
This location has no reason for being in exisitence. I went in to cash a check. For the first time in my life, I went into a bank and the tellers have NO CASH!!! seriously? Isn’t the reason for being a bank to handle money? I could deposit the check and then go to the atm to get my cash out. REALLY, two step process.
I was so excited to find a branch downtown I could walk to. SOOOOOO disappointed.
I seldom need to go into a branch anymore, but when I do, I would expect basic services, like getting my money!
Advantis, FIX this branch.

I wish I had switched to Advantis sooner. Some of their branches have self-​serve coin machines AT NO COST for members. I’m in love with Advantis.

I challenge you to find another bank in the Northwest that has a checking account that pays 2.5% interest in today’s market, refunds ATM fees, no min, no fees.
I opened an account with Advantis many years ago when their Fusion Checking was paying an industry-​leading 6%.
In order to get this rate, you need to complete 4 requirements:
1) use check card 12 times/​month
2) 1 direct deposit or ACH/​month
3) sign up for electronic statements
4) log in to online banking 1 time/​month

ATTENTION BALLERS: If you like carrying ONLY $ 50 bills, then this ATM is for you!
No joke, it only spits out fifties. Hey, I like the 18^th President of the United States as much as the next person, but that’s just ridiculous. Oh, but there’s more!
I slapped Ulysses S. Grant on the counter and asked the teller if she could make change for me, fearing the foodcarts may not appreciate a bill that large. She sucked in a quick breath of air and said, «Oooh, I don’t think I have change for that». WHAT? YOU’RE A BANK. That is precisely what you are known for. Bank tellers exist to literally make change for people. Amazing.
Maybe I’m just more of a $ 5-​increments gal myself, but if you happen to be a Baller, Blazer, or general local quasi-​celeb and wanna make sure you only have fifties on hand, check this ATM next time you’re downtown.