Dennis A Chuck, MD

I went to see Dr. Chuck last October. I wasn’t very happy when I left his office. I waited for over an hour to be seen, then I had my eyes dilated for the test, waited about 20 minutes longer. The doctor did a quick test. I actually came in because I was having uncomfortable feelings in my left eye, like something is scratching my eye and my eye aches afterward. I told him that this happens every few weeks but I can’t find anything in my eye. I also needed new glasses so I was going to have a vision exam and get new glasses, because my vision has changed and my current glasses aren’t right. Fortunately, my insurance covers most of the costs.
After he took his initial test, he said there was nothing wrong with my eye (I still have this issue every two to three weeks, same eye, same feelings). Then he says «that’s it», and I say, «I wanted my vision tested and new glasses». He said «I’m sorry I don’t have time for that, I’m too busy, go see an optometrist». He really said that. So now I have to pay for the vision exam and new glasses. I was in his office for about 5 — 10 minutes.

This guy should not be a doctor needs to go back to school he told me I needed my lens replaced that he needed to do surgery he was wrong he should be in jail

I think they overbook appointments. I only come here because the contact lense exam is free. Waiting an hour for an appointment is to long. My visit with the Dr. lasted only a few minutes.

The staff is good and Dr. Chuck is good… the problem is overbooking of appointments. I have waited over an hour and have never had a wait of under 30 minutes. I can understand emergencies, but not every day.

Dr. Chuck is an ok guy, he’s nice enough. His office is orderly, clean… convenient parking. Open on Saturdays as long as you make your appointment far enough in advance. BUT… His receptionist is so bitchy. She’s short and tight lipped with her answers. Doesn’t matter if I call in the morning, or afternoon, it’s gonna bother her. If I don’t have to put up with her kind, I don’t. Anyway, I had to switch to Pomona Valley Optometry. So far Dr. Khanh Le and staff seem to be better.