Visionmax Optometry

Been to a lot of optometrists in the sf valley no one can compare to Dr Han she is the best … She takes her time and always has u seeing crystal clear. I will nvr go to another doctor, I will continue to recommend her to everyone I know thanks again Dr Han u are truly the best.

This business is exemplary in customer service. I haven’t been in in years and needed an adjustment on a pair of new sunglasses. I purchased them on-​line. I offered to pay for the adjustment but Leo wouldn’t hear of it. He cheerfully adjusted my glasses and they are perfect. I used to go there prior to Lasik surgery for prescription glasses. They were excellent then and are excellent now. You won’t be disappointed the whole staff is courteous and helpful.

I had an eye exam here on Monday. It was my second time going there. Dr. Han is great. She’s so nice and takes her time and is very easy to talk to. I would recommend this place, especially if you live near by.

Popped in to see if they could fix my glasses since I slept on them. It was packed, but they helped me quickly and did an adjustment and tightened and straightened them for free. Did not expect that, and don’t expect that every time going forward, but it was really awesome. Great service.

Leo is a character. They do a good job. This is where I get my eye exam and contacts.

Leo is back!!! We are Soooo happy! Visionmax is back to its amazing, customer-​focused self! Just had a wonderful check-​up and received top-​notch service and support for my son. Insurance benefits were easily coordinated. Loooovvvvvvveeeeee this place!

came here last week to get my prescription from my last eye test that was in 2012. they still had my information even though it was 4 years ago. The staff was amazing, they offered me an eye test right on the spot. Test was easy and quick. You can tell they really care about their customers and its not only about making money. Bringing in my own frames so they could put in my new lenses. I’ve never been more excited about getting new glasses lol

This place was recommended by a few of my coworkers! Might I say, I was pleased with the service we received! I called a few days before getting an appointment for my son, husband and myself! Came in 30 minutes before our scheduled appointment and was greeted by friendly people! Right of bat we were taken care of and our appointment lasted 1 hr and a half for 3 people.
Overall our experience was great! Got prescription glasses for my husband and I per MD orders. I chose a Dior and the husband got Tom Ford and thanks to Leo he helped us find the right frames! They have many choices of glasses from Cartier, Prada, Tom Ford, Gucci, RayBan, Tiffany & Co., etc!
Will definitely recommend this place to my fellow coworkers and family and friends!

Leo has a knack for knowing exactly which type of frame will look good on you within the first 3 pairs he recommends, but he will stick with you through as many pairs as you’d like to try. He’s the reason we’ve gone to him for over 20 years!
Visionmax has a fantastic selection of both glass frames and sunglasses. Anything you could want, they’re bound to have. They also have an in-​house technician so glasses are ready super fast!
The store is located right at the corner of the complex, closer to Tampa.

I cannot be more grateful to the service this placed offered.
First off Leo was able to set up a same day appointment for my boyfriend. He was so kind. There price for an exam is very reasonable. When we arrived Sandra was so nice. You think you’re going to have a ton of paperwork, nope only one page. The doctor my boyfriend saw was a fill in for Dr. Han, but she was so thorough with and explained everything and was very patient.
Leo was so helpful at helping my boyfriend finding a great pair of glasses as well as sunglasses. He gave us an awesome deal. My boyfriend brought 2 other prescriptions in to have them changed and Leo was so wonderful at giving us a great rate. He is super funny and goes above and beyond for you.
This made me feel confident to make another appointment for myself and the best part is they take MEDICAL. I ended up seeing doctor Han, she is so sweet, very kind, and carrying. She answered my question and made sure that my concerns were taken care of. She even fitted me for a better contact. Leo was awesome when it came to just changing my lenses.
The glasses for both of ours are always done so quickly and they make sure they fit you and you do not have any problems.
We do need to have the Ray-​band sunglasses looked at though the lense seems to be coming off or glue is coming out. I know Leo will take amazing care of us.
I really want the staff, doctor, and Leo to know we cannot thank them enough and we really appreciate everything they have done.

Honestly I have nothing bad to say about this place. I called and they were able to get me an appointment right away, I arrived on time and was taken in within minutes. I’m a new patient so I was dreading having to fill out all that paperwork but I was so relieved when I only had to answer a few question on a single piece of paper. Dr. Han was so nice and you can tell she knows what she’s doing. I was in and out within 30 minutes! Oh and I was sooooo happy their place is clean and organized! I’m a bit picky with my doctors and Dr. Han definitely left a good impression with me. Can’t wait to go back to pick out my glasses!

As implied by the name, this optometrist really maximizes your vision! After going to the same eye doctor for over a decade, I decided to give a new place a try, so I read some reviews, and made a Saturday appointment.
I was really impressed by the attentiveness in the office and the professionalism of the doctor.
Although they do not pressure you too buy any prescriptions through them, their prices are so competitive, I decided to get a pair of knock-​around glasses, and they matched me up for my best fit. They also have a huge glasses selection, as shown in their pictures.
I would recommend VisionMax to anyone looking for a new optometrist in the valley.
The only gripe I could possibly think of is parking, but it’s always bad in the PR Center for all businesses, so I can’t hold that against them.

I love Visionmax! Dr. Han and her staff are so friendly, professional, and caring. I never feel rushed, and Dr. Han always gives her full attention and explains all my questions thoroughly.
I’ve been coming to Visionmax for so many years now and my son recently had his eye exam there too.
I recently had an urgent eye exam that was needed, and Dr. Han’s staff was able to accommodate even though she was fully booked for the day. I am grateful for that.
I am impressed by their high quality frames and lenses.
Fantastic optometrist! Take your vision to the max!

I had a great experience at Vision Max. Took my family as we all needed new frames and lenses. The staff is very welcoming and courteous. Patrick in particular took great care of us, made the experience easy. He is very knowledgable with the array of frame selection to personally suit your needs.
Dr. Han very professional.
Thanks to the crew at Vision Max for a pleasant experience they provided to my kids and wife.

Love this place been coming here since 2011, they know how to take care of you. New staff does a great job. I barely meet Patrick on this years visit and I feel like I have known him for years. He knows what looks good and he let’s you know if he thinks if it doesn’t fit your face or style.
Dr Han is awesome she know her clients. She knows me by name and my kids. I have brought by my whole work family to see Dr Han. Thank you for your professionalism and doing what’s right for the customer.

I was just starting to develop a relationship with Insoo and he just stared learning my tastes when it comes to the frames I like and he’s no longer there either. I’m not that confident with the rest of the staff that’s there. They’re just not up to snuff and the level of customer service isn’t there. I’m going to deal with Dr. Han directly because the rest of the staff don’t know how to deal with customers.
Dr. Han is great and I’m not going to penalize her for the inadequacy of the new staff. I’m hoping they find their footing.
Update:
Leo is back!

Some of these Unilocal reviews do not accurately portray the experience you will have at visionmax.
I for one had a great experience from the moment I came in the door. Lenny helped me fix a broken pair of glasses that I hadn’t bought from this store and helped me pick out a new pair. ¹⁰⁄₁₀ would shop again.
P. s. just because a small company has a hard time matching prices with a large business, does not mean they are not loyal to their customers. Stop power tripping Unilocalers.

I guess i should have read the reviews before chosing this place.
I just moved to the valley, but I used to be a customer of the Vision Max in Ventura. it was always a pleasure going to get my annual check up and I was hoping to continue with Vision Max here in the SFV, but it only took 2 minutes to realize I was not in ventura anymore.
Not a greet from anyone, in fact, they did not even acknowledge my existence, i understand that they had customers, but a «hello, we’ll be rigth with you» would have sufficed. i sat down awkwardly and waited. they didn’t even ask me for my name. a few minutes later Someone asks me if I needed help, I said i had an appointment and he said: «Oh, you’re late. we’ve been ewaiting for you, quick, sit… sit.»
Um, maybe if you’d ask me my name 10 minutes ago and i arrived, you would have helped.
after I did my exam, and it was time to chosse my glasses i asked to see some glasses behind the counter and the guy says to me: «Those are $ 345 glasses, you insurance only covers $ 135»
EXCUSE ME? who does he think he is to tell me I cannot see GLASSES i can AFFORD! (even if i couldnt, how dare he tell me that?) what kind of customer service is this? maybe staying quiet works better for them, because as soon as they open their mouth… garbage comes out.
on a positive note, the doctor seems like a lovely lady. too bad her workers are running away all her customers.

Dear Vision Max,
Im sorry that it has to end this way, We (my family and myself) have been customers for over 10 years, and i am officially DONE with Vision Max.
When a company specifically says: «I suggest you buy your contacts elsewhere…» ITS TIME TO MOVE ON.
I understand there’s been change… perhaps all of the sudden, and I gave you the benefit of the doubt, unfortunately the new people working the counter are extremely rude and have absolutely no idea what GOOD CUSTOMER SERVICE is.
I called today for contacts and the guy said it would be $ 65, (for 90), I explained to him that I found them online for $ 63 and if there was anyway he could offer some what of a discount, since I have been a member for so long and I was going to be in the neighborhood soon.
he said: «I can’t beat $ 63, I suggest you buy your contacts at WALGREENS»
I said: «Well, i wasnt trying to get you to beat the price, i simply wanted to know if I was going to stay with Vision Max or not… I guess MY LOYALTY means nothing to your company. please have my prescription ready tomorrow.»
It’s not the $ 2 dollar difference that bothered me. it was the tone in his voice. The lack of professionalism, and the fact that he literally told me TO TAKE MY BUSINESS ELSEWHERE. lol are you kidding me?
OK, me, my mother, father, sister, brother, aunt, uncle, god mother, and god father WILL be taking our business elsewhere.

Great place to get glasses. The customer service is amazing. Insoo is a master at finding the perfect frame and even better at getting them to fit perfectly.
Everyone there is incredibly friendly and helpful.