Smart Body Institute

Reading reviews here, I now know why when I had to cancel my free appointment twice due to flu — no one bothered calling or emailing me back from Smart body institute to reschedule an appointment with me even though I left voicemail (since I called before their phones were on apparently) and emailed as well. They did not charge me the 25 $ fail to show charge so I know they got my message which is good, at least.
I appreciate everyone sharing their true experiences.

I’m very pleased with the results. I was skeptical at first, but figured, «What do I have to lose for a free visit?»
I signed up for nine sessions and lost a few inches, exactly where they targeted, of course, which was around the middle. I’m no longer embarrassed to wear pants that are form fitting because that extra inch that hung over the waist band (or hip band, whatever the case may be) is no longer there. Yay!
I loved the self-​help tapes, which you listen to during the treatment and worked well for me. Placebo effect? Could be, but it doesn’t matter to me, since they were helpful.
The staff was extremely friendly, helpful, and comforting. They even gave me an extra visit for free because they were unable to meet with me for feedback on my last visit.
Granted, I didn’t have as far to go as some — I’ve been eating healthy foods and working out since I was a teenager (and I’m over 40 now), but still, it made a huge difference to me in my self confidence.
I read in one of the other reviews that they pushed the supplements and fasting, but this was definitely NOT my experience. I didn’t get anything more than a mention of their availability and it was never mentioned again.
I didn’t lose as much weight as I’d have hoped, but part of that is my fault. (If I could just stop drinking wine! :) An additional note on that: I doubt that you can make much progress if you are overeating and you expect this to work.

Still have not received my credit of $ 99 even though they said it went through. I asked for the statement to show it was actually credited to my account, they said they would send, but never did. I called my bank today and they have NO credit from them. Also, looked up their supposed Better Business certification and it lists a different company, not Smart Body Institute in Pleasanton. Calling tomorrow to talk to manager to get my money back. If no action, I am contacting BBB. This is so shady…

I gave this business 5 stars because they offered a free Lipo Light treatment and kept their promise and gave me a free treatment. I was very interested in spot reducing one area of my body because no matter how much I exercised, it remained the same. I am not over weight at all.
I researched Lipo light treatments online and found that it is a relatively new technology, a couple of years old, no pain and no known side affects. Kewl :~)
I read that Lipo light is not considered a medical procedure because it’s non invasive and harmless. So I gave it a try.
Amazing! Treatment was painless and rather pleasant. I lost ½ inch off each side right after the first treatment. Since I am not overweight the Evaluator told me I could come for more treatments for my problem area if I liked. She also told me that Lipo Light only works on subcutaneous fat which was not my issue, just a stubborn spot reduction. If I were over weight, I would definitely go back again.
I read the previous review about this being a scam and was I really surprised. This is a legitimate business with big offices and a nice office staff right across from Stoneridge Mall in Pleasanton, near my house.