Narayan Wellness, Inc.

I have had back problems and massages for years. Today was my first visit to Narayan Wellness, massage done by Justin. Excellent massage. He also recommended some daily stretches which should help my back. So glad I purchased this GroupOn!

Received a massage from Crystal today. Was amazing — she removed all my tension and tight muscles — next massage will book with her and recommend her to friends.

This is an update to the desperate review I posted yesterday. A few hours after posting the review, I was pleasantly surprised to receive a call from Justin. I immediately launched into the horrible experience I had with his business. Justin apologized and explained to me that due to a new software upgrade, they have been facing some issues. He informed me that prepaid packages do not expire and it is a law in California. This is good to know for the future.
Justin was with me the entire time that I tried to book an appointment online. He was extremely helpful and apologetic.
I went in for my massage today and it was a very good experience. I am really happy with the customer service I received today! I hope they keep up the good work.

I am updating my review from a year ago, primarily because I want people to know ahead what to expect.
PROS: Clean office, inexpensive, online scheduling, massage quality is average.
CONS: Very poor customer service skills. Poor appointment management, last minute cancellations on their part. Rude demeanor (Justin) when informed that I will no longer continue with them which led to shady charges on my credit card. As a member, you accumulate massage credits that are wiped clean if Justin gets angry. Beware!

My 60 minutes massage lasted 45 minutes. Justin is not really professional person. Disappointed with their lack of service and massage style by JUSTIN. I don’t think I’ll return. STAY AWAY.

Always a pleasure to get a massage in from Narayan Wellness. I am a competitive athlete and have a crossfit competition this weekend. With all of my tough training sessions, my shoulders have tensed up and I needed an adjusment before the weekend. It is so easy to book an appointment through their Mindbody system, and their availability is pretty open. A 60 minute session with Justin was all I needed, I’m feeling 100% and ready for this weekends competition!
If your looking for a great, clean anf friendy place to get a message done, this is the place to go!

I am an injury expert. I have broken my arms, shoulder, ribs, knee, and ankle during various endeavors over 50+ years of hanging around on this earth. Some of these joints have been broken more than one time. I probably have enough PT hours to get a degree. Points is, I have experienced the good and the bad and Justin in one of the best and is a must have component to any serious rehab routine. The ortho has his skill, the PT team has theirs, but massage/​stretching combined with good nutritional advice and best practices to continue at home is priceless. Justin’s ability to pin point issues and understand the dynamics of my body and its needs are second to none. Just do it — it will accelerate your recovery and improve your performance.

My 60 minutes massage lasted 40 minutes. Justin clearly cut me off when I asked why 60 minutes service was not provided. Disappointed with their lack of service. I don’t think I’ll return.

Justin Fixed Me! Not sure how else to put it. I love massages and have tried them all but Justin’s style is hands down the best. He as a great mix of releasing the tension and working the muscles out. I signed up for this yearly plan so I get one massage per month. It’s the best thing I’ve ever done. It’s well worth it and comes high recommended. Thanks Justin.

My job is physically demanding and leaves me with a sore back, neck, shoulers, arms, and hands. Being new to the area, I wanted to try a few massage places so I went on Living Social and found some massage deals. I bought 3 different deals and Narayan was the 3^rd place I tried… as the saying goes, 3^rd time’s the charm! Get the deal if it’s still on Living Social… it’s totally worth it! I have now had 4 massages with Justin.
Rating of massage therapist and massage: 5 stars.
Justin is my massage therapist and what the other reviewers say is true. He really is gifted in his craft and hits all the spots that I wanted him to and finds others that I didn’t know needed some attention. His hands are strong and warm and he is always very professional. I always leave feeling relaxed body and mind… all tension gone. He also uses a lightly scented lavender lotion that is perfect. Not a super strong scent, moisturizing, and not oily!!! He warms it between his hands before he starts massaging so no cold lotion on your body. For those who are use to a warm towel treatment after the massage, he does not do that here. The length of the massage averages about 50min-​55min, pretty typical for an hour massage. He gives you 3 – 5 minutes to undress and get comfortable under the sheets and does not pressure you at the end to hurry up. He does not rush you in or out.
Rating of the location and technical aspects: 4 stars.
What I look for in a massage is the ambiance, smell, ease of location/​parking, music, and temperature. The location is a little hidden and can easily be missed. The office is in a building with other businesses. There are two parking entrances that circle the building and parking is ample and free. At first, I didn’t like that the massage was located in a chiropractic office, but there is no upsell or pressure at all from the chiropractor, the chiropractic staff, or Justin. Usually, Justin is in the front waiting for you to arrive. The room is near the back of the office, dimly lit, and clean. There are hooks for you to hang up or clothes or a chair to put them on. The room does not have a strong smell like some other massage places where they spray too much air freshener or oily scents. There is a faint lavender smell that is subtle. The music he plays is soothing and calming, not too loud, not too soft. However, if you listen carefully, you can hear the other music that the chiropractic office is playing… it doesn’t bother me, but if you are someone who doesn’t want to hear anything else, this may not be for you. Last thing, the temperature… not sure how much he has control over it, but I find it to be a little too cool. My hands and feet always seem to get colder as I am laying on the table, but it is not enough of a negative to keep me from going back.
Rating of customer service and ease of appointments: 5 stars.
I’m technologically driven. They have a great website where it is easy enough to make appointments, change, and cancel appointments. The first time I changed one of my appointments, it was a little confusing mainly because it makes it seem like you are making a whole new appointment and not changing an appointment. But in the end, it has a little pop-​up that tells you that your appointment change was successful. The customer service is excellent, Justin is always very nice and polite on the phone and in person. He also has a reminder system of your appointment that will email you to confirm your appointment which I appreciate because I like to do everything electronically.
Overall, 5 stars. Like I said, I came for a relaxing and effective massage and that is exactly what I get from Justin. If I could offer some tips for improvement or making the experience a little sweeter, I would recommend having hair-​ties available for women (or men) who didn’t bring one and perhaps offering a hot tea or water after the massage.

Miracle massage!!! I have been going there for several weeks for TMJ (jaw) and I can finally open my mouth. It’s very hard to find someone that will work on that area, and he is absolutely the best! Even though my jaw is still healing, I am going there for my back now. He was able to work out a great deal too.

I was conflicted as to whether to give a 4 star or 5 star review. The only reason it’s not 5 star is because the location… Renting a room in a chiropractor’s office. The office is «sterile» and the employees don’t seem happy. That doesn’t lend itself to feeling like you are about to get pampered. The room that they rent from the chiropractor has a nice ambiance. Justin is a VERY good massage therapist. He definitely knows his stuff. I will be back, but I will also keep searching for that «spa» feel.

I went to Narayan because I had been having tension headaches every single day and I really did not want to take medication every day. I made a 30 minute massage appt with Justin and requested he just work on my upper back, shoulders and neck. I was very pleased later that day when I did not get a headache. Then 2 days went by with no headaches and on and on. Its been 9 days without a headache so I purchased a package of 10 1hour massages or 20 half hour massages at a great discount and could not be more excited about it! I completely recommend massage for a tension headache and Justin at Narayan would be a great choice!

Finally a great massage place near my home! I purchased a groupon to try this place out a year back when they were in Dublin. I met Justin C. who is one of the therapists there. An absolute professional, and most importantly strong enough to really give a good deep tissue massage. Justin was actually able to diagnose what was causing my lower back pain by asking about my daily work routine. I am so happy with the place and Justin I purchased a 10 pack of massages. I am actually hoping my work will hire then for a wellness plan.
On a side note I have seen complaints about them asking for a credit card number at first. I have NEVER had a problem with any of the billing procedures in almost 2 years.

I have used their massage services several times. HEAVEN! They are punctual, professional and so therapeutic. I would highly recommend them. Go and enjoy! They even have Saturday appointments and you can schedule right online!

Very professional and relaxing! Never had a bad experience here.

I’ve been getting massages for years. This is by far the best massage I’ve had. I’ve been a loyal customer since 2012. Thanks Justin!