DMV West Metro Exam Station DVS

What a magical DMV! As a newbie from California, I needed to take the written test to get my driver’s license. I went on a Wednesday morning at 8:30am and walked up with no line at all. Signage could be a bit better (if you just need a written test, go immediately to the room on the right when you walk in, not to the main counter), and I wish it was open on the weekend, but hey, it’s the government.
It was speedy (in and out in under 30 minutes), the people were SO friendly, and the exam was super easy. Highly recommend.

The 5 star ratings on this site had to have been written by DMV employees themselves. Plymouth is a testing site known for failing males, particularly teens, on their first attempt.
Hoping to avoid another 6-​week wait for a scheduled test, we arrived on a Friday at 5:45 am. We were 5^th in line for a walk-​in test. 8 am rolled around and they took the first car. FOUR hours later, no other walk-​ins had been taken. This would have been understandable if there were scheduled tests going on. However, while there was a flurry of testing activity from 8 – 8:45, it stopped and there was nothing until 10:15. There wasn’t one test, scheduled or walk-​up for an hour and a half. It appears intentional to me. At noon, we left, still 5^th in line, to try to salvage the rest of the day. I went into the building to turn in our slip and was told I had to turn it in at the drive-​up testing window. Mind you, this is the window where unlicensed drivers are driving up to get checked in. Not the type of driver you want to be dodging on foot. And think about it, you can’t walk up to the window at Mc Donalds drive-​thru as a safety precaution, but it’s OK at the DMV.
We DROVE through the window and turned in our ticket. I asked if they were short evaluators that day and the polite girl said, «No. Fridays are just really bad. No day is good for walk-​ups, but Fridays are the worst.»
We called the DMV number to schedule a new appointment and will be driving to Mankato this Wednesday (3 day wait instead of 6 weeks). So, my takeaway is this: Steer clear of Plymouth at all costs. If you have to re-​test, suffer the phone line wait and schedule for next available test station. Suck it up and drive to Aitken if you must, and be done with it!

DMVs, typically, are the absolute worst facilities on the planet.
Aside from this little slice of paradise. I went in on a Thursday morning at about 10am, it was so empty and quiet. I was trying to squeeze in for a road test and was experiencing some roadblocks in the form of paperwork and needing something from a other state. Also, the walk in que was «full».
Cue an angelic blonde with glasses, queen of the written test domain. She went out of her way to fax things, give me my refund for my permit and generally expedite the process. And even getting me in for a road test.
She pretty much made my week.
THANK YOUU SO MUCHHHHH.

Came in thinking I had enough documents for the new enhanced license. When I saw the requirements I was a bit overwhelmed and had to sit and figure it all out. Once I thought I had it mostly figured out one of the agents came over and offered to look it over for me and Wala! I was very happy as I had already taken my written tests and taken time off work and wasn’t too thrilled about having to take time off again but luckily the friendly staff helped me straighten it all out. all in all, I had a great experience.

Excellent experience! Came on a Thursday around 11:30am in the winter month. Was out of there faster than I expected! When I did wait it line, it was less than a minute.
Parking: follow the signs for public parking if your going in for services. The place is an obstacle for new drivers taking the road test, so there seems to be designated spots for them too!
Staff: super friendly and very helpful. There was a lady out in the lines answering questions and helping people get their paperwork together. The staff in the knowledge exam area were awesome. Everyone there worked efficiently thru the entire process.
Knowledge /​written exam: great! If that’s all you need, go directly into the room. No need to wait if the long line outside. There is a smaller line within the door but it goes quickly because there are like 15 testing stations. If you read the manual the test will be easy! You take it on a computer so you know instantly if you get them right or wrong and you can track your status of passing. You see a picture with the questions on the screen but there are also headphones to listen to the questions being read.
Once you pass you wait in line and they can process your form right there if you have all the documents/​fees. The young woman Ana helping me was suuuuper helpful! If you want to apply later, they can give you a yellow receipt that says you passed and will apply for your license later. If you don’t pass, they’ll let you know when you can take it again.
Building: it’s a smaller dmv. There’s a waiting area with chairs. They have a separate room for those just taking the knowledge exam. And another area where most of the line was to help people with renewals. I don’t think they process tabs/​plates. There was a young lady worker in the line helping people with forms and directing them where to go… Super helpful!
Bring cash or check. No credit card is accepted! There’s an ATM machine, restroom and a vending machine available.