Sassy Nails

Bad experience. Manager was arguing with me before I could fully explain what I was not happy about. She then went around shop complaining to other customers about me and ranting to other employees in her native language. I like to speak up when I feel the service isn’t right and I don’t do it very often. Would not recommend this nail salon.

They always do a fantastic job! The ladies are always friendly and helpful. There are massage chairs and, when they do a pedicure, it includes a soak, scrub, trim and paint of the nails, lotion and paraffin wax.

A mani should never be done at the same time as a pedi– I sat turned awkwardly to one side– very uncomfortable :(The lady who did my fingernails was rough and my cuticles were red and swollen for a few days. The pedi was decent but I’ve had better. For the amount of money I spent I wasn’t expecting to be out of there in 30 mins! If they want to improve the experience they need to slow down– do one service at a time– and maybe a little more conversation with their customers and less chatting with their coworkers!

My friend and I got pedicures and full sets of acrylic nails at Sassy Nails today. My pedicure was wonderful, but my friend’s wasn’t as good. Two of her nails were not painted on the corners. The polish on my acrylics is fantastic, but most of the nails themselves are crooked and uneven. My friend’s acrylics are the same way. She also asked for light pink crystals on her nails but got bright pink. I won’t be going back here for acrylics, and I probably won’t go back for a pedicure either. There are far better places around. I don’t recommend going here for anything other than an eyebrow wax (I got one, and that was actually great).

I used to go here for a couple of years and had one girl we liked but she left. Why I left is because when you were receiving your pedicure they would also work on other customers at the same time which made the appointment last a longer and felt that I wasn’t getting individualized attention. Also when receiving a manicure they would do it while in the pedi chair and you have to reach your hand over to one side which is awkward. I like to be pampered and always felt rushed. They did an okay job but it depended on who you got. Maybe 3 stars is too many? Going to Luxury nails @ piperberry and so far like it much better. I won’t be back

I love this nail place! Although I am happy that I move out of the freezing cold weather to Sab Diego. I wish I could move Tracy and her shop to San Diego with me! Tracy and her employees are always so pleasant and they are very professional. unlike all other shops. Tracy and her employees are very kind and when they are working on your nails they focus on you and ask about your life and truly try to get to know you vs. the other shops where they talk to each other and laugh in their language where it makes you feel very uncomfortable! I am Asian myself and it makes me extremely uncomfortable when that has happen before and I am unable to understand! Also the shop is very well maintained and luxury looking! My favorite thing about this place is the quality of their work! Although I do prefer Tracy to do my nails because she’s is quick and her work is always amazing! I trust all her other employees and they have been allowed to complete my nails when Tracy is booked and she’s booked in advanced so make sure to make appointments! Everytime I come back to WA to visit my family and friends I always stop by to Sassy nails to get my nails «did»

I can’t stand this place. My nails always end up looking disgusting and the ladies there always rush and hurt my fingers. They can be very rude and it’s very rare to catch them on a good day. I can barely understand what they are saying and they talk to each other in their language basically the whole time. I personally find this rude. They look at me like I’m dumb for not understanding what they’re saying. Do NOT go to this salon.

This place is probably one of the better places in Port Orchard. Make an appointment though, if you walk in they will make you wait forever if there is a line. I do like that they honor appointment people though. I’ve been to a few places where even if you make an appointment they take whoever first.

I went here to get a shellac manicure because the place I normally go was closed. The paint job was uneven and messy, and I had a lot of portions on my nails that were unpainted. To remove my previous shellac, my fingers were wrapped with acetone covered cotton balls. This is expected as it’s the only way to remove it, however they didn’t put lotion on my hands or anything. Of course I washed my hands but they were super dry and gross looking when I was finished. Any nail place I’d describe my hands as «gross and dry looking» isn’t going to work for me. There was also little bits of cotton stuck to the nail polish. I told them I didn’t want any sparkles in the color because I was starting a new professional job. Once I got out in the sun, I realized they were sparkly. They closed at 7pm, and I went in a little before 6. I think they may have done a poor job because they were closing down everything, but then why not just close at 6?
I gave them two stars because I didn’t say anything or give them a chance to fix it, but mainly because they were practically pushing me out the door.
And to add to a previous review that said they don’t speak in Vietnamese to each other wasn’t the case at all. The entire time I was there they were talking to each other in Vietnamese. This isn’t an issue for me because things like that don’t bother me, but I know some people are really touchy about it.

In my never ending quest to find the perfect pedicure place, I stopped by here. I had a bit of a wait to get in, but I feel that comes with the territory of never making an appointment.
The chairs were comfortable and had good massage settings. Something I’m realizing is more and more important in the pedicure world. The color selection was wide and they had various brands to choose from.
The staff was friendly and professional. The equipment all looked to be kept very clean and well maintained. Overall, I was incredibly pleased with this place and definitely will be back here again.