Advanced Heating & Air Conditioning Inc.

After having some issues getting the tech to come out I did eventually get him out to get the work done. Then at a later time I once again had to call to make an appointment. Having a tech out several times within 2 years leads me to believe there are issues with the level of the work I’m having done. The last time I had to leave a message, but they didn’t bother to call me back until late the next business day. I just expected a call sometime in the morning, but clearly I wasn’t a priority — lunch was. So next time I will look for a different service provider. Customer service isn’t there. I can’t say for certain with the work as it has been different issues, but at the same time, it’s all on the same system, so hindsight makes me think he probably should have caught all issues at once (same tech every time). I can’t recommend them.

I would never use these guys again. They were awful. We had them do a $ 3000 job for us. They totally messed it up multiple times. They failed multiple inspections as well. Thank goodness we had a good contractor that noticed it. They are disorganized and take unsafe short cuts.