Rory’s Towing & Repair

Needed two trailers pulled out of a lower area. Driver showed up and never said NO. He did what it took to get the job done and earn my respect and business. Thank you!

I am from San Diego and was in a bad way with my truck broken down and me needing to be on my way home. Rory’s towing and repair got straight to work and had my truck back to me a couple hours later, despite having a heavy work load ahead of me. I am super grateful for the great help. I highly recommend this shop, it doesn’t get any better.

I called AAA to change a flat tire and Rory’s showed up to help. Fast, friendly, informative and polite. He went above and beyond expectations. Thank you Rory’s!

Last night, after 300 miles on my motorcycle (quite tired) my rear tire went flat outside Sutter Creek on Sutter-​Ione Road. I called AAA and they sent Jesse and JJ to my rescue. These guys were amazing. They took unbelievable care in strapping down my motorcycle without leaving a scratch. They treated the bike like it was theirs. They were extremely professional, courteous, and friendly. An overall excellent experience. Jesse was the most tenured and was mentoring JJ who started at Rory’s a month and a half ago. He took his time to instruct and educate. Jesse was awesome. JJ and I proceeded to my house where to my surprise, a third guy named Jimmy was waiting to assist in getting the bike off the flat bed and continue teaching JJ the ropes. Can’t say enough about these guys and the experience. Although I got home after 11PM, it could have been a longer night had it not been for the boys… Jesse, JJ, and Jimmy. If you break down around Plymouth/​Sutter Creek/​Jackson, don’t let anyone else tow you… request Rory’s.

Rory is simply the best. I called AAA and they refused to tow my car home because my policy didn’t cover «residential to residential» towing. I explained to them that my car broke down in a foreign neighborhood and I wanted it towed home so that I could fix it myself. They put me through hell and transferred me to Rory’s. After hearing my story, Rory took care of the situation for me and dealt directly with AAA. He called me 10 minutes later and told me that AAA was going to tow my car home and that they’d be calling to apologize for their bullying tactics. I will cancel my AAA now because they don’t know how to treat their customers. If I’m ever stuck in Rancho Murieta again, Rory’s will be my first choice.

When my car broke down after visiting family, I ended up having it towed to Rory’s garage. They replaced the radiator, among other things, and I was able to retrieve my car a few days later.
A few weeks later I called him because I noticed fluid leaking, and my car was not driving well. I had it looked at and it turned out it was leaking radiator fluid. I called Rory and explained the situation. Without hesitating, he scheduled a time to not only fix my car, but have it towed to his shop, as I live about 45 minutes away.
It turned out the radiator was bad and needed to be replaced, which he did, free of charge. He then had the car towed back to my home. I can’t tell you how appreciative I was, as I am a single mother, full-​time student, and work two jobs. His customer service went far beyond any expectations I had, and I cannot recommend Rory’s Towing and Repair any more highly.
When I asked Rory about his work ethic he replied, «I might not be rich, but I sure sleep well at night.» The world could use more men like Rory.

My family and I have taken all our vehicles here for years, many times on the back of one of Rory’s tow trucks. Rory is very fair, everyone I encountered was friendly and explained the issues with my vehicle in detail. I was there for a while– the place is in high demand– but worth the wait.

It is really hard to find a good mechanic when you move to a new area. I have lived in Plymouth for two and a half years now and have used Rory several times. He is honest and fair with his pricing. The first time I took my car in he couldn’t find anything wrong with it and didn’t charge me for the time he spent on it. Additionally, when I have taken my car in he has always been straightforward about the problems and potential problems. He or Kevin have taken the time to talk everything through and answer questions until I understand the situation. I have never felt over changed, I have always felt the charges have been explained well, and that the repairs were made in a timely manner. I will continue to take my business to Rory because I like the way he does business.

These guys are fast and dedicated to wowing the customer. I was in the RV with Ralph H when it broke down at the fairgrounds. Jesse arrived minutes after the AAA call. He even called in the owner (Rory) for an on site consult. Their diligence saved Ralph a ton of money in towing fees and impressed us all. If you’re stuck in the Plymouth area or need repairs ask for Rory’s Towing by name.

Ok, I saw Ralph’s review and had to chime in. Rory is the salt of the earth, and he and his employees provide fantastic service. When I worked in the foothills, I got a flat tire one night. It was late. I called Rory’s. Turns out, I was a block from Rory’s house. I limped the car over and he repaired my tire, in his driveway, free of charge. Typical of Rory’s thoughtful, honest work ethic.
Five stars for Rory’s.