Public Storage

Chastity did a great job of helping me… much appreciated!!!

Ryan was the manager on site who helped me with my storage unit and it was a pleasure working with him. He was very thorough in explaining how the facility works and answering any questions that I had. He took his time to show us around the facility, show us our storage unit, and showed us the different packing supplies that they offer. At first look the facility looked very clean.
The only thing that I don’t agree with is that Public Storage makes it mandatory for their customers to purchase insurance at an additional fee. I feel that the insurance should be included in the monthly rental fee already or make it optional for us to purchase or not.

Great place for Storage. Chastity and Ryan were very helpful today. They helped with with any questions that I had. Chastity gave me a tour of the facility, Ryan helped to get my unity open by moving some heavy boxes around that were leaning on the door. They both offered their help without being asked.

Ryan and Catherine were fantastic! Five star service! When moving, things can be very stressful. It was very helpful to come across such friendly and competent employees. Thanks Public Storage!

Great service. Catherine is a pleasure to work with. The facility is clean and efficient

Impossible to contact a live person at the property or at the corporate level. The employees at the property have zero «0» authority. Fees are outrageously high. Cannot wait to move stuff out of here. $$$$$$$.
Place is clean and easily accessible.

Thanks to Fendi, the process of moving was made easier and more pleasant. Very helpful, knowledgeable and courteous!

I’m moving out of Manhattan and before I move into my next permanent place, I need to put my stuff in storage as I weigh my options.
I looked at Manhattan Mini Storage’s East 62^nd St. location. It was well-​run, but the storage unit was very vertical in structure, so some of my furniture and all of my boxes would have to be stacked up. And since certain things are much more expensive in Manhattan (storage being one of them), I was looking at about $ 350 per month.
I decided to check out options outside of Manhattan and LIC, and wanted to go for a well-​known chain, so I chose Public Storage. I’m familiar with the Port Washington area, so I zoned in on this location. The website showed that they were running a great holiday special, so I reserved the same size unit for much less $.
When I visited the property, I liked how it was spacious, with plenty of parking. My unit is much more horizontal now, so I don’t have to stack furniture and boxes like I would have had to in Manhattan. Ryan was there to explain gate access, unit access, insurance, etc. He was very helpful, professional, and thorough.

Space confirmation online was easy and a little more cost effective than the other options in our area. Ryan was a big help showing me the unit, explaining how everything works, and making sure to point out how to best optimize the space. I would have liked a drive up option but you can’t have everything in life!

Great experience. Ryan was knowledgeable and very efficient. Answered all my questions clearly. Processed my paperwork in a timely manner while explaining everything succinctly. Very professional. Facility is always clean and feels safe. Thanks Ryan!

Very clean and secure storage facility. Helpful staff. This has been a very positive experience for me.

I was confronted to use storage for the first time due to delay in closing. We needed a place to store our belongings and was recommeded to use this facility by my real estate attorney who had used this facility himself. At first, I was impressed initially with a courteous staff who thoroughly explained and showed me the facility. Ryan who was on duty that day called me to confirm and greeted me with a nice smile. He was extremely helpful and made this temporary move a pleasant experience. Facility appeared to have good security and storage space appeared clean. I’m confident that I made a wise decision and would recommend without hesitation to all.

I was very impressed with this facility and the employees who helped me. I was greeted with a big hello and a big smile by Ed, and Joey, the Manager. Ed helped me choose various sized boxes. He was very helpful, asking what I was packing or storing so that he could recommend the right size boxes for the job. He was all too happy to tell me about the current promotion of up to 30% off on boxes, too! He took care of payment in a quick second, and carried my boxes to the car – what service! This was a very positive experience, and I would go back to this facility in a heartbeat!

The help at this location is great. Ed and the female assistant are super helpful and available. Kenny us always excellent too. They have always been pleasant and better than expected when I needed them. Highly recommend this location.

just open an account first time ever… decided to take a good look instead do it online. i was welcomed by manager Adis. he showed property, patiently and kindly explained policy, term and conditions, attentively helped me with unit. spent all time I needed to feel comfortable with storage space. very professional and extremely nice. thank you Adis!
Place is clean, safe, with AC and humidity control… area is very accessible from highway and other Long Island areas.
highly recommend to anyone who wants to keep your storage safe and clean

What a SCAM.
Website had online offer $ 1 a month with 30 day reservation which I made Oct.2 for Oct. 27. Somehow the reservation changed on the website to Oct. 2. The reservation was $ 1 first month, then $ 225 for 1^st floor climate controlled 10×10.
When I called to be able to look at the available units, I learned the reservation didn’t hold the promotion so the new promotion was $ 164 (yes almost a $ 50 a month cost reduction) and 50% off the first month. I found a suitable 10×15 for $ 178, for a 7 day «reservation», but was told by Orlando that if someone came in during the week, it was first come-​first serve and they wouldn’t hold the unit for a week.
I get my «reminder» and the price of the unit is now $ 188. The «reservation» means nothing. You get what you get when you show up for whatever price they decide to charge you that day.
I found Jaime and Orlando condescending and not willing to honor anything, so Extra-​Space in Port Washington with a month free is getting my business. The people there were nice, they held the price, the promotion and the unit for a week with no «bait and switch.»

Never used storage before. Just chose this place by chance from the phone book. The place is like brand new. No smell. Clean. Easy to work with. Jaime, the manger, is incredible, awesome, sharp. So accommodating, cooperative, and interested in helping things roll smoothly for me. She’s a gem, so grateful she was there. The only bright spot in my emergency move-​out. Oh, and she was happy to tell me about the great promotion they have: 1^st month is only $ 1 !!!