Lin Eduardo, MD

Everytime I come here I have to wait… appt was at 10 I arrived promptly and was just placed in an exam room… it’s 11fricking30! Horrific service from unprofessional staff who would rather tell patients and interpretors about their nail appts than service patients! Argh! Hope this is over soon.

My plan gives me very few options so I didn’t bother researching reviews, just had to find a doc. Do not go here. Just don’t. Really.
Read the reviews, and let me add my consult he left the door WIDE open so I didn’t even have any privacy. I could go on and on, but it bothers me to even recall my experience. Find someone else, you will regret going here.

First impressions last. Just spoke to the receptionist today, person was unprofessional, and had an attitude on the phone. Would definitely not recommend this place after that conversation.

If I could give this place NO stars I would. I am so frustrated with this disorganized office. The only reason why I would take the time to write a review is to warn the general public not to go here. Dr. Lin is the rudest inconsiderate «doctor» I have ever met in my life. And I am pretty old!!! As far as the staff goes they are very kind an friendly people. Maria is a kindhearted individual. Please do not go here I made a major mistake and now I am stuck seeing this HORRIBLE doctor for the next several months. Dr. Lin does not even speak English or complete sentences. He does not make an effort to get to know his patients which is a shame. But the staff is super helpful. PLEASE DO NOT GO HERE

I’ve been to a few pain specialists but not one of them and I mean not one one of them compares to Dr. Eduardo Lin. As a result of the few appointments with him, my faith in the Doctor’s word has increased. Dr. Lin has made me a believer that not all doctors are just out there for your money. He is truly genuine in the fact that he really cares about his patients. I really appreciate that quality in a doctor. Dr. Lin has explored other pain relief tactics that NONE of my other doctors thought about. Thanks to him I feel that I will be on my way to getting better and relieving my pain. If you experience pain from an injury go see Dr. Lin he is the BEST!!! Conveniently he has an office not only in Pleasanton but in Fremont, which he sees patients on Thursdays in Fremont only. Dr. Lin is worth the money, and time. Everytime I go into his office he always has a smile from ear to ear. He never gets annoyed with my «stupid» questions. He is always happy and cheerful and just an all around good guy. The only regret I have is not seeing him sooner and wasting all my time with these other doctors who couldn’t and didn’t help me. He is a real professional and his staff are very nice. Ignore all these negative comments on here, a lot of people have recommended him. I really like this office and I recommend Dr. Lin to everyone!!! If I could give more than 5 stars I definitely would!!! :)

I am really frustrated with this whole experience. Staff are rude, do not care about patient care. They look at you as if you come from a different planet. After waiting AGAIN for an 1hr 30 min today for an appt, I walked out.
First impressions are the front desk personnel, and they make this place trash.
The only person in this medical office who is respectful and seems that he cares about the patients is Salvador, the translator.
This place either hires new employees or trains them in how to provide at least AVERAGE patient care, and learn how to schedule patients so they wont have to wait 1 hr 30 min.

Very over-​crowded waiting room! The chairs are arranged so it looks like a movie theatre. Maybe it’s to distract patients so they won’t notice that you will have to wait over an hour to see Dr. Lin. The staff have a serious «I don’t give a sh! t» attitude.
I’m a workmans comp patient. Had one acupuncture treatment for my shoulder & I felt worse after I left. Today I’m waiting in his office for over an hour with steam coming out of my ears! All I needed is a doctor’s note to return to work. This could have been electronically over the computer. So why am I wasting my time here?
I have read the other reviews on here & if you are compared to MC DONALDS, than time to make some major changes & FAST!

No comment on the doctor’s expertise, but the manner in which the office is run is deplorable. It is common to wait for 2 hours to see him. During my first visit he was 2 hours late. My next visit was set for 11:00 … It is now 12:30 as I continue to wait. I had to cancel an appointment I had with a client later in the afternoon due to the delay in seeing me. I spoke to Dr. Lin about the inconvenience and he explained that he has many patients with severe issues and that he likes to spend an appropriate amount of time with each one. He then kindly referred me to another clinic. He seems to gear his business to those who are not currently working so their time is apparently not as valuable as those of us who are gainfully employed. He’s a nice enough man though.

this place is always so busy, but the doctor knows exactly what he is doing. especially with acupuncture, and all the treatments he requests for his patients. always get responses fast. I would give it 5 stars but its too busy. The front desk staff are always so nice and attentive.

I’m not impressed with the service at all. Overcrowded waiting area, rude assistant & Dr. Lin is always rushing. It’s the McDonalds of acupuncture how many people can be served to make the most money possible. Sad to say I probably won’t be going back.

The management side of things make the experience unbearable.
The office is a chaos, appointments are way overbooked, the staff have way too much going on, insurance/​referrals are messed up, the wait time is way too long (more than 30 mins to 90 mins, YES 90 mins!), Dr Lin himself seems stressed, runs around the clinic, and cares about getting paid and getting more patients then treatments. He hardly spends time and listens.
Acupuncture itself is a wonderful treatment and provides great benefits. It’s extremely sad and unfortunate that this office’s mismanagement turns something that great into such disaster.
I do not recommend. There are much better options elsewhere.

He only spends about 5 minutes with each patient. He talks to me, and VERY QUICKLY asks me where I have pain, and then in 3 minutes he puts in all the needles. When it’s done, the nurse comes in and pull out the needles and off you go. For 4 – 5 other acupuncturists that I’ve been to, they take the time to carefully adjust the needles, sometimes add low volts, carefully set up the infrared lamps, and when it’s done, it’s the doctor who would come in to pull the needles out. And then ALL the other acupuncturists would finalize their session with 10 – 15 minutes of acupressure/​massage over the needled or other related areas. — This missing massage my biggest complaint because this is the part that REALLY helps after acupuncture.
On the other hand, he charged my first visit double (in ONE single visit) — 1 price for 5 minutes of consultation, and 1 price for the acupuncture treatment. Again, in all the other acupuncture offices that I’ve been to, if they charge me for consultation, these consultation usually last 15 – 20 minutes — a full, detailed, complete, thorough understanding of the problem.
On my 5^th visit, which I had scheduled for «acupuncture treatment», without my knowledge, he changed it to an «office consultation». This second consultation was about 15 –20 minutes, so at least it’s a little more thorough, but it offers me no relief and not much boost in confidence in him either.
My recommend: Find another acupuncturist out there. There are a lot better ones. Absolute waste of time and money.

Dr. Lin was recommended to me by a colleague. He demonstrated professionalism, knowledge, and skill in the field of pain relief. I was thoroughly impressed by his attention to detail, when it came to explaining the root cause of the pain in my foot. After the initial consultation, I felt comfortable that I was going to have the pain relief I so longed for. I would highly recommend Dr. Lin for your pain management needs. Dr. Lin’s office is spacious, pleasing to the eye, and very comfortable. His office staff is of the highest caliber when it comes to patient care and professionalism. Thank-​you very, very much Dr. Lin for your expertise in the field of pain management. After having my consultation, I am virtually free of pain in the plantar aspect of my foot! Job well Done Dr. Lin! I will highly recommend your knowledge and medical skill to my colleagues!

I went to Dr. Lin’s office and I was very impressed. He has a brand new office and a large waiting room. His staff were attentive and helped me with my back. Dr. Lin is also knowledgable in eastern medicine, acupuncture, and pain management. He combines the best of eastern and western medicine.
The only negative is he is really busy, and sometimes you have to wait for the appointment. But he is really detailed, and he spends a lot of times with his patients and discusses all the treatment options.
I would strongly recommend him.

I would never recommend this acupuncture office to anyone. Dr Lin himself is a very nice person however his staff is rude, very unprofessional. The women who answer the phone there are rude as well. They are not helpful at all and have a terrible attitude. The staff is responsible to remove the needles after the accuputure session, they normally will come 10 – 20 minutes after the timer goes off. Because of the STAFF I decided to go to Dr Shen at Eastern Medical Center in Pleasanton. The staff there is really friendly, Dr Shen is great, she really takes her time with the patients. Its unfortunate that I had to stop going to Dr Lin’s office because of the staff. The women there need an attitude adjustment.

If you’re actually selecting a practitioner, odds are you’re going elsewhere. My wife was assigned Dr. Lin as a pain management specialist from a workers comp case. Apparently, that is the main focus of Dr. Lin’s practice, at least out of this office (he also has a Fremont office).
The initial consult was very positive, he actually listened to the description of pain and mapped out a plan of treatment. While it wasn’t overly successful, I’d chalk it up to the nature of treatment and not any shortcomings on Dr. Lin as a practitioner specifically. The only area of complaint would be the cortisone injection may not have been quite where it needed to be (as it offered no change in pain levels, but a second one done by a consulting specialist did).
Tragically, however, the business side of things. The office in its old location — just moved this week — had 11 chairs in the waiting room, and more often than not, they were all filled, with a few folks standing in the hallway outside. If this were a big office, that’d be understandable, but it’s not… it’s a one doctor show. The new waiting room is even larger, ugh.
Sadly, it seems that even for the monthly or so check-​in (how’s it going, how’s the meds, here’s a new note for your employer) is a 30 – 90 minute wait. One of his four assistants told us this is normal for the office. What!?!
Thinking we’d hedge our bets, we tried an appointment right after their lunch break… nope, there were four other appointments at the same time. How’s about first in the morning? Strike two; with a few other appointments at 8:30, 8:45 and 9am, the good doctor didn’t arrive until 8:53am. Why are appointments set earlier than his arrival? (To be fair, some of the appointments are acupuncture, but still… with appointments every 15 minutes, there’s only so many people you can see in that time.)
Sadly, there’s no apology for the delay, which would soften the blow of far too many afternoons wasted waiting for a somewhat sympathetic nod and a note for work. As no progress has become the norm, Dr. Lin has drifted from his concern about the medical side and repeatedly cautioned on how this or that will affect any settlement payments or if the temporary disability funds will be demanded back by work. (While that may be a valid concern, it’s not medically-​related, and one the attorney involved has repeatedly assured is not a concern. Fortunately, the attorney doesn’t try to practice medicine, just wishing Dr. Lin would focus only on it.)