This pharmacy isn’t even worth 1 star. They are liars and thieves and know nothing about good customer service. Over the last year l have been shorted 7 pills that l know of. A few of my prescriptions are 2 pills a day and at the end of the month if you are short a pill you know something is not right. About 4 months ago l started counting all my meds when l got home. 2 months ago l was shorted again on one med and at that point l was running out of those pills 2 days before the others. That means l was shorted 4 times in the last year. Another med is off by one pill and l was shorted again this month on a third med. I confronted CVS and spoke with Cindy, who was very rude. I spoke with the store manager, Donna, and asked for the pharmacy manager, she said she was over that person and would help me. After explaining the problem she insinuated l was a liar, because they triple counted their pills. Yea right! I immediately transferred to another pharmacy. And then decided to call corporate and that person was nice. She told me their policy was to double count. And that this store needed to relearn customer service and quality control was lacking. Something along those lines. I do not recommend this store. lf you do use them, count your meds in front of them, because they said there is nothing they can do once you leave the store.
C R.
Classificação do local: 1 Houston, TX
This pharmacy never ceases to disappoint. 6 people working in the back and only one taking care of the 7 customers in line at 730pm. It’s worth noting that I’ve always been treated very kindly personally but the last three times I’ve been here I watched as someone has either been talked down to been browbeaten. Last time I was here the pharmacist almost made some little old lady cry because she didn’t understand what compounding was not had anyone told her that this Rx doesn’t compound so after feeling like an idiot she also wouldn’t be getting her medicine. Today the guy in front of me waiting in line for 15 minutes and they still didn’t have his stuff ready that was supposed to be done hours before. I am, unfortunately, a victim of convenience or this would be the last Rx I would go to.