3G’s Tire & Auto Service

Had these folks inspect my car and made an appt. For them to do some repair work. Some things were missed in the inspection that added some significant costs to the repair estimate. This was followed by a breakdown in communication that resulted in my picking up the car to take it somewhere else. Very dissapointing as I had always been a big 3g’s fan. Was all set to post a 2 star review. However I got a call from the owner of the business who apologized for the mixup, accepted responsibility and did not try to make excuses. Impressed me enough that I gave them another chance. Great job on the car, but more importantly an owner who does business the way it should be done.

Today was my first visit, and I’m sold on 3 G’s. They worked hard to make sure that I paid as little as possible to replace my rear view mirror. They hustled to find a used part (which we really appreciated; our car has 130,000 miles on it and really doesn’t need a brand new rear view mirror) and when they couldn’t, they bolted the old one in place so I could use my car safely for 2 days while we waited for the new part to arrive. Their fix works so well I don’t need to buy a new mirror right now and they didn’t charge a penny. They have won our family’s business by being honest and working to make sure we did not pay more than we needed to.

Best automotive shop I’ve ever been affiliated with. Known the whole family since Washington and Cumberland they keep my company East Coast Builders on the road for sure tell Crissy I sent you and she’ll take great care of you.

Visiting Portland for a couple of days. On my way out of town and had a flat tire. Brought it to 3GS and they fixed the stem on the tire for free! Great guys!

I have been bring vehicles to 3G’s for about 7 years now and have always been promptly taken care of! They will look for the best price for parts and have never felt taken advantage of either! I have left paying less than the first quote given due to looking for the best price! Bob and Josh Brynes always make me feel welcomed into the shop and they care that I’m driving my family safe! Thank you for your good hard work!

Do not bring your car here they replace parts that do not need to be replaced if you do not want to get ripped STAY AWAY the staff is not even helpful Worse auto repair shop in Portland

Very disappointed with my experience using this garage and mechanics. They advertise that they are full service but they couldn’t seem to get my brake job done properly. They did my rear brakes in Nov 2014, my front brakes this past June, and told me in September of 2015 my rear brakes needed to be done again! Both visits in June and Sept required me to return the same or next day because I could still hear metallic like sounds when braking. I took the car back a second time in Nov because of continued noises and with both these return visits, I was told that they had ‘lubed the rear pads’ as they sent me on my way. However Just last week I had to have the rear brakes and calipers re-​done by a more trust worthy and knowledgable shop because the brakes had totally seized up. This new mechanic told me it didn’t look like there was any grease on the rear pads — he said if there had been, they never would have seized up (in 2 ½ months…). Each of these brake jobs are at least $ 600…
I want to think that the mechanics at 3 G’s just aren’t competent but the fact that I was told at least twice that the pads had been ‘lubed’ and they weren’t makes me conclude that they are also dishonest and purposely took advantage of me. I would steer clear of them and I wouldn’t even go to them for tires. The last time I was in their shop, aside for the pleasant young man who gave me a ride to and from work, they had the attitude that I was a nuisance.

These guys are clueless. I went in for a simple snow tire swap and they didn’t re-​attach my hubcap properly. Within two minutes of driving out of their parking lot it completely flew off. It was a simple job seeing as both my winter and snow tires are on their own set of rims. All they had to do was pop the winter tires off and pop on the summer ones.
The worst part was that they were completely unapologetic and didn’t offer to help find the hubcap or buy me a new one. Luckily I was able to retrace my steps and find it laying in the mud on the side of the road.
They then had me wait another 40 MINUTES before pulling my car back into the shop to fix their mistake. Bad service and bad attitudes from the employees. Safe yourself the headache and go someplace else.

As merely a car enthusiast and not an expert (and by no means a mechanic), it is hard to understate the value of an honest, effective shop.
The people at 3 G’s are consistently quick, affordable, and honest. There have been times I’ve brought my car in and, having been unable to replicate the issue, they’ve returned the car to me with no charge with the promise that, when it happens again, they’d check it out the second I drop it off. And I believe them.
Today, my car made a weird noise on my way to work. I brought it in, they test drove it, diagnosed it, and gave me an estimate. I was in the office by 9:30. Absolutely world-​class customer service.
As long as I live in Portland, I’m never going anywhere else.