Penn Station East Coast Subs

I really like this location. The food is very good, I prefer the steak and cheese. The staff is fantastic, always friendly and outgoing. They know their regulars by name and make sure all customers leave happy and full. My kids also like it here and we often order carry out. I highly recommend this location if you are in the mood for a good sub and the best fresh cut fries around.

Skimpy sandwich fillings — very disappointing! It seems every time I visit, there is less meat, cheese & veggies. Tonight the bread was definitely overpowering what was supposed to be a Philly Cheesesteak. Bread was also hard and falling apart. I’ve never had that happen before. Staff is poorly trained and the managers are not much better. Toni the manager was rude when I complained that my order was wrong AGAIN. I also don’t like how they bring out one sandwich at a time instead of serving everyone at a table at the same time. Annoying to sit there waiting for your food while your friend is munching away on their sandwich. Terrible!!!

This was one of the best east coast subs I have ever had the philly cheese steak is so creamy it melts in your mouth and puts heaven on your taste buds.

This place does not believe in wearing gloves!!! They touch the money and then touch your food and they have no excuse why they just look at you like you’re an idiot. That is absolutely disgusting in my book, why has the health department not done anything about this?

Only my second time eating here and I thoroughly enjoyed myself. I was walked through the order process and chose the sandwich suggested by the cashier. I proceeded to next counter where I finalized my transaction and picked up my soda cup. My sandwich was delivered to me in a timely manner and quite tasty, Philly cheesesteak. I was given ample time to scan the room and found the space to be clean overall but the tables could be kept up better by sending someone to dining room to wipe them down. The men’s room was very clean considering it was lunch time. I was impressed with the simple use of storage and display as they had shelves out front that show the guest the quality ingredients used in the recipes.
The team interacted well and the manager was training a new member of the team.

This Penn Station was a huge disappointment. Seriously.
I had my eyes set on the Philly Cheesesteak combo (which is delicious by the way)… And when I saw the people before me ordering, I noticed the young lady making the sandwiches…
She had no gloves on, which I thought was weird, but hey maybe she washed her hands. So I watched further and noticed everyone else had on gloves.
Secondly, she was not only NOT wearing gloves… She was wiping her hands off on her shirt, after touching the meat and other sandwich pieces.
Lastly she was using the same spatula for every kind of sandwich meat, also for the grilled veggie sandwiches…
I felt overall it was just disgusting. Unsanitary practice… And made me lose my appetite. I am usually very pleased with Penn Station which is why I was so upset. I didn’t want to just not eat, so I ordered fries and a lemonade, which was cool because someone else made them.
All I can say is, pay attention to the people making your food.

My husband and I love Penn Station! The sandwiches are tasty. The bread is delicious and it’s great that they cook the ingredients and run the bread through an oven to heat and crisp it. The fries are among my favorites anywhere.
I’ve been meaning to try a different sandwich when I go to Penn Station, but the artichoke and mushroom is just so good that I order that every time. My husband creates his own with turkey, grilled banana peppers, and lots of other delicious stuff.
The fries are fresh cut from real potatoes, not frozen, and are cooked to order, and I douse them with vinegar and ketchup and — what a treat!

The food here is very good however, they ran out of fries! How does that happen? Then she said it takes 45 minutes to make more! Meanwhile they have hundreds of potatoes in the kitchen. Then I asked if they could not make my sub until the fries were ready and they forgot and made it anyway. When the rude manager asked what’s this sub doing here the poor man explained and the manager flipped out! She was so rude to her staff and customers! I will definitely call the head manager to complain, she should not be a manager!

Not a fan.
Slow slow slow. And pricey. Very greasy but tastes good.
All 3 times I have been here, it was at least 20+mins to get my sandwich.
Not going back.

Pizza sub was good um ruben subs good and it was nice in quick write the subs were table

Food is really good but expensive they are skimpy on the fries and the manager is so rude to the way she talks to her staff even customers that’s a real turn off. I just waited over 20 minutes for my food and got a half order of fries it seems and there under cooked oh well guess I’ll go somewhere else next time

Food is good, can’t go wrong with the philly. Prices are expensive and they never give you enough fries! Also, I always have to tell them to put gloves on! Probably won’t be going back anytime soon.

Great food! Three stars because staff wasn’t to friendly and price is a bit high for the food. $ 34 for two for lunch…

I’ve been to this location of Penn Station 3 times now, so I feel confident I can give a well rounded review. The staff here have always been more than pleasant and see to enjoy their work. They’re always friendly and easy to give menu recommendations.
The fries are absolutely awesome here. Frersh cut & cooked to order, you could easily fill up on them. I’ve ordered 3 different kinds of subs, and they’ve all been very good even after being subjected to the ride home. I especially like the bread they use. It seems similar to JJ, but I actually like it better. I’ve had the Club, the chicken cordon bleu, and the Italian. All were very good. I think next time I’ll go with the dagwood & make my own!
With the plethora of sub & sandwich shops out there, you’ve got to have a good product to survive (man cannot survive on gimmick alone). I think Penn Station has a good shot of staying in the game. I hope the other stores in the franchise are equally as good as this one.

I love Penn Station! I’m not generally a fan of hot subs, but it’s great how they warm the ingredients without charing everything on the inside (unlike some places I’ve been to).
I came last Friday at about 11:30 and was greeted quickly and my order was taken. I ended up on a «Dagwood» where I could select my own meats, cheeses, vegetables, etc… They have a lot of options available… Vegetarian, lite, meat laden, etc…
While I have never had their fresh cut fries, I have heard they are great. They smelled really good, and while I decided against them this time, I will get them the next.
I decided to splurge on their fresh squeezed lemonade instead. It was fantastic! Refreshing and not too sweet! Worth the money and the calories.
Prices were reasonable. A 6 inch sub with fresh ingredients was a little less than $ 5. Not bad at all! I’ll came back!

Chicken Parm sub was delicious! Only complaint is I came in with a co-​worker, order right after her and still 4 other people got their orders in front of me, one of them being someone who ordered 4 subs.
Keep up the excellent food but maybe make sure if two people come in together that they can eat together.

DooD! You MUST check this place out!
Not only is the food cooked to order, it’s cooked fast!
I tried the artichoke sandwich and it was AMAZING! I really recommend getting it to go, and letting it sit in the wrapper for 30 mins. This helps the bread soften and the cheese ooze in every inch of the sandwich.
The fries were good. Not the best, but good.
I’m kind of regretting not trying the fresh lemonaid. However, it may have sent me into a sugar coma, so it’s probably best I didn’t!
They serve Pepsi fountain products.
Next time, I’m trying a cookie!

Everything was impressive about our dining experience. Started with a great menu + quality ingredients + good service = 1 satisfied family!!! We will be back to sample a few more sandwiches… Yummy!

I have quickly become of fan of Penn Station East Coast Subs! When I don’t bring my lunch to work, it’s good to know this is an option besides Jimmy Johns & Subway.
The first time I stopped in, I was a little overwhelmed by the options. It was crowded and the line was building up behind me. I wasn’t really sure what the whole process was for ordering. I sort of felt like I was supposed to know.
I try my best to make a healthier choice even though I’m not a fan of their lighter options. I want some meat, not tuna or veggies. I’ve ordered the club and a Dagwood «East Coast Style» (no mayo or onion). You have a choice of grilled or not grilled. I think most people get it grilled. The subs are awesome. All ingredients are fresh and delicious. So much flavor! Normally I’d try to just eat half, but I can’t resist eating the entire sub. They also offer fresh cut fries & fresh squeezed lemonade. I haven’t tried either, but man… I will one of these days! It looks so good. Plenty of people in line ordered the lemonade.
They have a dine-​in or carry-​out option. The staff will bring your food out to you if you are dining in. Obviously everything is made fresh, so it takes time. I mean… be patient, especially if they’re busy. They are not freaky fast, which is ok but that’s probably the one drawback to carry-​out. There seems to be a cluster of people standing around the cashier area & pop machine waiting for their order, which can get a little crammed. With that said, it’s totally worth the wait.
Beware of the parking lot. It’s in the same lot as the Kroger, which is apparently the busiest Kroger in the company or something like that.
The next time I go, I’m getting those fries & that lemonade!

I’ve had a few times now, each visit trying a different sub.
I like the menu and have been satisfied with my food & service each time.