Tcby Yogurt

This place was the BEST. Until it closed. After more than 10 years in this location! Likely due to the pressure from all the new self-​serve sloppy dirty and cheap yogurt shops that have popped up over the years due to the induction of «Fro-​Yo» into todays pop culture. Yup I’m annoyed. Cuz y’all didnt know how good you had it with TCBY.
Cool, creamy, flavorful yogurt that actually holds it shape, even flipped upside down (this is quality people, not drippy and runny right out of the machine) in a variety of awesome flavors. The sorbet flavors were the BEST and could not be found anywhere else. Oh, how I shall miss you, Orange Sorbet and Watermelon Sorbet. You shall haunt my dreams.
Toppings behind a glass, the way they should be. You know, to protect from sneezes, topping cross-​contamination (WHY does my pineapple taste like stale butterfinger? UGH.)?, and so to prevent sticky toddlers from helping themselves to a gummy bear buffet, the way they do at the self serves. Yup, its a germ party over there. Eww.
They even had super creamy yummy ice cream, made with all the probiotics, lower fat and calorie content, and all that good stuff that the yogurt has. The mint chip was delish!
And rather than an angsty texting teenager behind the cashier glaring judgingly at you while you load up on probably too much cookie dough topping, the customer service here was awesome. Sunny, the owner, was here working hard all day, every day. She always greeted everyone with a warm smile, prompt service of quality and cleanliness, and knew her regulars by name. And this was the only fo yo joint anywhere that made frozen yogurt milkshakes! Have you ever HAD an Oreo cookie frozen yogurt milkshake? HEAVEN. Well, sorry, now you cant, all the self serves we’re left with dont offer anything but bad attitudes and the H1N1 virus.
So yeah, I’m a little bitter. Because this place was again, above and beyond the best place to grab a creamy treat from a friendly face after a long stressful day, and was the last of the TCBY’s in the bay area. And it lasted so much longer than any of these cheap places did or will, yet was ultimately shut down by them, having lost customers to the sparkly lure of being able to pour your own runny froyo into your cup. All by yourself! I’M A BIG KID NOW!
But for those with a more discerning taste for quality stuff, this is a real loss. And as a go to spot for family outings, first dates, baseball game win celebrations, a donator to various local charities and teams, and as an all around great place to trade lots of «MMmmms» and smiles for more than a decade, it is no doubt a loss for the entire community as well. Bye Sunny, bye TCBY. You’ll be sorely missed.

We’re still mourning the loss of this TCBY. When is was open we drove past two other yogurt places on the way there. We haven’t had yogurt since.

I have sad news… maybe some of you that haven’t been around that long will not appreciate this but I think it is very sad. I saw a sign in TCBY that they are closing on August 31^st. I know there are lots of Frozen Yogurt spots in town but TCBY was one, if not the FIRST one. They have been there over 20 years. And their fro yo is so good :(

I happened to visit a friend in the Hacienda business park nearby and stopped here. Service was really poor and even rude, the yogurt cup was not even filled above the top of the cup (I should of taken a picture, it was that bad!) seemed very expensive for a TCBY?

The lady behind the counter was so nice, granting this store 3 stars, but the yogurt tasted like nothing. I got the chocolate frozen yogurt swirled with peanut butter fro yo and both were tasteless. I was so disappointed.

This was my very first visit to this TCBY location and I was a bit hesitant to stop by here based on past Unilocal reviews, but because I missed having TCBY, I just had to stop by and experience my customer service and be able to share my review with other Unilocalers.
TCBY is located right in between H&R Block and AT&T off of Hopyard/​Stoneridge (major cross streets), which shares the same complex as Sweet Tomatoes, Subway, Carl’s Jr, etc.
When I walked in, the store was clean/​organized. This sweet, older, Asian lady was working and I liked her customer service. I bought a kiddie sized Mint Chocolate Chip ice cream in a kiddie cup for my tot and I picked up a large sized cup with frozen yogurt: vanilla with two toppings, which the lady placed in separate cups (similar to the cups you place salsa in if you were to be at a Mexican restaurant doing a take out). I got caramel and butter finger.
I actually like TCBY, but unfortunately, I may have to indulge at a different TCBY location back home because what I’ve noticed with the consistency at this TCBY location is that their frozen yogurt doesn’t stay frozen when I get home and I don’t live that far so very strange. And, each time I made it home, my frozen yogurt is halfway melted so not worth my money even though the service was good.
I’ll most likely have to visit one of the other TCBY locations when I go back home sometime, which I grew up on as a kid and brings back so much memories.

I love plain yogurt, but this place was not good at all. I don’t like the fact that they serve you. Not planning to go back.

Last night my sister and I came to TCBY for the first time in years as we had a coupon we wanted to try. The lady who helped us was super friendly initially, until she realized we had a coupon and immediately got quiet and non-​responsive. I ordered orange sorbet and my sister ordered tart. Neither of us tried our favors before ordering because we figured they’d be the same as everywhere else. Once we walked out the door my sister tasted her tart which literally tasted as if it’d been made of sour milk. There were balls of what I think we’re spoiled yogurt in the mix – disgusting. We went back inside to explain the problem and the lady just stated as «doe-​eyed» without saying a word. Awkward and unprofessional service to say the least.
I give it 2 stars because the problem was resolved, and the outcome was fairly yummy yogurt.

I had never eaten at a TCBY before, so when I visited here I was truly impressed by the owner/​operator. She took the time to explain the advantages and benefits of yogart over ice cream. I was impressed, and the yogurt was great!

It was a refreshing treat on a hot day in Pleasanton. I got half of golden vanilla and half white chocolate mousse based on the recommendations from Unilocal.It was fairly close to work so while out on an errand I picked some up. There was a nice young gentleman that was helping an elderly lady so I waited my turn, when an older gentleman came out to help me. I ordered a small soft serve and was a lil disappointed there was no swirly on top. They really just give you to the top of the cup where as in my personal experience most places swirl past the rim of the cup. For 2.99 I expected more, but hey at least there was no tax.
I don’t know if this could be blamed on the yogurt it was a fairly hot day so as soon as I got to my car. it was already melting =(.
For 2.99 and minimal ice cream I think I’ll stick with Penguin Yogurt (actually known as Yogurt Delite) in Fremont. But if I have a craving while at work, sure I’ll stop by here again.

I love Love LOVE TCBY!
I don’t understand some of the reviews on here, because every time I go here, I am greeted with a very sweet lady. She always has a big smile on her face, and I ordered 2 tubs, and she PACKED IT TO THE MAX!
White Chocolate Moose = BLISS
I grew up on TCBY, and the one in San Ramon closed, so this is the closest TCBY for me. There are other yogurt places too, but it tastes very watered down and it all tastes pretty much the same. TCBY may cost a little more, but you get what you pay for.
Food reviews are not always accurate, because some people grew up in a family that never cooked and always ate microwavable pizza or hamburgers. People like that don’t understand the difference between good quality and bad quality. It’s understandable that people like that would rather eat where it’s cheaper because it doesn’t make a difference to them anyway.
Anyhow, if you’ve never had TCBY, I suggest going here at least once. It’s AMAZING, and you won’t understand until you’ve tried it.

It’s right off Hopyard, and a quick stopby place for some decent frozen yogurt.
You should be able to grab a small frozen yogurt with a couple of toppings for around $ 4. They have around 8 flavors here, and frozen yogurt ice cream?! It just looks like ice cream to me. Gotta go back to try that.

I’ve been going there for years. I love the flavor of TCBY, vanilla and chocolate swirl with no sugar added chocolate chips are my standby. I sometimes ask for the orange or mango sorbet half and half with the plain yogurt. It’s a great mix. The people who operate it are very nice, and leave me feeling welcome.

I LOVE frozen yogurt, mostly because it is so light, fruity and doesn’t leave any aftertaste, such as ice-​cream. I’m addicted to Tuttimelon, but today I didn’t feel like driving there and decided to go this this place, since it is closer. What a disappointment! Their yogurt does not taste good at all! It doesn’t even taste like yogurt…
It tastes very heavy, not tart at all and it has WAY too much sugar. It is not a light treat I was looking for. I only ate a few spoons of it and threw the rest out. Now I have this unpleasant aftertaste in my mouth.
The girl helping me was nice, but wouldn’t take my credit card because I did not meet some kind of purchase limit.
I will not be coming back to this place, but I have to find something else in the area to satisfy my frozen yogurt cravings.

Worst customer service ever! The lady that helped me was extremely rude and pretended not to speak english once I started to complain. I sent a letter to corporate and they responded with the generic blah blah go away response.
DO NOT ATTEMPT TO USE THEIR COUPONS THAT THEY ADVERTISE WITH.
The little unfriendly wench that helped us will only underline the fine print saying, «Good only at participating locations»… Even though it clearly lists their actual address on the coupon!
it literally says,
«Valid at your local TCBY store:
4747 Hopyard Ave Ste 5
Pleasanton CA 94 588»
And she wouldnt say anything except «no» and underline the fine print. Talk about false advertising!

I Had A Coupon From
and it was valid at the Pleasanton location specifically even down to the address! I was told that they would not accept to coupon despite everything clearly stating I can use it.

tcby yogurt looks like an ice cream shop but it sells smoothies, frozen yogurt by the scoop and frozen yogurt, soft serve style, and «cakes». the young korean server was very happy, helpful, energytic, and greeted everyone with a smile.
froyo availability:
–golden vanilla
–duch chocolate
–white chocolate mousee
–classic tart– a little tart, not sour, smooth and creamy
–peanut buttter: rich, sweet, creamy, & smooth
–coffee
–ripe raspberry
–mountain blueberrry
–sorbet fix (w/​sprite)
pricing: sm (2.99) m (3.50) l (4.39) no tax
. lst toppings .89 cents, additional .50 cents
18ish dry toppings, 2 fruits, 5 fruitty syrups, none lableled.
frodrips
–flavors sweet, fruit syrups, little fruit toppings ala golden spoon.
–taylor like froyo machines
–this tcby likely a franchisee
–little seating inside, some seating outside
–parking lot parking
–signs on pricing on froyo not immediately noticeable. (bad design).

I remember the hey days of TCBY and when frozen yogurt was such a big deal back in the 90’s.
Fast forward to today. I had an itch for something sweet, and I had to stop by the bank next door anyways.
I walk in, the lady which is probably the owner is there, all by her lonesome self. No hello, no greeting, nothing. I swear I could hear crickets in the background.
But oooh! They have my favorite white chocolate mousse there that I loved as a kid growing up. So I ask for a small, and she literally only fills it up to the top of the bowl, are you serious? hella skimpy!
Also not once did she crack a smile or say anything to me except how much the yogurt cost, which for a small is freaking $ 2.99 for a tiny ass serving. Meh… not worth it at all, even for the nostalgic feel of it all. Next time I’m heading over to Blush!

Yay! TCBY! These are next to extinct in the midwest and so when I saw this I had to go. It seems like a family run place. They are friendly and nice. A real pick me up place kind of like pier 1. It’s a nice place to grab a cup of sweet fat free decadence on your way home from blockbuster that’s next door. If you get shivers, expect a ridiculously large portion! Those cups are huge! I like the white chocolate mousse and strawberry. Separately and on different days of course.

It’s a close enough place to walk from work for a break. I really like the White Chocolate Mousse flavor with granola :)