Tri Valley Recyclers

We’ve used them three times over the past year to pick up e-​waste at multiple locations and have been satisfied each time. Once their driver missed part of a pickup and came back a few days later to finish the pickup. No problems for us.

Tried to buy a very used, very dusty, very dirty old coffee grinder. When I emailed to confirm that it was still available from the Craigslist add he was short and responded rudely.
Listed on Craigslist for $ 399, agreed to buy it for $ 300. I wasn’t able to get to the storage center that he uses as his inventory warehouse same day. When I arranged to pick it up there was no way for me to plug it in and confirm it worked, then he told me the cost was $ 399 even though we had agreed to $ 300 because I couldn’t pick it up same-​day.
I ended up not buying it. Not a good «company» to do business with.

This place is a joke. In my opinion only a fool will go here. This place try to charge you for dropping off e-​waste. There are several other e-​waste locations that will pay you for dropping off your e-​waste such as computers, phones, monitors, etc.
Be informed that this is like this rip you off

The company I work for chose Tri-​Valley Recyclers to handle the disposal of some e-​waste materials back in August of 2013. We scheduled an appointment and «Russ» came to our office to take a look at what we had. He quoted me prices for each individual items disposal, and I let him know we only wanted to get rid of our PC Chassis and non-​working LCD Monitors. Russ had no paperwork to take count of what he was taking, nor did he have any contractual paperwork for me or anyone else at my office to sign.
A week after the removal of items, we received an email from TVR asking us for a list of the items they took. I let them know that we didn’t have a list but that they should have no problem coming up with one since they had all of our equipment now.
Another week went by and my company received an invoice from TVR stating that they found «bio-​hazardous waste» material on our items and that their charges to test, store and dispose of the items was around $ 8,000. We called TVR to find out exactly what these charges were for and they explained to us that the monitors had things written on them in white-​out («bad», «void», «dead», among other phrases signifying each monitor is not working) — and that one of the monitors had «hiv+» written on it. This is what they were considering «bio-​hazard».
We explained to TVR that the writing on there was done with white-​out and explained that the «hiv+» was a joke, albeit a bad one, by an employee. We’ve also tried explaining that we as a company have nothing to do with bio-​medical waste and that there is no way that any of these monitors would’ve been exposed to anything of that nature. Unfortunately they refused to acknowledge what we have to say. They have threatened us with attorneys as well as threatened to slander our name to our clients. We have even explained that if somehow there was HIV+ blood on the monitor that it’s not an airborne disease and it would’ve died within seconds of hitting the air. Still they failed to grasp the idea.
We have offered multiple times to come pick up our «infected» items so that we could deal with handling them and take the burden off of TVR, yet they ignore those requests and counter with more invoices and threats.
All in all, what should’ve been a rather easy e-​waste transaction was drawn out for months, involved way more lawyers than it should’ve and cost us a lot more time and headache than we imagined. After a few months of not answering their invoices and playing the back & forth «my lawyer is better than your lawyer» game, they finally got the hint and stopped contacting us.
We will not be using TVR in the future for any of our recycling needs, and if you choose to use TVR and their service after reading this review, caveat emptor.

I scheduled a pickup of a refrigerator and gave measurements and was quoted $ 55. When they showed up an hour late after getting lost and calling 2 times when he saw the item stated I must have calculated wrong and the price would be $ 155.