Pompano Gift Shop & Post

This was an absolutely terrible experience and I will never go back. I prefer to drive 15 miles out of my way than ever give these people my business. I went there trying to mail some priority mail. I don’t handle these everyday and asked them where to print the info. They told me one thing that ended up not being correct so I had to reprint the info. I wasn’t aware they didn’t accept cash, I assumed cards worked since it’s the 21^st century. They don’t have an ATM to help their customers, so I had to go across the street. I told them I’d be right back since I had to mail them today. It took me 5 mins to get back, and as I was pulling in and saw one of the employees standing outside and we made eye contact. And when I got back, 5 mins later, they were closed! They had a be back in 5 sign and I waited 10 mins and left. This was the rudest experience, I can’t believe BOTH employees would leave! Absolutely terrible service. I will make sure to tell everyone I know not to go here.

While this is a convenient place to ship /​shop, and prices are fairly reasonable compared to a Mailboxes, etc, the customer service varies from passable to horrendous, depending on the person. The woman who works there is friendly in a ‘get-​down-​to-​business’ sort of way, but the young man is downright hostile, unhelpful, unintelligible, and rude. But the biggest problem is that he considers each customer a major inconvenience, and acts like he is doing YOU a huge favor to drag himself away from the computer. Forget asking a question, requesting a small piece of tape to secure a package, etc. He will bite your head off. What a difference from the friendly Brazilian sisters who run Merry Mailman on Federal north of Sample.