Pleasanton Smog and Repair

Quick and the most reasonable priced around. I’ve paid more than double at other smog shops.
I was in and out in about 15 minutes.
I will come back for sure

Jake was extremely professional. I called about 4 other places for quotes on a smog check before calling these guys… ALL of which were charging at least double. I came to Pleasanton Smog and Repair right after lunch, and about 20 min later, I was on my way out. Will be using these guys for all future smog checks.

I just typed a whole amazing paragraph about how id recommend this place and Unilocal deleted my font for taking 30 minutes to do so. Overall busy place and small waiting room, but honest in telling you what you need for your car. They went to a Chevy dealership to get an oil plug because another business damaged it the last oil change. I was still in and out in about an hour. Customers may want to get a ride or go downtown during the wait. Decent and cheaper pricing for full synthetic oil changes compared to Big O tires and the Chevy dealership I’ve went to in the past.

I came in for an oil change and was informed that the service indicator in my car (for an oil change) can’t be reset because it required a coolant change for about $ 125. I took my car to my trusted auto technician to double-​check. He said that I didn’t need to change my coolant, topped it off for free, and turned off the indicator.
Offering discounts so that you can bring in business, then try to upsell is a common and understandable business tactic. However, for me trust in any auto servicing business is important to me. Misleading customers to gain unwarranted business isn’t acceptable.

Coupon deal for smog check. $ 25 out the door. Cash only for smog jobs.
Came back for a synthetic blend oil change and tire rotation. $ 40.
Small shop. Office, bathroom, and waiting room are all in the same room. It’s better to drop off your car than wait.
Gets busy and they close for lunch, so call ahead for an appointment. Irwin seems reasonable.

I thought my 2007 Honda Civic Hybrid never needs to be smogged, it was a rude awakening requirement that mailed with the 2015 registration forms from CA DMV, totally a surprise this year. Good thing Pleasanton Smog & Repair does this at a very reasonable price with a coupon paying cash. My 180k+ miles Honda easyly passed with flying color, but I was $ 25 poorer for this new CA DMV requirement.
I already ordered a Tesla 3, next year, smog check will be a thing of the past, unless DMV throw another surprise. Lol

For 25 bucks I get my car smogged! People are cool! This is my second time taking my car for smog test and I will continue taking my cars there as long as the prices don’t go up.

This review is only for the smog check. I went there for a smog check and the process was smooth. I first went to a place in Dublin and was quoted $ 68 even with the coupon. These folks were nice and I was out in no time. You have to present the coupon upfront. The coupon lists the price upfront and no other funny business.

Went there for smog check, what a waist of time. Was there for a hour and a half, waiting for my test to be done, only to fail. They wanted to charge me 400 to fix it. Seemed like a bait and switch. So I took it to another shop for a 2^nd opinion, and what do you know, it passed the test, tech informed me to always go to a shop where they only do smogs. They are faster and never try to upsell you repairs because they cannot perform repairs.
Test cost 15 more than this place but I passed and only took 15 minutes. I’ll pay the extra 15 bucks time is money, rather than saving 15 bucks but waiting a hour and a half just to fail the test.
Never again.

My first review was removed and this is the first time I have felt compelled to actually write it again.
Reason for my review:
First Note — Don’t ask for JAKE TO WORK ON YOUR CAR. ALSO ANY BUSINESS THAT TRIES TO FORCE YOU TO REMOVE YOUR REVIEW IS BAD BUSINESS!
This shop messed up my thermostat and sensor (drive a BMW and you’ll know they have sensors everywhere). This was back in December of 2014 when I needed a smog and fluid change. Then I come back this year for a smog and find out there’s a loose thermostat. When I asked the price he said $ 600 minimum but we may find more going on and I don’t have time for about 2 weeks to work on your car.
This was the last shop to work on my car so blame is on them. Went to another shop found out they didn’t seal my thermostat and damaged both my sensors.
Ended up going to T&T auto repair in San Jose since I work out there a few days a week, I WILL NEVER COME BACK HERE BUT I WILL WRITE MY REVIEW UNTIL IT STAYS POSTED.

We’ve been regulars here for smog checks for years and they’re great. I was surprised the other day however that they’ve joined «The Others» in charging more for SUV, s, etc. I always thought that it spoke well of their character not adding on an un-​necessary charge … nothing is different in the test than in smaller vehicles so why do these places add a fee??? Anyway, they’ve now added $ 10.00 to the cost, hence 3 stars. :(

This place is fantastic! Got my smog check (not the star) for $ 25 and I didn’t have to even watch! Only reason is because its cash only when using the coupon (not a problem though). I had to walk a few blocks down to chase to get some cash. And along the way found some neat shops and had myself some ice cream on a nice warm day. Anyways, I got back to the shop and my car was ready to go with DMV papers and invoice ready to go. As soon as I got home that night I was able to go onto the DMV website and paid my fees. Overall great speedy service and most importantly, they left my car the way I had it!
Would I come back? Yes but make sure to get the coupon in the mail for smog check

Honest, hardworking, helpful, friendly, and ANGELO! My smog check took 30 minutes, even after this dude cut in front of me in line. The waiting area is graced by the presence of Angelo, the most adorable office dog EVER. The staff is so honest, the prices are great, and they have taken care of my car for 4 years now. The location is prime for a Saturday, if you’re dropping your car off for an oil change, you can walk down to the plaza across Main for a bite, or walk to downtown Pleasanton. I prefer to hang out in the waiting area with coffee and Angelo :).

Did what they are suppose to do!
Thanks to mailer coupon for smog test. Got my car in the morning it took around 20 mins to get it done and they sent the report to DMV (still better option to carry the report to DMV)
Coupon clearly mentioned pay cash to get the discount mentioned on it, gotta do it with cash… No complaints!

Review is for SMOG
What can I say? I came here to get a smog, and that event took place with no issues. Enough said. Well… maybe I’ll add a few comments.
Price — LOWEST price thanks to a mailer coupon.
Location — Not too hard to find. GPS guided me close enough, and the alleyway was thankfully blessed with a SMOG sign on the fence at the front entrance (off of Stanley). However, Google maps doesn’t seem to get this one right as the building appears to be a lot closer to the Vervais Ave side street.
Business — Comfy seating inside and a few chairs outside, which was perfect today due to awesome weather.
Staff — No complaints here.

Well deserving of their 5 star reviews. Went here on a rainy day about a month ago for a smog check. Brought a coupon from the mail. I believe you can also find a coupon on-​line and print it out. The place is a little hard to find. When you turn into the automotive repair complex, it’s at the very end. Fortunately, one of the workers was outside and directed me to their place.
The smog check only took about 10 – 15 minutes. It was exactly $ 25 cash (NOTE: the coupon says you have to pay in cash), with everything included. They sent the certificate electronically to the DMV and I paid my registration on-​line. I got my sticker in the mail. No issues whatsoever.
The reviews on the price mix-​ups for repairs are likely communication issues and not blatant dishonesty. Yes, I agree that you should get a written quote before repair work or expensive maintenance. When I was waiting for my smog check, I overheard one of the employees convincing a customer over the phone NOT to go through with a repair, because it was expensive and his car wasn’t worth that much. This guy just turned down work (and income) for the good of his customer. Wow, pretty amazing.
Will definitely recommend to others looking for a good/​fast/​cheap place for a smog check.

So disappointed. Just came back from a maintenance service, and I feel like I’ve been had. I’ve been coming here for my car care (oil changes, maintenance, smog checks) for almost two years. I used to like it here because I felt like I could trust these guys. I’m happy business is growing, but there are some changes I don’t like:
1. Instead of getting one quote up front before the start of work, I ended up getting 3 quotes for different things (the first one was for the maintenance, which is what I came in for. The second quote was for replacing the filter. The third quote for changing my spark plugs and doing a brake fluid and power steering flush). I was never given one total cost for all these services, I just had to add everything in my head as each thing came up (which I thought was going to be around $ 300, but the total came up to $ 465 — I obviously either missed something or things weren’t communicated properly). My fault for not asking for the GRAND TOTAL and just agreeing to everything (again, because I used to trust these guys).
2. Since when has there been an extra charge for an oil change when you are having a maintenance service performed? I’ve always been used to paying the quoted maintenance fee, which included the oil change. Today, I was charged $ 130 for the maintenance, and an additional $ 24.95 for the oil change. The initial maintenance quote was given to me verbally, and I wasn’t told that the oil change would be a separate charge. All I was told was that the «maintenance service is usually $ 130, but since you have a Honda, I will drop it to $ 95.» He never even stood by his word, and I wasn’t even the one who asked for a discount to begin with. Get EVERYTHING IN WRITING before any work is done!
3. While I waited for my car (2 hours total, completely expected on my part), I saw about 4 people get turned away for smog checks near the end of the day (between 3:30 to 4 PM). The lesson here is to call in advance to make sure they can take you (although I did overhear 2 customers say that they had called and been told to go in, and yet, they were turned away still).
4. The salesman pitch. I trust you when you tell me my spark plugs need to be changed, but why did you recommend to do that when on my «Owner’s Manual» it says to replace spark plugs when the Maintenance Minder number is «4» and mine was only at «1» (tire rotation)? Again, my fault for going along with it, but again, I trusted your recommendation.
5. More salesman pitch because I’m a girl. Did I really need a power steering and brake fluid flush? I forgot that they used to always try to up-​sell me on these services at Oil Changers, but I thought you were better than that, so again, I trusted your recommendation and went along with it.
So basically, I went in for an oil change plus a basic maintenance (just checking fluid levels + tire rotation according to my «Owner’s Manual»), but walked out paying $ 465 for all the extras they recommended — new spark plugs, brake fluid flush, and power steering flush. I’m happy to pay if I really needed all these extras, but my gut feeling tells me I’ve been up-​sold and taken for a fool.
Advice to the business owner: run your business the way you used to (honestly), and you will make more money that way (by retaining customers) rather than by making unnecessary recommendations.

After I moved to bay area in 2012, I chose this shop for oil change and smog check before registering my vehicle in CA.
The price for oil change was obviously better than other shops near by.
The first time when I visited their shop, a guy (sorry I forgot his name) told me in a very frankly way that my car wouldn’t pass smog check and I should fix it first before wasting money doing smog check; he also offered me to get the car fixed and make sure to have it passing smog check. After visiting two other shops around Pleasanton, I went back and accepted the deal.
The problem was worse than they originally estimated, and it took longer for them to get the car fixed:
* I sent the car to the shop sometime in the morning, and expected to get it in the afternoon;
* Around 2PM-​3PM Jake called me saying there were another problem and will take $xxx money for it (labour and parts); I accepted it.
* Around 5PM-​6PM Jake called me again saying there were something else that needed to be replaced and will take $xxx money for it (labour and parts), and I accepted it. They also told me that the car won’t be ready on the same day.
* The next day was a Sunday. Jake continually worked on it and called me later on that the car was fixed. He drove the car to my place and gave it back to me (without asking me to pick it up).
Jake sent me a bill of about $ 400 for that, and I was definitely happy with that price:
* I knew my car had some problem that was very hard to be diagnosed, and I had visited other stores before but none of them (including technicians from Chevy) could get the problems fixed.
* Jake did spend lots of time on it, including working on Sunday morning for that.
* Although they did ask for different prices about 3 times, they didn’t add them up and try to charge me more. Although they spent more hours than expected, they didn’t ask me to pay for all of that.
* The price also included a smog check certificate!
My experience with Pleasanton Smog and Repair was very happy (both for oil change and smog check), and I’d like to recommend it to people around Pleasanton.

$ 25.00, a 30 minute wait and free coffee. In and out very quickly. What more could you want.
This was a great find on Unilocal.I echo the comment about the place closing down or lunch for the employees. The owner was very up front about it. Way to take car of your employees. Will come back the next time I need a smog check.

Went there for a Smog check. Absolutely terrible. The person at the front desk is confused. Very slow technicians. It seemed that they were doing me a favor by
doing the Smog for me. Not going back. Don’t let the low prices draw you into
going to them.