Pomona Tire Center

I went to get an alignment here. They charged me over $ 100 because it turns out I needed some part. A week later, my car is still steering to the side. I come back to let them know that their work was beyond subpar. They said they’ll check it out. They tell me it’s my tires that need to be replaced and there’s nothing they can do. What a coincidence, they sell tires there too. So essentially, I paid for nothing because my car is the same as before, maybe even worst, so I do not recommend this place at all.

Most wonder person to attend to your every car need. Ask for Alec, she rocks. Brought in my girlfriend’s car to get new tires. She was fast about finding the perfect tires for my budget and car. They were fast putting them on and making sure my brakes and rotors were cool too. A couple months later, we blew a tire with a metal spike on the FWY and Alec being the rock star she is, gave us a nice discount on the replacement to help us out. Then a few months later after that, we kept hearing a weird noise coming from the wheel that was replaced. Me thinking that it might of been the placement of the tire service, I called and they said bring it in ASAP. They check it out and found that it was the wheel bearing was damaged from wear and tear, most likely manufacturer defect. She said to take it the Ford dealership where we bought it and that it would be covered by the warranty. She never even charged us a diagnosis fee or anything. And guess what, it was the wheel bearing and covered by the warranty. I absolutely love Alec and Pomona Tire Center. They are good priced, honest, fast, reliable, very knowledgeable, customer friendly and did mention they were honest!

I called to get a price on a tire and the woman who answered was very unprofessional. She was talking to the mechanic while she had the phone up to her ear. I don’t know much about cars and she was asking me questions I don’t know the answer to. I told her the tires I have are the default that come with the car and she said she can’t give me a price till I know what kind of tire I need and hung up.

Great customer service and excellent price. I was in and out in 15 minutes. I knew my tire size so I called in the order and she was nice enough to order two tires at different price points so I could select what I wanted the day I came in. She didn’t ask for any deposit d ordered both. Will def be back.

This place is awesome, I needed an alignment for my lifted truck, most tire shops were asking 80 – 90 bucks, they charged me only 50. Very honest and family run business, will definitely be back!

Good, honest tire service. Came in for an alignment since I was hearing a whining sound when turning and getting vibration in my steering wheel. One of the mechanics checked my alignment and couldn’t find any problems, so he asked to take the car around the parking lot a couple times to try and diagnose the issue. After the test drive he said the issue was probably the power steering pump, which is a common problem with my model year, and that they could replace it but it wasn’t urgent. Ended up just going home after getting my fluids topped-​off for under $ 15. All in all very low-​pressure, didn’t try to sell me on anything I didn’t need and honest about what needed to be done.

Just brought in my SUV for two used tires. The price and customer service was excellent! After talking to Arturo and Alejandra for a while I discovered that not only are they knowledgeable but extremely nice and honest hard working people. They have definitely earned my trust and business. I highly recommend Pomona Tire Center for all your auto repair needs. Below is a list of some of the things they specialize in.
Brakes, mufflers, shocks, struts, high speed balance and alignment

I used to go here, until the last couple of times. No one in the shop seems to be interested in helping me. I don’t understand why? I’ve been coming here for years. There was only one car on the lift. Eventually, someone finally came to the register area. Last time I came they did it again. This time they were more interested helping only particular skin color than mine. That ended our business together. I guess prejudice works both sides.
Luckily there are others that want my business Pomona. Thank God.

Did a great job on my alignment. Always honest and to the point. Alexandria is a sweetheart and tells you on the spot what needs to be done if needed for repairs. Been going here for yrs since it was recommended by my mechanic down the street.

the girl that did the tire change just seemed to cop an attitude like we were bothering her… oh well tire is changed. thanks

In dire need of an alignment, I took my car over to Chino Hills Nissan Service. Mike mentioned that he didn’t do alignments, but recommended this place. As always, he didn’t steer me wrong.
They quoted me a great price for an alignment and two tires. When I picked up the car, Alejandra mentioned that I had a bent camber (non-​adjustable) that needed to be replaced. She had called around for the parts, but the prices she found were on the high side, so she told me that I if I found (and bought) the parts, they would only charge me for the labor and the re-​alignment would be free. I was blown away when she said that. What big name tire company would do that? None.
Needless to say, I brought the car back, they fixed it up, and it’s been smooth ever since.
If your in need of some tires, an alignment, or anything associated with that general area of your car, give this place a shot. The people are honest and the work is good.
FYI…it’s located in back of Cardenas market, so drop the car off and go grab some tacos while you wait. Win win all around.