Fawcett Memorial Hospital

I recently had to go into the ER. I was in excruciating pain. The person who does the initial intake in the ER lobby, Jose, was the rudest person I ever encountered in a health care setting. Once I was in the care of nurses everything was ok. They were very nice. I was diagnosed with shingles. Which is a very painful condition. A little kindness would have gone a long way!

I am extremely satisfied with this Hospital!
I had kidney stones and checked into a different Hospital!
But at the other Hospital the nurses could not put my trip in after 5 different very painful attempts I had enough and that night I called my husband to check me out and bring me to FAWCETT HOSPITAL.
There the nurses got my drip in on first attempt !!!
I was so relieved that I finally was treated properly !!!
I will never go to another hospital again ! FAWCETT IS THE ONE HOSPITAL I TRUST !
Christa

i was admitted to er on sunday before noon, leg pain and could not use it, dr. ordered mri for upper body, eventually said nothing more they could do and should see specialist on monday. at 2am following morning i re-​entered er with severe pain and different dr. diagnosed i had blood clots in leg and required emergency surgery. i was billed for 2 er visits, first one $ 1,400.00 which was useless and they said i would likely not have to pay and then they turned it over to a collection agency and since have refused to refund my money.
supposedly Fawcett has private messaged me; however, that is done I have no idea nor have I heard from Fawcett. I have written several letters to Fawcett to no avail. a doctor has called me twice indicating he would look into the erroneous billing.
I guess Fawcett’s method of dealing with my complaint is to post that they have messaged me and inferred they want to discuss; however, truth is I have heard nothing about this blatantly incompetent handling of my first ER visit on 9÷30÷13, sending me home to endure pain sufficient for me to beg God to take my life due to the excruciating pain. When I had to go to Fawcett ER sometime later, I was scanning the ER for the doctor who didn’t diagnose my blood clots in my leg. He will never touch me again. Most businesses with the complaints that I have read about Fawcett wouldn’t last in a competitive world. All Fawcett has to do is go to 9÷30÷13 to find me in their records but obviously they choose to bury it along with their other tomb stones.

My husband was brought to the ER two days ago from the VA clinic because of very high blood pressure. The EMT’s and ER staff were great. Brought pressure down. Than we were told he needed a stress test. So he was admitted up to the 4^th floor. Earlier in the morning his coffee was taken away and he had no food. It is now dinner time… has seen no doctor and no procedures are schedules. It shows on his record no food… Kaitlyn (his nurse who was wonderful) called the cardiologist who was assigned to him… Dr. Hundae (remember this name) and he said he has not seen him so is not changing the records… so she called Dr. Hull down in the ER and he changed records so he could eat… that was around 4:30pm. Next day he goes down to have stress test done at 1pm and is back in his bed at 3pm. I than ask if he can have something to eat. They have not heard from this Dr. Hundae and thru the next 4 hrs left about 4 – 5 msgs for him to get back to them. He did not and his service is now being covered by a P.A. and she cannot read results. Now it is 28 hours since he has eaten (has a migraine) and this doctor obviously does not care. Were told that he would probably be back today and (whenever) read the report and tell us what the findings were. Again this doctor did not care AT ALL about my husband as a patient. I would NEVER recommend him to anyone. Everyone else was great… from technicians to the nurses… Linn, Christy (charge nurse) Ashley… but DR’s NO WAY… he checked himself out AMA and we came home. Will follow up on Monday with his records with a more competent Cardiologist!!!

Came to ER with rectal bleeding. Was a lot of blood in the bed side commode. They said they were sending me home. No need to keep me.
I followed up with a G I doctor and was. Found to have colon cancer!
¹⁄₃ of my colon had to be removed.
Another time I was contracting into a fetal position due to back spasms. They said the could not help me. I was in severe pain. My daughter took me to Cape Coral there I was admitted and put on muscle relaxer for a week. Could not feed myself or care for myself with anything. Had 5 compression fractures due to osteoporosis. Placed in a brace for 5 months in rehab and long journey.
My husband went for a wound on his back very infected. We never got to go in the treatment area. A nurse looked at it did not redress it. Brought him a prescription. Then tried to charge us $ 600 for doctor fee. No way!

It’s pretty sad when the hospital’s cafeteria is rated better than the actual hospital. I’m currently here for kidney stone blockage. I waited in the ER for two hours with no medication crying in a wheel chair because the pain was so bad I couldn’t walk. Now I’ve been in my room for two hours and still have no IV, no fluids, and no pain medication or nausea meds. If wanted to lay in a bed in pain I would’ve stayed at home. Worst hospital I have ever been in.

Terrible emergency services. Waited for hours. Avoid at All cost. Epitomizes everything wrong with health care in the United States today. Poorly run understaffed and run purely for profit.

The absolute worst customer experience I have ever received from a hospital. I have had the chance to witness the customer experience levels at many hospitals in Florida and this by far is the worst experience I have ever had. Worst of the WORST. For starters, the hospital is old and in dier need of updating. I understand some hospitals are just older, but this one is not clean either. The bathrooms are dirty, they leave trash on the floor, and it has a horrid oder. The nursing staff is unattentive, I sat in the patients room for an hour before even seeing the nurse walk by. The staff is also completely unaware of what is going on with their patients. They have too many patients at one time, and seem to not care about the individual. I witnessed on multiple occasions the staff joking around about their social lives ‘partying and drinking’ instead of focusing on the patients. I waited 7 hours one day to get answers, and to even see or hear from the doctor. To make matters worse, the case workers do not plan with the family for a safe and smart discharge. I talked to 3 nurses about the discharge plan and let them know I had not heard from the case worker, and to have them contact me. Of course, they had no clue who the case worker even was. Finally the case worker called me, 3 days later, and attempted to blame me for everything. Told me she was not ‘familiar enough’ with my patient to know what to do. Needless to say, I have a hard time even believing that this hospital is able to operate legally with these types of conditions. My advice, take your loved ones elsewhere!

Ducked in because Mom had to have hip surgery. The experience was a fine one, here’s why:
* She did better than any of us could have hoped
* Friendly, affable, and helpful hospital staffers made the stay as pleasant as possible
* Free valet service works quickly and efficiently and is best option
* Mom had her own room, so that ROCKED!
* The CEO, Tom Rice, paid a personal visit and brought flowers and that meant the WORLD!
Mom, Sis, Bob, and I had great and friendly and professional service from just about everyone we dealt with, from the Valet through the CEO, to the nurses, staff, and volunteers. Job Well Done!
In addition to Mr. Rice, Jennifer (RN), Ed (Nurse’s Assistant), John (Physical Therapist), and Angel (RN) all went above and beyond in my honest opinion.
Dr. Conner was Mom’s doc, and he’s apparently the hip-​whisperer, so kudos there too. She’s ahead of the curve as it relates to well-​being and her recovery.
This went better than any of us could’ve hoped, all around, so thanks to all involved!
Cabeza OUT!

Worst of the worst. Was taken by ambulance after an auto accident so I did not choose this facility. Busy night in the ER (I get that), and I was placed on a bed in the hallway where I had to listen to the nurses and staff complain and gossip for two hours. My blood pressure was taken, along with my temperature and pulse. I received a CT scan. After a two hour wait I had a very hurried doctor tell me my CT was normal, shove a percocet prescription at me and tell me I would be very sore and I could check out. My bill was $ 16,701.70. NOT COUNTING THE CT SCAN and reading of the CT.
Further, they sent me home without any caution of what to expect after a serious accident. I ended up having a severe concussion, 6 herniated discs, head & neck trauma all of which I tried to «push through» because they told me I was fine by determination of the CT results.

I went to the emergency room today. The entire staff was very professional, personable, and made me feel very welcome. I was in town on business and went to the first hospital I could find. I chose well…
Well, maybe not. I originally gave them 5 stars for my above experience. However, I’ve amended my review because of their predatory pricing and billing tactics. My insurance provider has an agreement in place with this facility yet they tried to charge me FIVE TIMES the agreed upon rate for CT scanning. Then, they turned my account over to a collection agency within 3 weeks of my visit! They didn’t even contact my insurance company before they sicked their collection agency on me — for money I did not even owe them.
Knowing what I know now about these people, I would go to the other hospital across the street before going back here…