Competition Glass Inc

Had windshield replaced on European car. Gorillas did crap job. Found bits of glass in air conditioning vents. Did not affix windshield stickers properly and they fell off. Did not use enough sealant on lower part of windshield so now I have a draft and whistle above 34 MPH. Do yourself a favor.

I have a Jeep Wrangler. My insurance company recommended these guys. I thought it would work because they came to my house to change the windshield. I mean, how complicated can it be? Well, apparently pretty complicated. The windscreen whistled as the car accelerated. I called them back. The next guy told me that the previous guy had done a terrible job and no wonder it whistled. Well, the new one whistled too! Now they say I have to bring it in, which is extremely inconvenient because they are miles away. Their attitude is questionable (no apology when I called to sort this all out, just «well bring it in») and their work is shoddy at best. Use someone else!

I’m going to make this as simple as I can…
If you want your glass changed for pretty cheap and done at the very least what I call decently. then go to competition glass.
However — make sure you know that the windshield will not be ready for at least 6+ hours, and no one will tell you that it’s not worth it to wait at the shop, just having the owner tell you that your car is next inline, while you acually see his workers either working on 1 car or not working at all and was very apparent that they were just «dilly dallying» around. After sitting in the shop patiently waiting for 2.5 hours constantly looking out the window to see if my car was taken in yet after I was told I was next in a few… that just ain’t right.
Thankfully the owner had to leave and his wife took over. After about another hour passing by she noticed me and asked why I was waiting, and then enlightened me that I wouldn’t be done for another few hours.
For the same price, maybe a bit less you can go to the glass shops in Flushing and have your car windshield replaced in 1 hour, and have it sit for one more hour so the glue stuff they use can set.
The thing you should take away from this review most — is very, very, VERY poor customer management skills. 8 people scheduled at exactly 8:30AM for a windshield replacement. that’s nuts.
This place is pretty decently reviewed on Angie’s List. and they do have an enormous amount of business, however I left disappointed. Wasted majority of the day for a very stupid reason.
**The window was set what I’d call decently. There aren’t any creaking noises which is always a plus, however just make sure you know they do not use OEM glass, and that is how they offer cheap prices. There was some of that black goopy glue on the inside of window. A pain in the butt to get off, and I feel the workers were in a rush after the boss’s wife got on their backs.

I wish I could give negative stars cause this place sucked that much. I had my car broken into and found this place on the internet. They were the only place that had the type of glass for my car, so without looking at any reviews and wanting my car fixed asap, I decided to use this place. What a disaster.
I initially suggested I bring the car to their shop not realizing that their «thing» is to go to your house to fix the glass. I assured them I had no problem bringing it to the shop since I had an appointment that I could not break. The monotone, slow-​talking guy on the phone insisted he come to my house. So I arranged for my girlfriend’s brother to be at the house (they were suppose to be there between 12 – 3 but during a subsequent phone said they would be there between 12 and 4). Naturally, they came at 4 and according to my girlfriend’ brother, stayed for over an hour and half.
By the time i get back to the house the window techs were gone. My chick’s brother tells me that he heard one of the techs say the window was in but not working right. There was no document left by the techs indicating that there was anything wrong with the window or that the damage was more extensive then originally believed. So I told my chick’s brother he was crazy and went out to test the car. Of course he was right and the window did not roll up and down properly. I was beside myself with rage.
I called these guys up and told him the problem. He first tells me that he doesn’t necessarily believe me cause his guys never told him anything. No shit Sherlock. Why would the guys you pay tell you they couldn’t fix something. I assured him it was broke and he then rebuked me and stated that it is «22 degrees outside and that he didn’t have all his tools at my house» and that I needed to make sure I had reasonable expectations. I reminded him that I initially insisted I bring the car to his shop, where his precious tools were, but he didn’t care. I was forced to make arrangements for the following weekend for him to look at the window. Seven days later I did what I originally wanted to do — brought my car to the shop. The place is a shit hole decorated with photos of actors. Why? No clue. But then again nothing made sense at this place. Maybe the owner wants to be an actor and maybe he should cause he can’t fix glass.
I was in the shop for almost three hours. Without a detailed explanation as to what they did — I think they took the door apart and washed/​lubed everything — I was told they were done. I went outside and the tech said I was ready to go. I asked him if I could test it and he hesitantly agreed. The window, amazingly, still did not work. Three hours and they did nothing to fix the window. At best this would be negligence at worst this was purposeful and constitutes fraud. This was the the second time they would have misrepresented that the window was fine when it really was not. I went back inside and the owner told me it may be the regulator inside the door and that I could buy one from «a guy he knows» in Glen Cove. I declined and requested they call the insurance company to add the regulator to the claim.
The insurance company initially declined the request and I had to leave the shop with a busted window. Days later I was ultimately able to convince the insurance company to cover the regulator because they couldn’t determine if it was broken during the robbery or by the guys at Competition Glass — take a guess as to what I think. The insurance adjuster also told me that these guys never should have touched anything in the door but the glass. Now I have to go to another glass place to get the regulator fixed and pay for it out of pocket and then seek reimbursement from the insurance company. Awesome.
If you have any sense at all — NEVER GO HERE FOR ANYTHING. This was one of the worst shops I have ever been to. They don’t know how to fix windows properly and they don’t mind cutting corners. FIND SOMEWHERE ELSE TO GO!!!

24 filtered reviews, 2 acceptable reviews. Hmmmm obviously there’s some major bs’ing going on here by the business owners.
Regardless, I had my windshield replaced here through my insurance company. Debbie was really helpful in having everything processed appropriately before my appointment. While scheduling my appointment, I asked how long the process usually takes. I was told 1 – 1.5 hrs. Fast forward to the day of the appointment, and 2 hrs and 45 mins later, my windshield was finally ready. I asked about the status of the car at the 1.5hr mark, at which point the man at the desk/​counter told me 45 mins bc it’s 1 hour to install, 1 hr to dry. I was pretty irritated about the misquoted wait time I had received earlier, but woe is life sometimes. He then (after a little coaxing) went out to get an exact time, 30 mins he said. Fast forward another 50 minutes… sitting…waiting…while the man answered phone calls … during which time my car sat ready to go. yet i waited some more.
Just be prepared to wait excessively and unnecessarily. They’re in absolutely no rush to release you from their custody.
The few real reviews (many of which are filtered along w/​the fake ones) for this business are pretty awful. I wish I had checked them prior to making the appointment and having my windshield replaced. Hopefully the windshield turns out ok. I’ll be sure to post a followup otherwise.

These people are CRAZY. I went there to get an estimate for a crack in my windshield. One of the owners, Augie, was there so I told him after I spoke to my insurance company I’d call back to schedule an appointment. I phoned back and got Anthony. I booked an appointment for that Sat. which I then had to cancel because something personal came up and I couldn’t go that day.
The guy who booked my appointment, Anthony, then proceeded to call me, write me, send me post cards and now is crank calling me! WHAT A COMPLETE WHACKJOB!
Stay far, far away from this place.

Competition Glass was recommended to me to get my window tints done, so I came down here in good hopes. The owner quoted my hatchback car for around $ 160 cash (with lifetime warranty), which was a great price as compared to other window tinters I have looked at. Though cash is a little cheaper since it is off the books, I like to keep records so I charged the service which was a little more expensive at $ 195.52 (2 full windows, 2 small port windows, and rear hatchback window). I chose my % transparency and left my car at the shop for a couple days. I came back and my car was done but with a few bubbles and scratches in the windows. The technician took out the scratches in the tint, squeegeed some of the bubbles out and informed me to wait a few days for the rest of the bubbles to clear out. I waited about a week, and some bubbles were still in my window so I scheduled an appointment to take it back to the shop to have it looked at. The owner, who was a bit rude and insensitive, commented how I came during the pollen season (May-​June) which is why there were bubbles in the windows because he was not working in a dust-​free environment, and also that no one can do a perfect job on window tints regardless if you are in an open or closed environment. I thought to myself that this was his profession and this is what he specializes in. I argued with him for a couple minutes, asking if he could try to get the bubbles out. He attempted to flatten them out with his fingernail and said there was nothing he could do. He ignored me and walked away. I tried talking to the technician and he also said it is what it is and that they were not going to re-​tint the window for some bubbles in the window. I was a bit upset at this point, realizing that they were not going to try to fix the bubbles so I left. Since then, some of the bubbles have gone away, while others still remain, but since the bubbles were so small (each a size of a grain of sand) and were not in significant spots (bottom of driver’s window and rear window) where I would be looking out of, I have learned to live with it.
In all, the cost of the window tints was cheap but service was a bit disappointing as well as the owner who carried a bit of an attitude. I would have easily gone to another shop and paid a little bit more to get better customer-​service and more considerate technicians. I would avoid this shop and try checking out other places.