I was very satisfied with the way my spray-on bed liner came out. It looks great and seems to be very durable. One minor problem was taken care of when I discovered a scratch on my tailgate that I knew had not been there when I dropped it off. I brought my truck back and showed the owner of the shop and he told me that I could choose between two nearby body shops and that I could have him billed directly for the scratch removal. The scratch was easily and quickly buffed out by the body shop and there is no sign that it had been there. Mistakes happen, that’s life. The difference is in how the mistake is corrected and I’m happy to report that the mistake was corrected without any hassle from the shop owner.