Joey Accardi Chrysler Dodge Jeep Ram Subaru

I came to this dealership after being referred through my True Buyer Discount Program. I went in and spoke to Hector who was very attentive and make sure to look at all the models he felt I would enjoy but because of the negative equity I had from a previous vehicle I was limited in options. He and the managers worked to find me the best possible vehicle. Even the sales manager CRAIG came up to me and said «you’re the customer and it’s our job to make it work so if this is the car you like I will work every angle to make it happen». That to me was going above an beyond without any pressure or the feeling of being taken advantage of. The managers worked with the banks and called them directly to push my loan. As soon as I was out of work I went straight there found everything was approved and then Todd took the time, explained the loan, all the coverage and warranties included in my package! I had gone to three dealers and each one was a nightmare… They either said they could not help me wanting over 4k down to cover the $ 5700 negative equity or were extremely shady! I even went to AUTO NATION FORD just to check out the cars but no one bothered to help me. It wasn’t until I walked out after waiting in the lobby for 30 minutes a sales person ran to me gave his card spoke to me as if I was crazy for trying purchase a vehicle. I would definitely recommend going here for your next vehicle purchase and keep in mind its sales and loans if you let them do their job what they spend all day doing I promise you wont be disappointed at the results. GOOD LUCK!!! –let them know I referred you! :)

Do not use this dealership for repair work. I had a scheduled appointment for my Subaru to have a nail punctured tire repaired, windshield wiper blades replaced, the headlights adjusted and a diagnostic run. 3 hours later I am sitting at the dealership and have now been told the only work they can do today is the tire repair. Complete waste of time. Has anyone heard of customer service? Apparently not here.

Great experience in a whirlwind purchase of a Jeep Renegade. Salesman Mike K. was friendly and helpful, and all other persons involved were professional. If the service dept. is just as good, I will be a happy camper.

I was only CONSIDERING purchasing a vehicle from this dealership. I never even went in to their location. I found a vehicle on their site and asked one question about it. After they kept emailing me, I asked them to remove me from their emails. Several times. Today, I received yet another email from them.
This place does not listen so they don’t deserve my business. Stay away from them. These are the kind of sales people who give car salesmen a bad name.

Another good experience with this dealership. In and out as promised, got my kid picked up in time. These guys are good. This dealership is a credit to Jeep. Chrysler

A second great experience at this Dealership! we brought my Disabled Sisters’ 2010 Caravan in for an alleged issue with electrical system. John Porpora the assistant Service Manager was an absolute gentleman. Within Minutes he diagnosed the issue and resolved the problem In addition he took care of the Recall problem that would have ordinarily taken weeks to schedule! From the moment we entered the property, we were greeted, and acknowledged in a very kind way.
Several months ago I had the need to utilize the Body Shop at Accardi. again, they did a fabulous job, and were pleasant friendly and professional very step of the way!
Very Happy to see Customer Service at its Best!

Beware, the service department staff steals money from your car. i had my Jeep in twice in November and both times i had several dollars worth of quarter stolen from the coin holder in the arm rest. i informed the service manager Reed and the department manager Don Gisane but i received no return phone calls or follow-​up.

I don’t like leaving negative reviews, but this place sucks. I needed an oil change, and they were the closest Subaru dealership around. They didn’t do oil changes on Saturday, so I took half a day off and went to get it done. In the process, Joey Accardi’s technicians found a problem. I needed an oil control solenoid, which ran about $ 400 with labor, but it needed done, so we did it. That required a full day, and I wound up going on my birthday which I’d already taken off.
After we got the solenoid replaced, the car started dying when it was idling. Having never had this problem before, we called Joey Accardi back and were told that this was a problem that happened about a third of the time, and they had played the odds and lost. Oh well, we just had to stop by and they’d fix it right up. So we stopped by on a Saturday, but were told that (even though the shop was open) they couldn’t possibly do what needed done on a Saturday. So we took yet another half day off, and got the problem fixed. It seemed that our car was running well, and we never went to Joey Accardi again.
That was in July. It is now December, and I am sitting in Sioux Falls, South Dakota on a cross country move to Montana. My car just died while idling. Perhaps this is unrelated, but I doubt it. It’s a 2008 Subaru Impreza, and has never had any starting problems.
So, I’m a little ticked, and Joey Accardi sucks. Go somewhere else for your service.

First time getting my car serviced here and come to find they stole all the change out of my car. Although it’s just change its a principal, empty your car if you go here they like to employee thieves. Waiting for Don service manager to call me back. GM Josh offered me gas for compensation and I declined.
This is unacceptable, I guess you don’t pay your staff enough they have to steal money from your paying customers? Should probably check your inventory I would bet things are missing.
I will never go back, never purchase or ever say one good thing about this place.

Very very very slow… Service and to get any answers from here. Note I bought 3 jeeps from here, no more! I am done with this place…

At the advice of my mechanic, I switched from being a lifelong Ford truck buyer and bought a new Dodge truck.
The entire purchase took minimal time and no last minute renegotiations. Follow up service for oil changes was exemplary.

Went to many places nobody fix my problem till Reid solved it the best service around and gave me a ride home and picked me up

Found the truck I was interested in online and made an appointment, drove across town to meet with Sandy to test drive the vehicle. Upon arrival was given to another salesperson after learning the person I spoke to was just an Internet lead scheduler. The salesman then told me the truck was sold yesterday. I’m tired of dealers who don’t give a crap about the customers time.
By the way I found a truck later that day at another dealer who treated me with respect and bought it.

Brent the service adviser has the gift of gab trying to make it seem like this dealership is more then capable with their «master mechanic «which has 4o years experience. Every time he called they were supposedly working on a resolution. After a week I told them to give back my car. This place is a bad joke don’t waste your time or money. They are good sales people that will tell you they will give you the stars but when it comes to doing something they are no where in sight. Complete waste of time and energy trying to persuade Brent and his team of dunces to even diagnose it correctly. This place isn’t capable of even doing a oil change I gather from what I have seen.

I was notified by Jeep that my grand Cherokee had a recall item for a faulty fuel pump relay. I called the dealership to schedule the work to be done and after a week of not having my calls returned I went in to the dealership today, 8÷24÷15. No problem. They scheduled the work to be done next Thursday. I will have to drop off my Jeep at 8 am. My having to come in just to schedule the recall work to be done is ludicrous. Poor poor customer service.

Awful customer service — untruthful and a general rip off. Service advisor Brent had no idea about a vehicle problem where it was posted over 20 times on a
website and replied he didn’t have the time to research these items … He also didn’t have time to promptly return phone calls. Great phone manner but no substance. Always a charge and nothing seeming to be covered under expensive warranties. Always an excuse .
I would never do business there again.

I went in for an oil change, i was told no appointment was needed. I knew i would have to wait like an hour or so to complete the oil change.
I waited in the service driveway for 15 min.
While other vehicles around me were being handeled when i was there before them.
I was never approached by any service advisor.
That is what upset me i should have been acknowledged.

Left four messages, two to a live person, about scheduling an appointment to have my Jeep serviced over the course of a week and a half and no one could bother to return my call. Lost opportunity. I’d rather drive to the other Jeep dealership near my home as they actually can manage to coordinate returning a call and scheduling an appointment…

Just called them to tell them how disappointed I am with their overall service but there was no answer and no machine to pick up at the main number, at Subaru service their in but «short staffed and can’t replace a light bulb in my headlight». Short staffed is their problem, a headlight out is mine, now that we are clear on that. after owning 5 Subaru ‘s the dealer who is doing my headlight today may be selling me #6.

False advertising and a total scam. Aggressive salesman of the «used car» type. Send us offer on Black Book price for my trade, + up to 5000 $ rebates and incentives. Sales guy and others played as if he did not know of this. Even made an appointment with General Managert! Offered exactly (after repeatedly asking for a value) the Black Book value of 3.600 $ not a penny more! Tried to sell us a much more expensive car as we really wanted. We looked for the Impreza and tied to sell Crosstreck and Outback.
Funny enough they offered an Impreza for $ 169/​month and no down payment. The «salesman informed he had no Impreza’s left. May be this works for some naïve folks, but not with me. Left in a rage, what a scam. Bought a nice Jetta with a real dealer!