Auto Bathouse

Under new ownership, their temporary banner sign proclaims. It’s expressed as if that should be a good thing; however, it’s far from it.
First of all, they have and always have had an identity crisis. The name on the receipt does not match the name on the sign which does not match the name on the temporary sign out front. Really? Who are you? The temporary sign out front does match the name on this Unilocal business «Auto Bathouse». With that, the review grade goes down, then.
On this visit, I happened to get out of work early meaning I pulled up just before 4:30pm on a Friday. Imagine my surprise that at 4:30pm, they put a «CLOSED» sign up and didn’t take any more cars after mine and another behind me. It is Friday, after all, and a sunny Friday at that. Isn’t this when one would want to clean their vehicle? Isn’t this when you’d want to get my business? I asked afterwards what their hours were and was told normally til 5pm (still early on a summer day if you’re looking to boost your business) but the owner was closing early because there were computer issues. Really??? I’m more than a little skeptical on that one.
The staff were all polite; I’ll give them that. But I chose a 25.00 car wash inside and out and expect quality for that price.
They’ve changed the way they do business. You used to get out of your car and they’d take it through the wash. Now, you stay in your car and are guided into a track and it goes through the same wash, only you’re inside your car. Then, afterwards, you drive to another area where there is a line of staff to do the inside. Only, I waited and the car was brought around and WTH? They didn’t appear to have cleaned the inside windows, dashboard, or vacuumed the crumbs in between the seats or cleaned the rubber floor mats at all, not one iota. And I paid for and waited for what exactly? Sigh. I flagged someone down and politely asked about it. They politely said they’d take it through again. I waited. They returned the car. They did do the dash, did vacuum, but did not do the inside windows (or outside as there were water spots from the original wash cycle) nor did they clean the dirt off the floor mats. This for 25.00 and a wait? This is how you want to tout your new ownership? And hours not condusive to the after-​work crowd?
I think not. There are other car washes. Or I can do better by myself. And you can, too.