I hired them because of their competitive prices. They were our indoor and outdoor pest control for about 4 – 5 months. Their pest control is ineffective and their communication very unprofessional. I fired them after five months because I was seeing roaches and other indoor pests daily, no improvement whatsoever! Additionally, my grass was mostly weeds, even after almost 5 months of treatment(and that VERY expensive«initial treatment»). Additionally, Bill is personable when you first meet him and very rude after you hire him. He did not return my phone calls pretty much at all– in order to talk to him I had to track him down 2 and 3 days in a row. He also did not show up to set up meetings in more than one occasion(and did not call to cancel). To the last meeting, he states that he came and no one was home but I was home all morning waiting. After I terminated his services he is continuing to charge me for what he claims were«services rendered». His«services”– if at all– where ineffective… and the meeting he missed was to discuss that specifically. Once he missed the meeting I just fired him. A month later he is still HARRASSING me for the fee. Good luck if you decide to hire this guy. If you dig his negative reviews you will find a common denominator: he does not return phone calls.