The Knitting Place

I have traveled all around the country and love to visit knitting stores wherever I go. The Knitting Place is wonderful!!! If I could give 6 stars I would! The selection of yarns is amazing. The amount of projects to choose from is vast and seeing all the ideas hung up is inspiring. Dina, Pam and Joan are wonderful. They always have time to answer all of my reoccurring questions. Most important for me… the finished projects always look so very professional due to their finishing. Everything is steamed, blocked and ready to wear.

So Very Disappointed! No idea at all as to what customer service is, I have gone there a few times with girlfriends. It’s embarrassing how they always made me feel as if I have offended them, there doing me a favor, while I’m choosing yarn and than they taking my money. It’s a sin, they have no common sense.
Forget going to the «Knitting Place» all together, if your a beginner you will be screwed. You will be on your own.
Your better off going to Youtube for lessons

This is a response to Judy K’s review. I am also Asian and I have brought my Asian friends here. They are not racist at all. What I believe you experienced is a busy store. They are trying to accomodate customers who know exactly what they want and simply are there to purchase yarn or patterns and leave. Simultaneously they are trying to help people but there is a limit to what can be done to help someone. If you need real lessons then you need to sign up for that which will give you dedicated time and attention. This store has so many loyal customers and the line you experience can attest to that. If this store was as aweful as you state, how would they ever stay in business? There are many different levels of knitters and this place is so proficient — good luck to you trying to find another place like this. The only part of your complaint I agree with is how busy they are. This only solidifies how special this store is. When you get your turn, they treat you as if you are the only person in the room! Be patient and enjoy the knitting and while you are waiting your turn, look around at all the beautiful projects you can do next. Not only is the management nice, the customers are equally nice and conversing with the person sitting next to you will find new friends and maybe they can help you with your knitting. It is not a place you can expect to blow in and out of. The environment is like a friendly family who care about your projects and your life, if you give it a chance. Appreciation for their help will also go a long way. Good luck to you and have a happy holiday.

2014 November 15 — purchased one of the sample scarf. The owner Dina could not be more helpful and nice and accommodating. And yes, I am Asian, and there is nothing racist about this place at all. 2014 Oct 21 — Love this store full of amazingly gorgeous yarns; love the store owner, Dina, who is super knowledgable about knitting and all the inventories and materials she has; and love the people who are knitting there. My first time there with Connie mommy and Ellen and had such a blast ~ What a gem in the neighborhood.

If I could give this place 0 stars, I would. This place is incredibly racist. Like early 1900s racist. C’mon, ladies, it’s 2014. Have you never met an Asian person before with an accent? They have a promotion where they claim free help as long as you buy their yarn and their patterns, fine. Loads of yarn was bought along with a book of their patterns. Yes, at first free help was received, but slowly, day by day… There were dirty looks, rude and snarky comments about ethnicity– not directed to me, but I was sitting RIGHT there, and suddenly I had to pay for lessons? What happened to «free help»? I’ve been there numerous times and even though I maybe the first waiting in line for help, I was always the last one helped. I thought I had found the perfect yarn store, but this place is the furthest thing from that. I can’t believe people like this still exist in the world. Please find a different yarn store. Really.
OH– and if that doesn’t get you, they’re really pushy when it comes to buying stuff in the store. Worst kinds of sales people.