Savvy Seconds

They closed business. Never notified me about it. Took my staff and money too, I guess. I would like to know where to find the owner? Anybody knows?

What is going on??? I had an appointment today to pick up my consignment items, only to discover the shop is CLOSED — permanently. I didn’t get a phone call or any notification. I just brought in a really nice DVF dress a few weeks ago and they took it on consignment and I said if it didn’t sell I would pick it up during my appointment. Nobody mentioned they were CLOSING! If anybody has any info please let me know — I want my clothes back!!! I had been trying to call this past week to pick my items up last week and nobody returned my call.

I’ve consigned with Savvy for 5+ years when Debbie was the owner. Now that Julie is the new owner, the customer service has seriously gone downhill. I’ve taken things in twice to Julie and both times she has turned away majority of my items. Debbie used to take in all of my items and I get a nice check every few months. Julie is way too picky. I recently texted her twice saying I have winter coats to bring in but she ignores my text. I know she read it because her notification is on. Very very poor customer service or maybe it’s just plain laziness!
This loyal customer is forever lost…

Good money return, absolutely terrible customer service. I sold purses there once and got a lot of money back, so I was happy. However, tried calling back a few times over the last 6 months and have never gotten a call back. Call about 6 months ago for selling prom dresses, never got a call back. Then, I called last week to set up an appointment for them to look at homecoming type dresses, that was last Thursday. Today is Monday, and no call back. Very unfortunate because this is the only trendy consignment place in the area.

Arrived at 4:15, well aware that they closed at 5pm. After 5 minutes, the cashier let us know that they closed at 5pm. No problem. Then she started turning out the lights and following us around. At 4:30, she came and asked me how I was going to pay so she could decide whether or not to close out the credit cards. At 4:40, I stepped into a dressing room to try on one thing. The curtain was pulled back, and when I went to spread it over the door, she jumped forward and said «I JUST fixed that. People want to come in here and stay until 5pm, but then I have to work until 5:30 and I don’t get paid». I told her that it seemed like she was ready for us to go so she could close up and that we were just about to leave but would try to hurry, and she did back up a bit and let me try the item on. Someone knocked on the door at 4:45 and they were not allowed in. We were out at 4:47 and the door was quickly locked behind us.
It’s not legal to have your employees work off the clock, and this employee should report this to the labor board if that is an issue. It’s not crazy to make a quick stop at a store 45 minutes before closing, but that’s obviously not okay here. I won’t be back.

I brought in a lot of nice clothing to consign. They only chose 4 pcs which was fine but when the time was up and I went in to get my money, they only showed me consigning 2 pcs with them and would only give me the money for the 2 pcs. She asked me if that was ok and I said No. I even had my copy of the agreement with me. She said she would have the owner look into it and call me. She never did so I called again to check into it and I was told the owner would call me back and once again, she never called me. Very bad business. I won’t consign here again.

Debbie, the owner is pleasant to deal with. She is always busy but when you get a chance to talk to, you know what I mean.
There’s another consignment shop in downtown P-​ton, but I personally find the staff here are much nicer than those at the other store.
The only minus is they do not take business clothes. Overall, this is my go to consignment store to bring my clothes!

I LOVE to shop at this stylish shop in downtown Pleasanton (even though I hate shopping in general), Debbie, the owner talked with me to find out what style I was looking for and knew what would look good with my body type. I bought a few outfits and had a pair of jeans hemmed at the shop before I even left. When I returned a shirt several weeks later that I’d changed my mind about, she offered to just trade it out for a slightly more expensive pair of jeans I was about to purchase.
I will definitely be back — shopping here saves me several hours at the mall looking through racks at many different stores. They carry all the brands I love and Debbie is great at finding things that look good on me.

Savy seconds has to be one of the worst second hand stores I’ve ever been to!
First off the place is very crowded and it’s almost overwhelming! I have been in several times just to look.
One of the times I bought a purse and after bringing it home I decided to look it up online. I was beyond pissed when I found it online! The one I found online was on sale but it showed the original price as well. The one I bought from savvy seconds was used and had some scratches and marks on it so I figured I was getting a good deal for it. Wrong! They sold it to me for basically the same price as a brand new one at original price! Ripoff!
I have gone in since to look around and I think most of the items are worn quit a bit and way over priced!!! I will never purchase from here ever again!
Also, the owner is downright RUDE and has HORRIBLE customer service. When I walk into any type of store I don’t mind being greeted but don’t be pushy or rude!

First off, I am extremely busy running a business and I’m a terrible shopper. I actually hate shopping. I never pick anything out that is flattering… to a fault. I got married in June of this year and I needed a dress to wear for my bachelorette party as well as my rehearsal dinner. So, on my lunch break two days before these activities I went to Savvy Seconds. Immediately, they welcomed me into the store I told them what I was looking for. They picked things out that I never would have even thought to try on and it all looked amazing. I bought two dresses with shoes to match for both events and I felt absolutely beautiful. Thank you to Debbie for helping me out that day. You made me feel like the most beautiful bride to be! Savvy Seconds is second to none!!!

I have been a consignment/​thrift shopper for 2 decades+! Savvy seconds is expensive without the quality to support the expense. The gals working inside the shop are awaiting customers arrival so they can follow you around and every 5 minutes or so, politely ask if everything is okay.
{it would’ve better if you just left me alone}. Everything in the store is very well organized so why do you have to keep following me around? Are you Bored? a stalker? This behavior irritates me. i can and do shop by and for myself so.. . Leave me alone.

Rude owner, Rude staff. The owner is never there on busy days. The merchandize are damaged, smell and have stains on them. The store is always very unorganized and overwhelming. Nothing is in the right order to find… The prices are extremely high for USED clothing. You can buy better at department stores and with much better pricing, more organized, better brands and be rest assured that you are dealing with professional staff and not buying clothing with stained and damaged.
Staff are a bit pushy… they put a smile on to force you to buy…
I live in Pleasanton now and have been to the store 3 times. Never again.

Love this place! Super cute 2^nd hand clothes — nicely organized, so it’s easy to get in and get out if you are short on time! I have found that all the ladies that work here are so nice and helpful! Will definitely be back!!!

What a gem! Not only can you pretty much find anything for any occasion here, you can get a great deal. They have consigned and new items and don’t get me started on the incredible jewelry. Don’t forget to slip into the back. Shabby Chic furniture all dolled up with ridiculously great style. Huge fan. All the ladies here are super nice! Thanks again Debbie and Gina!!! I will be back again and again…

I have to object to the other review mentioning the cat. The cat gets the stars in this review and I thought it was best part of the place, totally cute and shame on anyone being down on the cutest cat. Besides do you really think people who consign clothes don’t have cats?
About the place prices high for jeans I thought. Got some interesting original jewelry and some ok clothes.
I did not find consigning there to be great, they paid me and the check bounced and then I had to go back to get a new check. I was suprised they did not mail it pretty inconvenient, but I brought my husband there to see the super cute cat.

Throat tickle, itchy eyes, aaaaachoo! Dander on the second hand goods or cat in the house? It was a cat and it happened to be napping in the section I was interested in (jeans section). Imagining microscopic allergens falling all over those Joe’s jeans almost made me walk away but I was curious. What do cat blessed used jeans cost? Too much…

Awww, I really wanted to like this store! I’d walked past this location dozens of times, and finally decided to go in and find me a bargain!
Well, first I had to find my Allegra, since there is a «shop cat» hanging around and shedding hair everywhere. Really, you can’t bring peanut butter to kids’ schools any more for fear of allergies, but it’s acceptable to have a cat? I guess it’s a privately owned business; they can run the store how they want. Then I had to find my nerve to say «no, thank you, just browsing» about twenty times — I really was just browsing! Looking for a little low-​priced treat. Please, don’t come in the dressing room with me and encourage me to buy too-​small designer jeans because «that’s how they’re supposed to fit!»
I did end up buying a Banana Republic blouse because I liked the cut and style, but honestly I could have gotten it on the sale rack brand-​new for the same price, if not cheaper. I understand high prices at vintage/​consignment shops in SF, but we’re in the suburbs here! I’m happy this store stays in business, because anything local is better than giving your money to a faceless corporation, but I wish they had given me a reason to come back.

I think the people that gave Savvy Seconds a bad review were in a different store.
This is not a cheap type of consignment store so if you are looking for that proceed on to the thrift store.
The owner of the store Debbie is extremely helpful. I once needed help with an outfit and she knew exactly what would look good and even picked out an inexpensive handbag to pull the outfit together.
I almost always find something I have to have in this store. I have bought several dresses from Savvy Seconds that I have received so many compliments on. All of her clothing is in great condition, pre dry cleaned and some of the dresses I have purchased still have the price tag on them.
The people that work in this store are all very friendly and the bubbly, little Brazilian (sorry bad with names) is a great addition to this store.
This is my go to spot for a lot of my dresses.

I was almost lured into buying an old «Coach» purse here but when I opened the flap to see the price they were asking and I thought it was a joke. I guess I am not much of a «bargain hunter» so I am not used to such high prices even on name brand items-​when I am not shopping at Nordstrom.
I guess I am not so Savvy or savvy enough to overlook dreck. This store is not for me-​sadly.

I’ve been to a few consignment stores in the ghetto better than this. They tout themselves as an upscale consignment store when in actuality they sell not so upscale items like worn out shoes, sequined dresses from eons ago, not to mention handbags that still have the hand attached (okay so I embellished a little on that one).
Regardless this was a needless stop and not to return.