Pacific Dermatology

Previously I had issues with Pacific dermatology but more recently all of my experiences have been positive, they’ve been very helpful and suggested new and more efficient ways to fill my prescription

This is a review written by my boyfriend Keith because he doesn’t have a Unilocal account…
DO NOT GO HERE! They butchered my back because I have some large sun spots they removed 4 at first. Then they resized two and decided to look for more and took two more out and now they have to resize the last two and want to inspect for more. Why did they not look for all of the spots at once and take them all out at once?! I am tired of having to go in over and over.
The first time I went in I was originally going in to get a gross bump on my leg looked at. He looked at it and gave me an antibiotic then immediately looked at my back because I was worried about a few. He said he would be right back, came in shot my back with numbing stuff and immediately started digging. He didn’t tell me what he was doing, he just started. He also had his nurse or assistant doing it. The one thing you never want to hear when getting stitches is the doctor instructing the person how to do it!!! I was not comfortable.
The second visit I went to I told him the bump on my leg was still there and not going down. He looked at it and said it was fine and didn’t want to touch it because of the antibiotics. Great. So now I get to deal with a nasty bump and the doctor wont even do anything about it.
This doctor is also not very professional. The way he talked to me sounded like he was on speed. I was not comfortable with him working on any part of my skin.
And to top it off they broke doctor patient confidentiality. I gave them my phone number to call and give me information on my skin. I do not like doctors telling my parents (I am 22 NOT a minor) because they never relay the information to me correctly and I would rather hear it from a doctor. They called my parents (who are also patients of this location) and told them everything instead of ASKING for me or even asking for my cell phone number. I was furious! I could sue them if I wanted to. I am not a minor and I deserved to get a call not have them leave a message with my parents.
I would not suggest going to this place! I am for sure moving my business somewhere else.

I have been a patient of Dr Fung’s since 2000, and I’m happy to take my family to him as well as recommend him to my friends (and anyone else who says they’re looking for a dermatologist). Dr Fung is compassionate, personable, and encourages you to participate in and have a say in your own healthcare. I’ve had moles and cysts removed. I’ve been in there for acne, rosacea, and melasma. His office staff, especially Bernadette, are great to work with and very efficient. I’ve never been disappointed with the care I (or anyone I’ve sent his way!!) have received.

I have been seeing Dr. Fung for about a year now. I am very impressed with him and his staff. They are very friendly and welcome you when you come to the office. I always get right in when I make a call and they have even been accommodating when I have had to reschedule with short notice.
I have been there for a mole screening and suspect mole removal. The first time I went in was because I had a mole on my shoulder that I wanted looked at and the doctor identified it as okay, but then commented that the one near it (that I hadn’t even noticed) was concerning. I am very grateful that he noticed the mole because it turns out that it needed to be removed. If he wasn’t thourough or caringabout what he does he would have looked at my one mole and not cared about anytihing else, sent me on my way and then I would be seeing him for Melanoma.
I have now had Botox with no bruising — yay!
I am so glad I found Pacific Dermatology!

I saw Dr Fung for acne. He seemed knowledgeable, but his bedside manner could be greatly improved. Several times now, I’ve always had to wait 15 – 20 minutes after my appointment time before he would show. He never apologized. I make sure to arrive on time out of respect for his schedule; I don’t think it’s too much to get that same respect for my time. I couldn’t believe it. During one of my appointments, he was sitting there typing away on his tablet and keyboard while he was supposed to be looking and focusing on me. I knew he wasn’t typing anything related to me. He caught himself, but it was one of many things that made my experience a bad one. He came in and proceeded to grill me about my medication regiment. He came across brash and annoyed at something. He came in without reviewing my charts as he would have seen my blood test had he reviewed it beforehand. He likes to prescribe accutane and while I don’t question the efficacy of this medication, I feel that his approach is purely based on just taking a pill. I don’t pretend to be a doctor, but I feel that it’s a combination of a pill, diet, exercise and/​or stress management that are crucial to controlling acne. He didn’t emphasize diet, exercise and stress management as a part of the education process. I know that there’s not a pill for these things, but at least talk about them. At the end of the appointment, I left feeling worse and upset by the whole experience that has left me seeking alternatives elsewhere. Bedside manners are just as important as knowledge.

I highy recommend Pacific Dermatology for ALL of your derm needs. Whether you need help with a medical condition or seeking a cosmetic procedure Drs Fung and their team are highly professional and dedicated to quality patient care.

I first came to Pacific Dermatology for a regular dermatology appointment. They referred me to their esthetician, Shirley Negron. One word can describe her: Miracle Worker! She is absolutely amazing. She took the time to sit down with me and recommended a treatment plan after listening to all my dermatology concerns. I have been seeing her since January and have only had 4 appointments with her and my face has cleared up tremendously! My skin has never looked this great. For the first time in my life, coverup makeup is optional. I have tried everything from harsh topical medications to the Kaiser antibiotic regimen. Nothing has produced results like this for me. I agree with the other review that states that Shirley is extremely knowledgeable. She is truly special and dedicated to her craft. During the facials she goes above and beyond and gives you the most for your money, including light facial massages that feel amazing. I have received nothing but professional service at Pacific Dermatology and would recommend them to anyone that is fed up with regimens that have not worked and yearn for results and healthy skin!

I highy recommend Pacific Dermatology for ALL of your derm needs. Whether you need help with a medical condition or seeking a cosmetic procedure Drs Fung and Lee and their team are highly professional and dedicated to quality patient care. The doctors are friendly, compassionate, and well schooled in the most current procedures, technologies and drugs. They work with your to provide a customized and comprehensive solution to your needs. In addition to the doctors, I highly recommend their onsite esthetician, Shirley Negron. Shirley is amazing!!! I was experienceing adult acne and before relying on prescription drugs and medical procedures Dr. Fung recommended the services of Shirley. Shirley took the time to understand my problems and worked with me to create customized facials to address my needs, Within four weeks my acne was healed and through montly facials I am no longer experiencing breakouts. The wonderful bonus is that my fine lines and wrinkles have also been reduced through the facials. I was thrilled to have such great results without relying on presciption drugs or medical procedures. Shirley is extremely knowledgable and is great at teaching her clients how to achieve their best skin. I highly recommend that everyone experience her services! I must add that they are very competitevely priced as well. Shirley is simply the best! I have been a patient of Pacfic Dermatology for many years and have had nothing but the highest quality of patient care and service. All of my needs have been met or exceeded!

MIRACLE worker! One of the best dermatologist around. Dr. Fung is very caring and never pushes additional treatment like some doctors.

i was there 2 years ago with terrible acne problems. dr fung help me a lot. the only thing i can say to hem is thankyou

I have been going to Dr Fung for over 5 years for laser treatements. He was one of the first dermatologists in the bay area to use Candela lasers which was how I found him. I can say objectivley that I look at least 8 years younger than I am and compared to people my age. This is confirmed by others and new people that I meet. Not just my opinion. This result from simply going once every one or two years for treatment.
I also appreciate that even when he moved to the larger location and had more overhead costs he didn’tt gouge his patients like other dermatologists. For laser treatment he is priced realistically at least 50% less than other Dr’s that do laser treatment in the bay area. I appreciate that.
What I also like about Dr Fung in addition to his self depricating sense of humor which most Dr. s lack, is that he discusses the approach and provides details on the pros and cons of each option. He knows what he is doing. Worth seeing.

This is an update to my previous review.
Finally, got a call from Dr. Fung’s office today and now have the answer to my question. The lady was nice and polite.

Okay after reading the negative posts here I feel I have to weigh in. I have been seeing Dr. Fung for at least 5 – 6 years. He does not push medication (i.e. the Accutane) and if he asks you which strength of medication you prefer (as the previous poster mentioned), it’s because he is a collaborative physician. You know better than he does, actually, about your preferences. Don’t fault him for consulting you.
If you were kept waiting it’s because he gives each patient A LOT of time. I’ve often wondered how he makes any money at all :) Seriously, I feel guilty sometimes. I figure I will have to wait too, so if I’m in a hurry I make my appointment for first thing in the morning or first thing after lunch.
I’m a little embarrassed here because it sounds like I’m in love with my derm, and in a way I am! I refer people to him and Dr. Lee all the time. I am always being told that I look MUCH younger than my age and that my skin looks great. Works for me!

Dr. Fung came recommended by a friend but I was still nervous as it was only my second time getting botox. The waiting room was clean and the receptionist was friendly. I was shown to a room in a matter of moments. Dr. Fung explained the similarities and differences between botox and dysport and asked me questions about the results I wanted and where my areas of concern were. A few injections and a cute pink ice pack later and I was on my way back to work! I will definitely be going back in 6 – 8 months for my next treatment. Thanks Dr. Fung and staff! :)

Have had the pleasure of Hilarie’s services for several years now for brow shaping, facial waxing, and now, dermaplaning. It is normal to be hesitant about allowing someone to shape/​wax your brows, I was initially, but now trust her totally to do what’s right for me. Also, at her new location (in a dermatology office), she can now do dermaplaning which removes all hair from the face gently with a blade, so much more comfortable than waxing. Also, leaves your skin baby smooth.

I made an appt with Dr. Fung for a wart on my foot and a dry skin rash on my hand and disappointed with the service that I received. Yes, he froze the wart on my foot and gave me a disapproving look when I told him that I worked out at a public gym. I tried to ask the cause of the dry skin rash on my hand and he simply told me it was just common eczema and couldn’t explain how I got the rash. He then went on to ask what kind of ointment I would prefer — a medium cream or a strong cream — shouldn’t he decide this? I would not go back to this office.

I too went to Pacific Dermatology and as long as I saw Dr Lee things were fine. then I started seeing Dr Fung and he didn’t care much and I have the scars to prove that. Simple freezing of moles left huge scars on the décolletage area. For a Dermatology professional I was not impressed.
Then they moved to the big office (one they are in now) and 2 years later I get a bill for $ 300.00 that they say I didn’t pay. I believe what happened was they submitted it and the insurance co would not pay as they told me many things that could have been grouped together were submitted separately, that way they get paid more.
So I am not happy w/​them AT ALL

i made an appt with dr fung for skin irritation and dryness on my face. he clearly was not interested in my issues or concerns. he didn’t even look at my face as he started talking about how great accutane would be for my adult acne. i don’t really have adult acne. i have been on differin for 2n years and treat any blemishes with the topical drug. he went on and on and wouldn’t stop until i agreed to sign up on the damn enrollment program. apparently, there is a whole politically push to ban accutane and dr hank fung (funk is you as me) is a big pusher of accutane. he had a very annoying, aggressive, negative energy. his office is more for cosmetic surgery than anything — clearly not a doctor in the medical sense.

I went in to see Dr. Fung for the first time. Interested in botox. I had it done once before at a med-​spa and did not have good results. Dr. Fung came highly recommended by a friend of mine. After my last experience where I ended up looking like an alien I was nervous to say the least! Dr. Fung was very professional and what I liked the most is that he «listened» to my concerns. He also didn’t push me to do more than I really needed (like the last place) and I did not feel like he was trying to just sell me as many units as he could. It has been a few days now and I can tell the results will be exactly what I wanted and will not end up looking like Spock! I will most defiantly be back.

Incredibly disorganized office and unprofessional staff. When I arrived for my appointment with Dr. Fung, the waiting room was empty. The waiting area quickly filled up and walk-​ins were taken before me. After waiting in their dirty (yes, DIRTY) waiting room for an HOUR, I told the receptionist that I needed to go back to work and asked for my co-​payment back. She said Dr. Fung was ready to see me and she put me in an exam room. I had to wait for another 20 minutes in there before he showed up. He seemed very inexperienced and kept asking me what I thought he should do. WHY would I pay money to a doctor if I have to tell him what to do??? Incidentally, I was there for a skin exam, to check for irregular moles, etc. I wasn’t there for cosmetic surgery, in which case my opinion would be important. Also, while I was waiting in the waiting room, 2 different people came in with complaints about work they’d had done. One of those people looked like her nose was about to fall right off her face! I told Dr. Fung that I would come back to have some suspect moles removed, but I never went back for any treatments because it was clear to me that I might be permanently maimed or catch some kind of infection if I were to return there for any kind of work.