A resolution was reached which wound up costing us an additional $ 600 to $ 700 dollars from the initial estimate which was for the highest end closet material. The material that best matched was the middle grade material, which when calculated, was still too much money when you consider the chain of events that took place. The fact of the matter was they did not show us all available material samples in order for us to make an informed decision. The fact of the matter was when we first did not see eye to eye with their initial proposal to remedy the situation I asked them to remove their product from the house and keep the $ 1500 deposit, he left and said okay. Only to change his mind the next day and force us to accept the material and pay them 100% of the contract or the additional $ 2000 for the new matching material. As always there is two sides of the story, and I am sure their version will be much different. But I can assure you that what I am posting is an accurate description of our dealings with this company. If you decide to go with them make sure you have all available information and that you’re are 100% certain the product you pick is what you want and not what they think you should have from behind their desk after only a short visit to your home.
Steven W.
Classificação do local: 5 Los Angeles, CA
A true family owned and operated company. Each person that we dealt with was a family member. Everyone was very nice, polite and profesional. They were always on time if not earlier as per our meeting arrangements. What they quoted is what the final bill was which I liked. The final work was impecable. Price was a lot less then California Closets. I have already refereed them to two different people that were extremely satisfied.