i truly wish i could give them a 5 but after almost 2 weeks, windows live mail still only receives and i have to use comcast to send. it is faster which is nice. sent email msg. to them but no reply, usually can’t reach them by telephone and they don’t accept msgs. what can one expect for $ 99.00. have to prepay so there’s no incentive for them to do it «fast» as their name implies.